The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Portal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worse product ever. Never buying it again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
PROS: -Simple setup
-Amazing ergonomics
-Full featured dualsense handles
-Beautiful OLED screen
-3.5mm headphone jack
-Performs perfectly on home WiFi -Decent battery life (~6 hours) -No more fighting over the TV!
CONS: -No Bluetooth
-No browser so unable to connect to hotel or public WiFi that use a login page
-Proprietary PlayStation Link (branded Bluetooth) headphones are expensive and have horrible reviews so I am stuck using my old Platinum headset with an aux cable. -Getting connected to iPhone hotspot with T-Mobile is a chore. -No battery percentage display
LCD screen looks worse that the OG Nintendo Switch
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The LCD screen looks worse than the 2017 Nintendo Switch. Buying a Backbone for your phone and playing with PS Remote Play works just as good, is cheaper, and your phone has a better screen than the Portal.
This reviewer received promo considerations or sweepstakes entry for writing a review.
PlayStation portal was trash I got very fast internet connection and the portal will always disconnect I returned mine few days later 200 price tag for the PlayStation portal is to high it should be only 100
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waste my money here………………………………………………:::::::::::::::::::
No, I would not recommend this to a friend
Pros mentioned:
Overall performance, Portability
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Great Device for your PS5!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The PlayStation Portal is the most surprising device I've ever come away from loving after going in loaded with skepticism. It's such a better experience than using your phone with a slap-on controller, and it works so much better than I was anticipating. I really love the freedom it gives me to play my PS5 from anywhere with decent WiFi coverage ... The biggest things keeping the Portal from being a truly amazing device are its current lack of a way to access WiFi that requires a web browser to log in, and its lack of Bluetooth support for audio.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth it. Just use your ipad or iphone. Literally the same thing. Just use the PS5 controller and you’ll have the same exact expirence on a larger screen (I use an ipad pro 13”).
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this for my husband for Christmas and it came defective, the right analog stick is not working. I called Best Buy and they would only offer a refund no replacement.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have very good internet and pay 125 a month and this think does not want to run right out of box to make it work u have to in ps5 turn a lot of stuff off no thank u