Customer Ratings & Reviews

Good hands free device would recommend if use if you have strong wifi

I purchased one of these for a couple reasons. One, so I didn't have to haul my ps5 back and forth from mine to my boyfriends house. And 2, so that I can still keep an eye on my kids while playing, but allowing them to be able to use the TV. Its a win win. The product works great, amazing quality of video, easy to connect to system and so simple and portable. The only issue I've had, is while being away from my ps5 (in another house) it is very hard to play. It does work, but the connection isn't consistent and it's constantly losing connection to the ps5. Besides that, I have zero complaints!

Great for playing plenty of games, with a particularly great screen, though it's not quite seamless for competitive games due to frame rate drops and other streaming hiccups. In my experience, games like Madden are fun on here... Fortnite, not so much.

Works well but the sticks feel a little flimsier than the regular controller. Make sure you have solid wifi - there is a little bit of lag with soulslike games that can be the difference between winning and losing...

great to have for on the go game. Plus with the cloud game play cant beat it.

You need excellent wifi in order to play without A TON of lag. Especially for COD. Games like Resident evil, and God of War are playable with really good signal on hot spot, but the input delay is extremely noticeable. While paired with the ps5, sitting right beside it, and running on 1 Gig fiber optic; the delay is still pretty noticeable. The system itself is great quality though.

It’s a cool game. I love being able to play away from the house without carrying around the ps5 console.

Super convenient to have when my spouse wants to watch TV and I want to play!

It was a gift for my grandson and he is beyond happy

Excellent items for your family and friends to enjoy

This is the greatest game ever thank you a lot Best Buy really make me happy for the holidays

Its very excelent, perfect resolution and the speed is well.

Just what I was looking forward this year a console for work on down time

Great for gaming at the house with a good wifi connection of your primary TV is being used. I wouldn't recommend trying to use it outside of your residence.

Great product but doesn’t always connect to PS5 when not home. Some needs to be next to PS5 sometimes to connect if away from home. Some bugs still to be fixed.

Great I really like it will be buying more items in the future

Light and portable and easy to use. Kids love it!!

It’s a well made product, but the lack of bluetooth was a big miss. I find the portal to be okay if you want a light gaming experience, but I find it to be a bit too laggy for something that requires precise timing and inputs. For example I find it great to explore Elden ring looking for collectibles and discovering new areas, but I wouldn’t trust the portal to not get me killed if I am fighting a boss. I’m going to try and look online for some solutions to the problems and if I find and try some that work I’ll update the review to a 4 star.

Amazing Portal! So much fun allowing me to game remotely!

Great product, even greater service in-store. Thank you Lakeland Best Buy!!