Customer Ratings & Reviews

Looks good, but falls short where it matters The display and ergonomics are solid, but the lack of HDR support is puzzling—especially since most TVs and PS5 setups run HDR by default. VRR isn’t needed here, but HDR should have been included. The bigger issue is connectivity. This device only supports Wi-Fi 5, which feels outdated. At minimum, it should’ve shipped with Wi-Fi 6E for smoother streaming. Since the Portal can only stream games (either through your PS5 or PS Plus), network performance is everything—and it simply doesn’t deliver. I ended up selling mine, as I get a much better experience streaming to my PC handheld. Third-party apps let you boost bitrate, and with Wi-Fi 6E the stream quality is noticeably sharper. For $200, this should be the best PS5 streaming device on the market. While the DualSense integration is nice, the shortcomings outweigh the benefits. I cannot recommend this product.

The playstation portal came in a timely manner and works as advertised. Its a great at home or on the road to be able to access my PS5 on a crisp handheld screen. Controller works great as well although vibration can be a bit much. My biggest issue is that there is no way to connect to wifi with a splash page. The best alternative is to host the wifi on an android phone hotspot and connect the portal to that.

After 25 minutes of updates I was able to connect to my PS5 that is back home in Ecuador. Being able to play Rivals on EAFC 24 and continue my journey on Hogwarts Legacy while im visiting my brother that lives in the US is just amazing. Sometimes connection wasn't the best but it was until I got someone to connect an internet cable from my PS5 to the router. The portal is great! I just wish there where more settings and Bluetooth available on it.

I purchased this product to allow me the opportunity to play on the go. The setup is quick and easy and as long as I have a steady wifi connection I can play my gamee on the go, or anywhere in my home. The screen is clear and the controller is fits naturally in my hands. The sound leaves something to be desired, I use my wired headphones 90% of the time, so its not a real issue for me.

This cater to a very specific audience. If you’re out of the house and around WiFi this is a great thing to own. Wish it was Bluetooth, wish the input lag was a little better and wish you could install apps. I reach for this when I’m not at home and I need to grind a couple of weekly challenges before the week is out. Hopefully one day an update makes this a standalone device

I absolutely love the PlayStation Portal. Some people wonder who this device is for—the answer is people with families and only a single TV. If you have decent WiFi and a wired PS5, this is an amazing way to stream games in the family room and let other family members use the TV for something else. The controllers feel awesome, and the screen is my favorite portable screen yet (much better than the Steam Deck or Switch).

It’s great to have a portable PlayStation so I can play anywhere!

Great handheld system I would recommend the purchase of this item. I purchased one when they first came out and this is my third purchase for my family again a great item I would always recommend this.

Absolutely love this thing keeps me busy and entertained when at my daughters tennis practice or when wife is watching tv.

This ps5 portal is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my kids gaming experience. I would highly recommend it to anyone looking for a consol portal .

This thing really works I was on a airplane with WiFi and works beautiful we recommend 1000%

The portal was a great purchase the best buy employees was great and helpful i definitely recommend getting one

Try to only use at home because it does seem fairly dainty. Very nice though in bed or whatever.

As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

Great product I loved using this system. Kept me away from the tv

Lo it easy to use easy to connect and very easy play with or with out a PS5 as long as you have a PlayStation plus account

I really love this controller and the standalone cloud gaming! Totally recommend it, whether you have a PS5 or not – it plays games without one using cloud gaming.

Great product, as long as you have solid internet somewhere it works perfectly as a remote player. I’ve never had a problem and it’s a great addition to the PlayStation Eco System.

Ever sifne the update withh cloud gaming it has been so smooth. No ps5 needed ajd they added games every week when i travel I can take my portal with me. Even though its in beta one day we can play our games or maybe download them but no lag or nothing when I play

Love it! Great for my lifestyle and easy to setup. Pick up from Best Buy was easy and would do it again.