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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 6,728 reviews
  • Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was smooth but shipping time takes too long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seal was broken.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from the Frederick, Md store and the seal was broken when I was ready to open it. I didn’t take it back to the store because I needed it. My advice to anyone buying, is to check the seals before taking it home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it great value great purchase thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device. Best Buy was great in fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I have desired mostthanks to best buy I will have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portal. Sometimes lags but qualirt is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and easy once it’s all linked together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s solid if you have a have a good internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fathers best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened up my living room while kids and wife take over my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product hands down. Its a must have item to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more. Impossible to find. My kid is going to love one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a cool device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device as long as your internet is fast enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony ought to be ashamed of themselves for creating this product. How does it make sense that my PS5 console has to be powered on before I can this portable device? I guess this is on me for not reading the functionality very well before purchase. Furthermore, BestBuy refused to take back the item when I went to return it even after their customer service team member by the name Jade advised me to take it in. I know it was already past the return window but she specifically told me they would make an exception. When I got to the bestbuy store in Downers Grove, I was told she misinformed me and that they won’t be able to refund me for it. Now I am stuck with this useless device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Switch portable Halloween.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so very happy with this. It's exactly what he wanted for his birthday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not what i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was told i would be able to use the portal like an actual hand held device. not a mirroring device. you Can NOT use the device and the PS5 at the same time. i was looking to get my younger son something to play on while my older kids play the PS5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portals is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld out there as of today! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it a little laggy here and there but nothing major

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good that is Supercalifragilisticexpialidocious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld accessory for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for sharing the living room television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. They should have made a standalone device.

    I would recommend this to a friend
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