Customer Ratings & Reviews

Still getting use to the movement on this and not really satisfied just yet but giving it more time.

Very happy with this purchase! It was a Christmas gift

I purchased an open box PS Portal and everything was in excellent condition. I'm happy with the purchase. The portal works great on my network and I prefer it over my steam deck.

Easy to use. Good graphics and awesome gameplay. Good quality.

Works well but the sticks feel a little flimsier than the regular controller. Make sure you have solid wifi - there is a little bit of lag with soulslike games that can be the difference between winning and losing...

Great for gaming at the house with a good wifi connection of your primary TV is being used. I wouldn't recommend trying to use it outside of your residence.

Convienent and portable to take on the road! The connection has minimal lag due to wifi hotspot.

Definitely worth the buy with the new cloud streaming update and not having to rely on the ps5.

The device was awesome just it lagged a bit and it was hard to play fast paced cause the smaller screen.

It was a good purchase; I can play anywhere, anytime.

This device worked flawlessly! the only thing that didnt work for me was the screen size. I dont see very well close up so the small screen was not good for me (im old). So I did end up returning it which was easy. I love Best Buy!

I loved mine works great had issues at first but got it to work out with tmoble hotspot now no issues got it hard wired so I don’t get lagged only bad thing is it stuck at 1080p which I have to change setting on ps5 for remote play ..if ur using tmoble hotspot off your cell just manually input it on your settings on the portal . U can yourtube how to do it

Love the quality of the game. The screen is very clear the colors are amazing.

It’s a well made product, but the lack of bluetooth was a big miss. I find the portal to be okay if you want a light gaming experience, but I find it to be a bit too laggy for something that requires precise timing and inputs. For example I find it great to explore Elden ring looking for collectibles and discovering new areas, but I wouldn’t trust the portal to not get me killed if I am fighting a boss. I’m going to try and look online for some solutions to the problems and if I find and try some that work I’ll update the review to a 4 star.

Great expansion controller! Works very well and allows me to game anywhere in the house! Awesome!

So sleek and cute. Love the controls and how easy it is to use

this device is awesome, my son really loves it because it gives him accessibility to his favorite games while on the road.. only bummer is that the ps5 has to be on in order to play it

I was initially against the PlayStation Portal and didn't see a real use for it. Lately I've been working a lot more and I haven't been able to game until nighttime. The downside is that I'll get all setup to play, but then want to just crawl into bed. With this device, I've been able to play in bed before sleeping and it's been such a gamechanger. I guess when it launched it had some issues with how it would connect to public Wi-Fi, but they've since patched a fix for it. I highly recommend this as it's turned to my favorite way to play games.

Excellent product, my son loves it, the graphics are very good.

Best handheld I have ever bought. Would definitely recommend it