Main Content

Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 6,626 reviews
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent! Very nice and convenient. There are no connectivy issues. Great for travelling. Great bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !!! Pretty cool being able to play remotely !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill preface my review by saying I have two kids, a wife, and one tv. My gaming time is limited but I try to make an effort to ger some game time in each week because it’s something I love doing. The Playstation Portal works much better than I anticipated. Is it perfect? No, but I’m surprised by the ease of use, comfortability, relatively low input lag and build quality. If you have a PS5, share a tv with your family and have your router connected via ethernet I believe this is a no brainer. The only reason I didn’t rate this 5 stars is because of lack of bluetooth. It’s not a deal breaker by any means as the pros heavily outweigh the cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing Graphics are awesome using it Should of bought it when ot first came out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device, love it, but with frame drops

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and does what it's meant for at an okay price. For hardware, I think $200 is well spent for a normal PS5 controller plus a built in 7-8" screen. This combo makes it much nicer to play on this than on my Back Bone paired with my phones. Controller is solid; screen is solid. Do note that.Frame rates are terrible though. With the exact same PS5 setup, my phone paired with the backbone gives me constand 60fps pretty much all the time, while this Portal runs choppy, lots of frame drops, 30 fps ish more than half

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device with some minor drawbacks

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great for gaming away from the tv. As others might have noted there may be some mirco-stutters and occasional loss of connection, but this usually depends on your internet set up. Hard-wiring your ps5 to the modem usually produces the most stable connection. Also, it might just be me but if I’m not holding the ps portal in a very specific way, then my hands get some pretty nasty cramps. I suggest trying to getting hands on with one first before purchasing to make sure it feels comfortable for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience to perched this item I l liked the price on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, the display looks amazing. Very light

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super comfortable but mediocre video quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this device is but the lack of bluetooth audio support and the frequently fuzzy video/graphics quality ever since my first post-launch firmware update makes this hard to recommend. If the video quality returns to be like how it was near launch it actually would be easy to recommend even without bluetooth audio support. Since it had been better for my home WiFi setup, I expect it to be improved/restored in future updates which is the main reason I haven't returned the Portal. Until such an update fixes my video quality issues I haven't been using it since the quality is too low lately for me to consider it worth playing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best present I could get my wife and she loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ps portal

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good idea but waiting for playstation to make it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Easy to connect to your account! Best purchase ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a gamer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. The recipient said it would be great if the portal cam be connected to the PS5 network without having the main console on. They also noticed that the portal constantly lost connection to their wifi even when their in close proximity to the router. Overall they enjoyed their gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Concept

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my PS Portal, it just sucks that at times I need to be closer to the Wi-Fi box. If you don't have strong wi-fi you practically have to be right next to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this thing! I travel from time to time and it helps fill the boring hours spent in hotels. I have never had a strong enough wifi signal to play games like COD 6, or GTA 5, but playing slow paced single player games like FS25 is enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handheld love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the game play is smooth and amazing Try the beta version for online play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent remote player. I like it better than using my phone or tablet. Sony deciding not to add bluetooth capabilities is a head scratcher but there are ways around it. The screen is vibrant and large enough to enjoy gaming on the go. I've used this with my hotspot and other wifi away from home and aslong as the wifi is strong enough it works great with minor frame drops. Battery life is decent and lasts longer with some minor tweaks to settings. Pricing is where it should be. Overall a great item that does what its intended to do very well, with some minor issues that are easily remedied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for New Dads

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having little to no time to myself and not being able to get to my man cave the Portal gives me a chance to game from time to time. I hardly notice any difference in graphics and the haptics are just as good as the PS5 controller. The only drawback is the reliance of WiFi, but I knew that going in. There are times when it is very laggy. Also, some spots in my house don’t have great WiFi connectivity. As long as you have a strong WiFi network. You shouldn’t have any problems

    I would recommend this to a friend
Sponsored