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Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,626 reviews
  • Rated 5 out of 5 stars

    The PlayStation Portal is great but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure. This accessory to the PS5 is a lot of fun to use, but its not perfect. The purpose of this PS5 accessory is to be able to play your games via remote play “only” over wifi, ideally in your home where your PS5 resides. It is possible to play away from your home with a wifi source, but the experience isn’t as good in my testing. I would consider my home setup to be the perfect scenario to use the Portal. I have 1 gig fiber for my internet provider and a high end Wifi 6e router hardwired to my PS5 in my living room. I’m generally 6 to 10 feet from my router while using my Portal and while I haven’t experienced any drop out or delay connecting to my PS5 or my sons PS5 (his is on wifi) I have noticed frame drops and screen tearing on mainly multi player games such as Call of Duty MW3 or Fortnite. I only had one noticeable frame drop on Spiderman 2, but nothing that would make the experience lackluster. Its great to have essentially a PS5 controller and everything it has to offer wrapped around a very nice looking 8” screen. It really feels like a high end portable system even though its just a remote player. Hopefully Sony will have an update in the near future to help make the playability more seamless and more features to unlock. The positives out weigh the negatives for sure. If your like me and have more than just yourself in your household, then I would recommend this $200 accessory as it is a lot of fun to have your PS5 in the palm of your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, been using it since i got it and haven’t had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for those longer games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. Is it perfect? No, you need a strong wifi or you'll lose image quality, drop frames, or some sound will hiccup. But when it's working it's a wonderful extension to my PS5. I love what they did with the controller part and the lights. It's exactly what I need to get into the smaller less intense games like Octopath Traveler. I definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever i use at work just makesure you own a ps5 console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, comfortable, viable and good quality. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved using this device, I recently had a newborn which made it hard to play videogames but this solved that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8.5/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great/ best handheld for the price point, games work flawlessly even on minimal internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good to way entertain your kids or self while on a long road trip or simply want to lay down and chill instead of sitting up playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to play games while family watches tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for gaming if you have a fmaily and they need the tv for somthing else, play your PS games while you kids watch there shows. Just be mindful of how far away you are from the Playstation itself and the wifi modem or get somthing to boost or a wifi repeater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so convenient to access your games anywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the PlayStation portal but if you really wanna enjoy it you need to be on good wifi for both your ps5 and the portal. So it’s only good if you have amazing wifi and if there is a storm at all or anything it just doesn’t really work. It’s better to me to use the ps4 or 5 to stream from another ps5 to the system. It would be a lot better if it say had built in data or you could download games to it rather than just streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing . Especially now with cloud gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than expected. Box had minor damage, but product inside showed no signs of damage. Device works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Invention Ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I'm in Vegas right now and I live in LA and it works wonderfull. I think that they should have more on stock so I can buy another one as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very easy to use and works well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever need to just log in for a bit, it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great secondary device to your PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take a flyer on this device after researching the capabilities. It has performed very well. Great supplement to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to do this transaction, the line was fast and smooth

    I would recommend this to a friend
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