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Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,626 reviews
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and hospitality, and the console is everything I could have imagined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. It take a minute to connect to my ps5 and my network. But all in all it works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about buying it but well worth the purchase. Must have good internet connection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. It feels like you are playing locally versus streaming from another device. The form factor feels great in your hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.Got this for my husband. He hasn't complained once, so it must work as it says .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Fun!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Takes me back to my PSP days. Convenient, portable, and fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT BAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really Compared to other actual handhelds because it’s not meant to be one. If you have a strong WiFi signal this thing is pretty good. Still wish you didn’t need a premium subscription to use cloud gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Said no initially, Now yes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard about this during the summer, I said there’s no reason for me to need or want one with my wife betting me I would. Fast forward to November, the Portal was released and I was recovering from surgery. I couldn’t go to my cave to play my PS5, and I suddenly realized a reason to want and need one. She won. After a pure stroke of luck, I managed to get one. It has linked easily to my PS5 each time I’ve turned it on and I have experienced very little lag, only an occasional hiccup when the internet traffic is high in my home, but no interruption to the overall gameplay. My main gripe is I’m old school so the majority of my games are disc based, meaning if I want to play NBA 2K, Madden, Spider-Man 2, etc., I have to go and insert the disc. However, that’s not the fault of the Portal. Download from now on! The screen looks very good in my opinion and any complaints are nick picky. The speakers are surprisingly good and louder than expected. Incidentally. I have a pair of Sennheiser headphones connected to a dongle and plugged into a port on PS5. When the Portal connects to the PS5, I turn on the wireless headphones and listen through them while playing. The wireless range has worked even with the distance between the rooms, so there is a workaround for lack of direct Bluetooth. 4 stars instead of 5 because there is a wealth of potential with the Portal, so Sony needs to stop playing with our emotions and come with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. I was able to play it without the PS5 console because I had the PlayStation app. However, I did get the console for my birthday which made it a much better experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable way to play casual games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play on the go, only missing a star for the fact there is a bit of input lag which makes playing very competitive games frustrating. Hopefully can be resolved with a future software update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy, worth the purchase. Use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for gift for my son and thought this would be great for traveling. Hook up to hotspot and plays games from the house. Can be a little glitchy but nothing compared to dial up days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fun on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this console feel when I play games on it especially for a PlayStation handheld console I travel due to my job and I can’t carry my PlayStation console with me this PlayStation portal helps me keep track of my games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to continue gameplay away from home. A decent internet connection is required to have stable gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to play in house. Great graphics and good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get you one for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying this online was very quick, i made order at 8am and picked up at 10am.. that was fast to me. as for the system, its a add touch to the PS5 community to be able to play on the GO. make sure you grab a case and screen protector too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has potential to be a very great device only problem is it drops signal a lot. You have to have good service still learning how to work it but I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing the PS Portal now you can play from the cloud its smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great to have on the go. Works best if you subscribe to Playstation premium and have a MYFI or Hotspot that gives off enough speeds to stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with the update.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that cloud gaming is available now. Many games at your disposal.

    I would recommend this to a friend
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