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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,728 reviews
  • Rated 3 out of 5 stars

    Bad joysticks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, BUT the problem is that the joy sticks stop going up and down...I only used it about 3 times when I could look around in the game because the joy stick stopped functioning...I would give it a 5 if it wasn't for that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a cool device it just doesnt work aswell as i wanted

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good for my son. He was not so happy with this product!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Playstation but this portal wont stay connected and it takes forever to connect and when it does connect it dis connects.so fast and becomes a waste of time and money im very disappointed that i cannot return it for it was a final sale

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    PS5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great when it comes to design and graphics but it sucks when it comes to playing remotely. I think PlayStation need to make this same game independently that uses some sort of digital games to play anywhere or anytime without having to connect to a physical ps5 to play remotely.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for one thing only. Really wish i knew how one trick pony it is. Only play games off your ps5 and a bit annoying to hold.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Streaming devices aren't it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to always be online inorder to use this thing is not enticing at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only technology I own that constantly disconnects from my wifi. It happens every few minutes. When it does run, it is pixelated. Streaming apps and Nintendo switch all work fine on my wifi. It worked well for the first few weeks. Too bad it didn't act up before the 14 day return policy. Would not recommend. PS My internet is fiber.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with the portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Bluetooth, no 4k screen, no standalone capabilities… it is what it is… silly about the Bluetooth, what doesn’t have Bluetooth? But it’s great on WiFi as long as you leave your PS5 in sleep mode…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Too limiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the PlayStation Portable. My experience was it was too limiting. The screen is nice and the controller was comfortable in hand, but i was looking for something more independent from having to be on the same wifi and near the actual PS5. This is just an extension of your PlayStation. I need something more like the PS Vita.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    PSP was ahead of its time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted this thing since it came out. When i finally got it i was very disappointed. No i didnt expect it to be like a psp but i expected the connection to wi-fi and latency to be better. The idea of the portal was great but they didn’t execute in my opinion

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basically just a controller with a screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that you can’t take it on the road. I was hoping to that I could use this during road trips but it has to be connected to the same WiFi as my ps5 kinda pointless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to try to run my PS5 with an eithernet cable once it comes in the mail. But im not that happy with the dropped frames and stuttering. My router is 2years old and it has worked great for everything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn't for me. The way I have my entertainment center setup this project turns on my tv, surround sound and ps5. So did work for in bed playing. If it wasn't for my setup this item would be perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    RUN don’t walk away from this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. High speed internet and the connection is terrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t great , there was a lag in the play. Tried multiple times but ended up returning it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was okay, I just did t like how I had to turn everything else off just so the WiFi would be strong enough to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Misrepresented Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the item works. It is NOT at all what the salesperson represented it to be. Does not work for what we were looking for and Salesperson sold something different.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hype is fake

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont believe these reviews... i have over 1gb speeds bought a gaming router just for the portal and still have problems with it remotely connecting from away from home and when i am home i get a delay, sometimes doesnt want to wake ps5. Ps5 is wired, did all the recommended settings online youtube videos, still same results.... lame. Have better playing xbox remote play no delay or lag.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not what expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for traveling purposes, hard time connecting to internet and when I finally did, it wouldn’t connect to my PlayStation. Not what I expected from the product. I should have read and watched more reviews.

    No, I would not recommend this to a friend
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