Customer Ratings & Reviews

Love mine! If you're having latency or a connection issue just look up how to put all your devices on 2.4 Ghz and your Portal on 5Ghz via your router settings (your PS5 should be using ethernet). Something so great about putting down the controller in the living room, and then picking up the Portal in the bedroom and the game didn't skip a beat.

Awesome little device wish i could play more games without having be connected to the ps5

So much better now that it supports online gaming versus remote play.

While the handgeld has some comfortable controls and came in at a steal during Black Friday, the portal has issues baked into its design that diminish its potential value. The handheld is streaming only as opposed to being able to download your library onto it directly. Not only that but the analog sticks can be fragile, a disapointing fact when considering the cost of the handheld when bought at its MSRP.

It’s a nice controller that is used outdoor and when you are not beside your ps5

My upload speeds are not quite good enough to stream from my PS5 but streaming from PlayStation cloud is flawless. Loving it so far

The kids. Love it, and when they go to sleep I play because I love it too lol.. gift I could have bought

Screen bigger than anticipated, Image a little blurry when you first connect to your PS5 using remote play, but after that it is nice and sharp. Sound good, both on the device and while using headphones.

What an amazing piece of hardware this is, when I’m traveling and there is wifi present i am gaming, your console has to be left on in rest mode in order to connect to your ps5 at home.

I love this thing when it works well. Network stability can be an issue sometime. Its great for playing RPGs

Decent remote play device good for when console isnt near by. I havent tested it outside home though.

Overall the system is amazing but im having and impossible time getting it to connect to my PS5.

Fun portable in the house when needed, and somewhere with good wifi, so you can play console games or stream games.

Best mobile gaming system!!! Graphics are on point easy connection and setup

Works like it says. Need to have good wifi connection and have the ps5 conmected to LAN and works perfectly fine. You cant use it with public wifis such as hotels where you have to sign in separately on web. The device itself feels light and comfortable to use for long periods of time. Overall happy with the purchase

Best buy is the best to buy!!! Lol Just like the Logo. Staff is beyond friendly and helpful. Havent purchased until now but, never an issue ever!!! 5 stars

when i first purchased, i was skeptical. You do need an really good internet connection and it does require your ps5 to be in rest mode, and connected to wifi, but if your ps5 is hardwired to the router, it should be no issue. There was a recent update that makes the portal its on device persay, as long as you have the Premium tier of PS Plus, you can stream games directly from the cloud, no PS5 needed. The catalog right now isnt to big due to it being in beta, but it definitely makes it worth it now

I love it ☺️ easy and practical to carry everywhere.

Great way to play PS5 games remotely. The screen is big and has great picture quality for an LCD. It runs very smoothly. Would've looked better with an OLED screen, but that would increase its cost. Overall excellent product.

Die hard PS5 player here. Love playing remotely with good wifi on both ends. Thank you Best Buy!