Customer Ratings & Reviews

This device is a must have for any PS5 owner! I waited a bit to buy because the initial run of it sold out everywhere. It looks fantastic and the sound is just as great. No longer am I bound to play my PS5 infront of a TV!

This portal is amazing my fiancé lives his and takes it everywhere.. even though it was refurbished it looks and works like it was never used before.

Great product and definitely meant for those who want to play their PlayStation 5 games when on the go. I would strongly recommend you do your research though if this is worth it for you as it differs between each individual. Only cons I’ve actually had was that it wasn’t an OLED screen and being that I had a OLED tv I was spoiled. Overall I would still strongly recommend it!

Amazing device, works great for streaming games. Even better now with the updates

I love the Portal and its portability. I hate that you HAVE TO HAVE IT CONNECTED TO YOUR PS5 and it’s not Cloud streaming(they haven’t ruled it out in the future). The Portal has a great display and uses same form factor of the PS5 Dualsense with the addition of a huge screen in the middle. I will say the Analog sticks are 1/3 smaller than the console DualSense though and that may be an issue to some. Now to the service…. Sony hasn’t released a patch or an update to support the bit rate of the Portal to match the console(understandable to a degree) so it causes an issue at times with gameplay and the mismatch bitrates. Lastly, the lack of update has made it somewhat of a paperweight in some cases. A lot of people play seamlessly but others aren’t so lucky because of the Portal disconnecting every 10 secs. It’s really a luck of the draw if it’ll work for you but if it does, it’s well worth it. If it doesn’t then you may want to return it or wait til a software update/patch comes to plug the holes. Great device. Just needs some TLC from Sony. They’ve been practically hush about it besides them being surprised it sold more than they originally thought

Great way to play on the go my son loves this device..

Honest Review: The idea of the portal is amazing, but you need to be ready to connect your Ps5 to the internet through a LAN cable. Too much of Lag while playing games if your ps5 is only connected on wifi. You will not enjoy the ps portal if all the devices are only connected to the wifi network. It is actually frustrating when you are ready to play a game but there is frequent disconnections. I had to return my portal back due to all these reasons.

My son got this for Christmas. He loves being able to play around the house and not stuck to one room.

I bought 1 for my Son, and I loved it so much I kept it and had to order another 1 for him.

My son loves the portal , thanks to Best Buy coming thru in the clutch for Xmas.

I love this product only problem i have is that sometimes i lose connection alot

Great! YOU DO NOT NEED A PS to play. There are a lot of games.

It’s like playing ps5 but from anywhere. I love taking it when I’ll be busy out of the house

The best purchase I made we drove for Mo to New York and didn't need the ps5 console and Yes it connected over 1000 miles.

I got this for travelling. The connection time varies depending on the network you have access to, but once it connects, you’re golden! The games available on the cloud for download and play are great as well. However I do wish they’d have more sports titles.

Sucks cuz you need WiFi but if you got it then definitely well worth the buy I LOVE THINS THING AND WAS IN ARUBA AND CONNECTED TO MY PS5 fine

Overall amazing experiences, very few freezes and software glitches. Works like a charm

Awesome gaming system it never lags if you have strong WiFi and the movements and visuals are perfect

Cool product. Feels premium. Would be better if it was able to download games or use cartridges. Takes a little getting used to since some buttons from the controller use the touch screen instead. Great if you have a PSN membership and strong internet connection. While I have a membership, my internet set up does not seem to be strong enough for a stable connection, so I did not keep this item, however I hear it’s great for those who do

Very easy to use and sync with the PS5. Keep the PS5 in rest mode with internet always connected and can travel while using my ps5