Customer Ratings & Reviews

perfect especially because of the cloud streaming feature!

awesome i like it a lot. highly recommend. PS is better than xbox

The device was awesome just it lagged a bit and it was hard to play fast paced cause the smaller screen.

It has helped me tremendously. Not more waiting until my wife is done watching her shows to be able to game. Now I can game right next to her while she uses the tv.

The best, handheld I have purchased in a while!!!!

Best place to shop for any type of electronics Would not recommend any other place over Best Buy

After seeing so many positive reviews and knowing how flawlessly my PS5s run, I thought the PlayStation Portal would be a no-brainer. My consoles are hardwired, so I expected a smooth experience—but unfortunately, I ran into significant lag that made even single-player offline games nearly unplayable. To be fair, this may be a result of my internet service provider, but I tested alternative remote play solutions (like apps on my computer), and those worked without issue. Further I pay for higher speeds and I do not have this issue to other devices. When the Portal did work, I really enjoyed the experience—it has a lot of potential. Ultimately, though, the inconsistent performance was too frustrating, and I ended up returning it. I genuinely hope future updates or hardware iterations resolve these issues, because the concept is great.

nice device. It is very much like the Wii u of the playstation 5.

This is a great invention by Sony being able to pay you play PS5 on the goal is a great idea. Unfortunately, my home Wi-Fi did not cooperate. Therefore I had to return sell this

Pretty neat device, seems very fragile though so if you're rough with your stuff get a good case. I'm able to hotspot with my phone and use this while traveling with very little interruptions. However I use 5g and my PS5 is connected via Ethernet. So do your research before purchasing

It's perfect and good on the go! Would definitely recommend this!

EVERYTHING WAS JUST LIKE IT SAID GREAT SERVICE EXCELLENT OVER ALL

Basicslly ps remote play for your phone but as a branded ps device

Amazing custom service! Best Buy always gets 10 out of 10

Convienent and portable to take on the road! The connection has minimal lag due to wifi hotspot.

I can play my favorite games on the road now I’m so happy

Pretty cool handheld, wish it would come with it's own games like a switch. Connectivity with the ps5 isn't always the greatest. And I have premium wifi and internet.

Definitely worth the buy with the new cloud streaming update and not having to rely on the ps5.

Great expansion controller! Works very well and allows me to game anywhere in the house! Awesome!

So this is a really cool device. It lets you stream your ps5 games onto it and play from virtually anywhere as long as you have a good internet connection. The screen looks great and the feel of the controls is really good. So if other family is using the big screen tv then you can just turn this on and put some headphones on and be in your own world playing your favorite games. Highly recommend.