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Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,626 reviews
  • Rated 3 out of 5 stars

    Almost great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, could/should be better. No volume and can’t connect to my AirPods. Has to run on WiFi. Too reliable on my PS5. Love the screen, fun to play on but don’t think I’ll be keeping it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is so crisp and sharp with the gameplay I use the game whenever I travel and it comes so clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PORTABLE PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and don’t want to turn on your system and tv then get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Uses bluetooth and wifi to set up. Router for Wi-Fi needs to be close by for best connection. If you have the premium plus. You can stream games to the controller with out using the actual PS5. This uses the old PS Now services for this. Its light weight and is gorgeous. Buttons are quite responsive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to but update , like the Xbox rog ally and then it would be a great handheld.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cloud service with the new updates, really values the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device because I work remotely for the equivalent to half the year, and didn’t want to lug my ps5 around with me. Gotta say I am happy with the product, I don’t get all the bad vlogs I’ve seen about it. If I had to say one thing that bothers me is that the product is not Bluetooth equipped, but a 25 dollar Bluetooth device fixed that for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it! you will not regret it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the portal for about a month now. I haven't turned on the TV my PS5 is connected to since then. Yes its that good and immersive. I played the whole game of ghosts of tsushima, now cyberpunk and some overwatch. Everything feels native as if there was a cartridge system like the switch. And the screen is the absolute perfect size and its absolutely beautiful! I've not have any network issues like I do with ps remote play on third party devices. As a father this has been such a joy yo have and I can play games in yhte same room where family likes to spend time at. totally worth it and a fine extension to the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect the ps5 to ethernet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost rhought about returning this the first day cause lag was so bad and i thought with my wifi6 i was good. Once i swapped my ps5 over to ethernet from wifi the portal was a lot better. As a casual gamer dad i played my ps5 less often than i do now, maybe 2-4 hours a week. Just finding time to get the main tv to myself was always an issue. With the portal i find it a lot easier to just sneak in a game even if the tv is occupied by the kids. I get to still be present but can play my favorite games. I would totally recommend this for casual gamer parents with a few extra bucks to burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable and with multiple updates makes it more fun to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 gaming without the console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works wonderfully when streaming, slight latency depending on internet speed, Cloud gaming beta makes this a must have for those with a PS Plus subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing so much. I can play games anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ever evolving software. Must have if your travel.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable is awesome to use when traveling. The streaming takes it to another level. Being able to access more titles, makes those business trips so much easier to lounge. I'm beginning to see myself using this at home more often. It is evolving with more add ons makes this a great buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote player and I think it’s great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Product Suprised Me!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was super skeptical about this product because I use remote play already with my phone or laptop. These past weeks before it was delivered I have been testing remote play extensively in my home and it does alright bit this seems to run much better for some reason. It is so nice to have dedicated device for this and the screen is beautiful and a perfect size. I have been putting in some good gaming sessions with it while hangong with tbe kid and wife and It runs so well that sometimes i forget i am on remote play. And i dont have the best internet. I have the tier right below the 1 gig plan. So i would recommend this to any dad gamer out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device for games. Easy to use and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really under appreciated product if you ask me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clutch and all the new updates for it have made it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an open box team. A+++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal is great at what its supposed to do. First, you need to connect your PS5 to ethernet so you have a stable internet connection. If you don't have ethernet cable, you can get them for cheap. Once its connected, it works great. I usually like to lay in bed at night and play for a little bit on PS Portal. It works great for me, because I don't want to turn on the TV in living room and play that late. Its very comfortable and screen looks really nice. Im fine with plugging in the earphones. I don't need bluetooth. All in all, its a great product. Im sure Sony will make second generation even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little to no lag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think the portal gives a pretty good experience. It's great for people who want to game while the TV is occupied with something else, and want the full experience you get while playing directly on your PS5. The biggest surprise for me was that there's almost no lag. Even side by side with your TV, the difference is hardly noticeable. One of the biggest reasons I purchased was the ability to remote play on other wifi networks, and it definitely exceeded my expectations there. Again, there was almost no lag. Even playing 2k, where you have to time your shot well, I wasn't disrupted by lag at all despite my PS5 being over 100 miles away.

    I would recommend this to a friend
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