Customer Ratings & Reviews

This product is extremely difficult to change player acts, u have to first have ur PS5 on...mislead bc it seemed to b like the switch that u can play anywhere l, u can not, its ok if 1 person uses a ps5, wouldnt recommend due to changing users on it and having ur ps5 on first

Awesome buy and deal and definitely would buy again

Great game! Excellent graphics! Perfect gift for a gamer!

It’s cool, but still has connectivity lag and buffering. The inputs can be slower than the actual game, games still lag behind what is shown and delayed.

Premium and light! Easy to pair, battery and speakers are alright. It gets the job done.

My son loved his PlayStation portal. Good product at a great price!

When this was first purchased I wasn't completely sold on the idea. I really ended up enjoying the Portal. Now that Playstation has implemented more cloud streaming you don't even have to have a Playstation 5 anymore to use this!

I was initially against the PlayStation Portal and didn't see a real use for it. Lately I've been working a lot more and I haven't been able to game until nighttime. The downside is that I'll get all setup to play, but then want to just crawl into bed. With this device, I've been able to play in bed before sleeping and it's been such a gamechanger. I guess when it launched it had some issues with how it would connect to public Wi-Fi, but they've since patched a fix for it. I highly recommend this as it's turned to my favorite way to play games.

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I love it! I wish it were able to operate better when further away from home , but I truly love it. It’s nice to be to play not in one area.

Works great. Streaming works flawlessly and the screen is better than expected

The best, handheld I have purchased in a while!!!!

I loved mine works great had issues at first but got it to work out with tmoble hotspot now no issues got it hard wired so I don’t get lagged only bad thing is it stuck at 1080p which I have to change setting on ps5 for remote play ..if ur using tmoble hotspot off your cell just manually input it on your settings on the portal . U can yourtube how to do it

perfect especially because of the cloud streaming feature!

Excellent product, my son loves it, the graphics are very good.

I’m really enjoying my portable PS 5 , I love the fact that o can play my system any on the go! Thank you Best Buy for a great buy and great customer service

Best handheld I have ever bought. Would definitely recommend it

I enjoy the mobility of the portal. And the update made it a lot better with the streaming as well.

nice device. It is very much like the Wii u of the playstation 5.

Amazing custom service! Best Buy always gets 10 out of 10