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Customer reviews

Rating 4.5 out of 5 stars with 6694 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,694 reviews
  • Rated 5 out of 5 stars

    Portal life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal. As long as you have decent internet connected to your PS5 and decent wifi wherever the portal is connected it works very well. I play 30 miles from home regularly with minimal lag even online gaming works with very little to no lag. And now that you don't even need a ps5 just a premium plus subscription makes this device all the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the fact of being able to walk around the house playing his game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When everything works the portal is great but even with a wired connection from the PS5 there is sometimes some image breakup or fuzziness. Overall pleased but definitely have to consider it for what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3.5 star rating for PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal has a beautiful display with high resolution. The controls feel just like a PS5 controller. Battery Life was longer than I expected. This product only falls short with its WiFi capabilities. Seem that the only way to avoid disconnecting, resolution loss, freezing and pixelation is to be on a strong home WiFi network. Even if your cell phone hotspot reads at 100+ meg net speed. The wireless signal isn’t sufficient to avoid all these problems I encountered. Limiting the portability aspect which is a big let down. Another thing I wasn’t aware of is that you PS5 has to be on at home while you use on the go. I’m leaning more to a 3.5 star rating tbh. The PS Portal would easily be a 5 star if it worked on cell networks without trouble but this is not what I found to be the case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Military son loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased for my son who is at tech school at Sheppard AFB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is not necessary now, limited choice though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the ststem update on 11/19/2024, you can play stream from the cloud server without connecting to PS5 if you are a PlayStation Plus Premium member. The choice is limited, and they say that this is still a beta test, but it works! The save data are stored in the cloud and synchronized to PS5, so you can play seamlessly with both consoles. I am on a vacation away from home, but I can play at the hotel without flustrations. Hope this would be the official function and the choice of games will be increased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came on the day it was suppose to! Right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the playstation portal it works well as long as you hard wire in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Products

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new and it’s in perfect condition I have no trouble at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal helps with break time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works way better than expected. I play this at work with work wifi while connected to my ps5 which is 20 mins away from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost a psp

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though its not a stand alone system this is the product we needed. I love this thing. I can be hundreds of miles from home but as long as i have a decent connection to wifi i can hop ont my PS5 with remote play but what truly made this a five star product was the addition of cloud gaming and so far sony and the Playstation brand have done it well. Until we get a new PSP this will have to do and its not a compromise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for when you are traveling, it may have improvements but that’s in play station hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase….pickup was super easy and fast! Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on the go handheld gaming console thats screen is clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons are absolutely enjoying their portal!!!! Great gift especially on road trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now with the update you can play with owning a ps5 and that makes it totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it for our youngest son to play with his brother and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient! Could update to have more control away from home but other than that. It’s what you expect a handheld PS to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s amazing my husband love it easy and comfortable to use any where of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who just wants to lay down or be around the house playing the games you can.

    I would recommend this to a friend
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