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Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,626 reviews
  • Rated 5 out of 5 stars

    Best companion for the PS5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprise how well it plays. While i remote play from my PS5 PRO or stream from the cloud is awesome especially when im coming home from a hard day at work. I get to play while laying in bed comfortable and get ready to sleep for my next shift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday. He absolutely loves it and has used it almost every day since he has gotten it. He loves being able to play any of his favorite games even while we’re out of town. 10/10 recommend for any PlayStation lover!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go amazing screen feels so good in the hand you can't beat the feeling of playing and being comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence when it first came out. But now with the updates it's definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when your wife uses the tv. Easy to connect. Sometimes you loss the connection but depending on your internet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice Device

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for playing PS5 anywhere in the house. Big bright screen and DualSense controls feel legit. If you already own a PS5, this is pure convenience and comfort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSP is back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father as a Christmas gift! Easy to set up and now doesn’t require having a PS5! Still need a PlayStation subscription but it’s really easy sign in and start playing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fecent operating system updstes make this the best streaming handheld there is. For now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld, only getting better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal sometime last year thinking it would be a good device to have and use while kids or wife watched whatever shows they wanted. For the most part for the it performed fine. Some connection issues at times. I tried playing online game like Helldivers or Fortnite but the lag was a bit to much for it to maintain a stable connection. Even trying to play single player games it would struggle. Now my set up may not be the best; the router and WiFi is on the first floor at one side of the house while i usually played on the portal upstairs on the other side. Fast forward to today with updates from Sony the connection is much more stable. I can play anywhere in my house, i even took it to my in laws which is a good 30ish miles away and had a great connection. And this is all with playing/streaming from what’s on my PS5. I haven’t tried the cloud gaming yet. So i totally recommend this device. It’s only gotten better and i can see Sony keeping it updated for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box in "very good" condition. Supposed to come with a charger and didn't. It also had finger prints all over and was not factory reset. System itself works fine though. Just needed a little more TLC for being very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow i actually love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a streaming portable it does exactly what it should. I personally haven't had any connectivity issues and the quality has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, WiFi only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is a great purchase if you want to still play in your house or if you have a lot of free time in another place that is not your house, the wifi only system is a bit of a bummer, but besides that, it is exactly what you want for mobile gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Likes it a lot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for daughter. She loves it!!! Yeah you must have internet to play. Not like prev PSP with local playing. But it works well for what she was wanting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is perfect if you want to play PS5 games away from your TV. The 8-inch screen looks sharp, and the built-in DualSense controls feel just like your console. Remote play works well with a strong Wi-Fi connection, and the new cloud streaming option is a nice bonus for PlayStation Plus Premium users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couch Gaming And TV Watching Co-exist!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'll start off by saying this: I am not a dad. I don't have kids, but my girlfriend does spend a lot of time of YouTube. Sure, she could go to another room and has offered to do so, but I wanted to be able to play games on the couch in the same room as her while she watched whatever she wanted. A lot of people think the Portal is bad compared to something like the Steam Deck or any device capable of Remote Play. Long story short: For the price, you will not find a better device for playing your PS5 off of the TV screen. Sure, the Steam Deck, ROG Ally, or any number of other portable gaming PCs can do MORE, but they're also at least 2-3 times the cost. And when you look at something like the Backbone, the inclusion of an actual Dualsense and an 8" 1080p / 60Hz screen makes it an easy win for the Portal. So now, the cons: Even with a wired connection to the PS5 and my HDMI cable to in unplugged, there still can be some perceptible frame drops. I have fast internet but I also PC game so it's possible that I'm just more sensitive to dips in framerates. Also, don't buy this if your plan is to use it as a streaming device for anything but games. Apps like Netflix and pretty much anything from the "Media" tab will NOT stream to the Portal. Furthermore, if your PS5 goes into Rest Mode while a game is open the Portal will NOT be able to wake it from Rest Mode. You need to make sure everything is closed out before putting it into Rest Mode in order to wake it up with the Portal. If all that sounds okay to you, then I can highly recommend the PlayStation Portal! It's not too heavy, feels premium, and when you realize that a DualSense Edge controller is the same price, it doesn't sound bad. And as long as you have a good wi-fi connection, you can even play it away from home! Definitely pick one up to fill any gaps when your TV is in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tech piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho this is not an OLED display it really give you a good quality. This screen is very bright, handheld is lightweight and easy to carry perfect to play on the go. 4 starts because sometimes just disconnects from PS5 for no reason which makes you go back and reconnect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT A PSP YET!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS portal is alright if you know what you are buying, its generally not its own system it works off your PS5 at home, but recently there was and update that you can stream your digitally purchased games or the free games that come with PS plus so it does make it better how ever you always need an internet connection to use this no matter what....and you also need a internet connection where ever you are and your ps5 is in order to mirror your ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent single player portable device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable console for remote gaming. However if you’re trying to play a fast paced online FPS game such as Call of Duty, there is a lot of lag. I have a very high speed internet at home (1 gig) and I use a high end router (ASUS ROG GT6) and the PS portal still experiences lag with FPS games. However, for one player solo games, it works pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the videogame I like the way than look and feel when I was playing a game wow really nice

    I would recommend this to a friend
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