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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,726 reviews
  • Rated 3 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great item, if it didnt have to be streamed. if you are used to a fast seamless gaming expereince, this wont cut it for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned after 24 hours

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea in theory but you need blazing fast WIFI to stream off of the console. The cloud play with the Playstation Plus subscription is the only alternative but it's another subscription fee on top of everything else we pay for and they add up fast. Returned it after 24 hours.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Iternet based and normally it cannot be fast enough or glitches. We have wifi 7 and 5 gig internet with fiber, and it was junk even in home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Micro stuttering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the idea of the PlayStation portal. However, the micro stuttering was difficult to ignore. I ended up returning to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choppy in real laggy to play I do not recommend this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it twice within a couple years and still never worked good at all. Maybe with updates it works better now, but even with gigabyte internet, it still never even ran decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could play without the ps5 but its nice to have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the collection or to say "yea I got it" ..beside that, I'm rich, I been streaming on my Steam Deck, Rog Ally, Logitech thing a ling!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Definitely requires a strong WiFi signal especially when away from home.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot play Fortnite unless you are connected to your console, which defeats the purpose of having a handheld/remote player to free up the tv. Also, there is no search option for the games that actually are available to stream; you have to browse through the whole list.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but buttons tend to get stuck on the portable. But it is fine when you are on the road.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lagging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pretty laggy so far, had an update and it helped some. Recently upgraded wifi will try again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pro and cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OTS connection to the PS5 offers seamless and reliable connectivity, facilitating efficient data transfer and enhancing the overall user experience. However, one notable drawback is its limited battery life, which necessitates frequent charging and may disrupt uninterrupted usage. Addressing this issue would significantly improve the product's functionality and user satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Ahhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it .Disconnected alot in the house.When it worked it was good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful product save your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product that doesnt connect. Pretty much useless. Please dont buy this piece of garbage product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unplayable from Anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the portal to use while I’m away from home. Tried to use it while at a hotel and was completely unplayable. Tried again when I was home and it was still borderline unplayable in the next room over. Returned it days later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something like the switch. Even at home connected to a strong WiFi it would lag. If you need for more than 1 person to play it won’t let.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Santa was tardy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took too long to receive it Christmas came and went and my kids did not get it from Santa they were not happy about Santa/BB late delivery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice concept just not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect to the PS5 while in rest mode so kind of useless to have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Straight trash and waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money is a cool idea, but it doesn't do its job it lags and disconnects all the time no matter how excellent your WiFi is I honestly regret buying it

    No, I would not recommend this to a friend
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