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$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6735 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,735 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift and honestly it’s pretty decent. Perfect to use with the tv hogs lol

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not fast enough for faster-framerate games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to ask myself why Sony made this product. It should have been a standalone product. The remote connection to the PS5 is simply not stable enough. I am on Xfinity 1gig internet and I can be sitting next to the router and it still has connection issues. Overall the product looks and is great…but I give the lower rating due to connectivity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great love how it’s set up like controllers. Probably not that good to travel with as you need to have strong WiFi connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to connect. It’s very convenient to use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Inconsistent connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was a waste of money for me. Half of the time it won’t connect to my PlayStation and the quality is not great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote play device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great product to the PS5. Considerable amount of glare even in the dark, with the controller lights off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. I was curious how it would hold up with using it on a hotshot but it picked it up quick and with great video quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for casual gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual gaming functionality works well. Even with competitive online FPS games, it’s not as bad as you’d expect. Where the portal fails is everywhere else, without a brand new sony elite headset with PSlink, you can’t use a headset natively. It doesn’t come with any protective case. It doesn’t come with a USB-C cable or charger. Lastly, depending on where you’re playing and how you’re positioned, it gets tiresome to hold after a while.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Connection horrible. Have to have pa5 on while away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs excellent with the ps5. Great if you have a wife. Able to play games on the couch while she watches tv, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes some time adjusting settings on you ps5 and i think its a must to wire your ps5 to your router. But if tou do these things its a great piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, remote playing because I don’t have time to get on the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, if you know you’ll use it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been really fun to have when the TV is taken or when laying in bed/out of the house. Requires a good internet connection, but it’s worth it if you have what it requires.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    avoid at all costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the idea of this item is amazing. however the outcome was not. we have pretty dang good internet...and it freezes and drops games all the time. absolute waste of money. has sat for months collecting dust.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Maybe I got a lemon?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed. From a click left joystick to constant network connectivity issues. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pick up this item I was quick and easy. The customer service rep was very knowledgeable an made my shopping experience excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best ps handheld device you should give it a try by buying one from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for traveling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only really works decently with non-multiplayer games (I mostly played NBA 2K while traveling), even then it is pretty choppy. Works fine if you’re in a bind and can’t bring your PS5 with you but the games you can actually play are pretty limited. After about 6 months it’s a paper weight.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it in our opinion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t care for this. We were under the impression this was a handheld ps5, but it is basically to mirror your existing ps5 on the same WiFi connection. We ended up returning for this reason and buying an Xbox instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The notification for restock was on point which allowed me to purchase this hard to find item in a very timely matter. Great service as usual!

    I would recommend this to a friend
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