Main Content

Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 6,626 reviews
  • Rated 5 out of 5 stars

    Goated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works as intended and exceeded my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal my travel but there will be lag.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what i was buying when i bought it, so my disappointment is really in myself. It is BEAUTIFUL and has a great screen, great controls, feels good in the hands, but just being a streaming device SUX!!! Playing your PS5 in your own house with the Portal works amazing, playing in a hotel room is sketchy at best, pick your game appropriately. Network heavy games, from the portal over a hotel network to your machine at home, etc etc, is going to lag, single player games are still going to lag but you won't miss much. If you are getting this for travel, rethink it. If you are getting this for connections between 2 homes, it should be ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you've got good internet.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, amazing image quality and little lag when connection is solid. Reccomend plugging PS5 directly into your router via ethernet for best connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s good but you need to buy a subscription to be able to play without a ps5 or without it being on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the new update it’s definitely worth the price amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel PS

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PS on the go. I travel 70% of the year for work so using this to continue gaming in downtime is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Perfect for traveling! No need to keep my ps5 on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those whining about this…I’m not sure it’s fair to judge this item based in what it DOESN’T do…I’m not sure that’s the point of a customer review. If i wanted a detailed level of analysis on what this product should or could be, I’d look up ign or cnet lol. With that said, this product does exactly what’s advertised. It’s a remote player for your ps5, best used around the house. It’s perfect for when my tv is being used or i want to get some gaming in while in bed or lounging elsewhere. The screen is beautiful and while yes, i have a Backbone, this works so seamlessly and automatically. The controller is solid and feels just loke a dualsense in your hand. Yes, you need a reliable internet connection that isn’t choppy lol. Trying to download or update something on your ps5 while using might also cause some lag. All in all, big ups to Sony and I recommend to all my fellow casual gamers that just don’t want to be stuck or restricted by their main tv’s. Hardcore gamers looking for a ps Vita replacement will be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its better than I thought a streaming device could be. Definitely worth the asking price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consola Portal ps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good, I hope it will be useful because it looks very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy if someone else is utilizing the t.v you want to game on . Reaction time is great,It also has a nice big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile gaming at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mobile gaming system!!! Graphics are on point easy connection and setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly really do enjoy the portal alot. the audio quality isnt the best & you do need good wifi in order to play it but i do recommend it for story based/single player games. i havent tried multiplayer games yet but if you do ply story based game i strongly recommend if you get the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for when you find opportunity to remote play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal.... Great device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a Great device. It allows you to play your PlayStation 5 without being tethered to the TV. Since I've had it that it's been my favorite way to play my PlayStation in a way. However, that comes at a cost sometimes. If the internet is not great then it suffers because it is a remote player, not a stand-alone console. If you're downloading something else while trying to stream at the same time, your game play suffers. However, when things are great with this device, things are really great. The visual quality is great. The gameplay feels like a PlayStation. 5. Dual sense in your hand. The screen puts out very well, so I think that if you were to buy it, knowing that this is not a Nintendo switch, where's a standalone device okay? If you're okay with that, then you should have no problems with this device because it is quite fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and easy to use. Recommend good wifi other than that it’s awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device with room for improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At it's core. This device is FANTASTIC for streaming PS5 games in(or out) of your home provided you have a sufficient wireless network and/or knowledge to improve it. That said, your streaming performance is based on that ALONE. The device itself could use some NATIVE cloud streaming which would make it WAY more attractive for the $200 price point. Lack of Bluetooth is not a complete deal breaker for me personally but I can understand why others would have an issue with it. Controller is best in class(obviously the dual-sense features are top notch) and trump all others configs/controllers on that alone and streaming has some minor hiccups here and there with regards to dropped frames(which seemingly are due to HDR and/or unplugging the HDMI cable as per reddit) but I am sure that knowing sony the device will be improved upon over time via firmware updates. In short, temper expectations with this device and look for great PS5 game streaming and/or cloud streaming (in the future hopefully via firmware update) and forget any thoughts of doing anything on the device natively due to mid tier(Qualcomm) chipset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENJOY PLAY AWAY FROM HOME LOVE THE PRODUCT THIS IS GREAT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for what it does.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitate about whether I should get the Portal, but after using it for a few weeks now I can say that I enjoy using it. It does give me the opportunity to play a few more indie games as I don't have decent internet for the more intensive games. I am also finding the streaming function of games to be great when I'm having a tough time connecting to my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear for the price if you have a Ps5 already. Take use it at a friends house or on trips as lobg as my console is on rest mode baxk at the house

    I would recommend this to a friend
Sponsored