Customer Ratings & Reviews

Sucks not so good there are better options out There

No worth it the ps5 have to remain on all the time to be able to play

It’s been a week and a half and my order still says packaging your item

I got nothing but lag and disconnects with a great home wifi signal

Never even received my item no signature upon delivery is ridiculous

Never got it .did not even try to help me get another one.

Received with a broken analog stick. Had to return.

Have to return product. Did not work and none was in stock

I have fast internet (gigabit) and its still unplayable with COD.

Why you guys cancel my order pppppppppppppppppppppp

I got this so i can play while my wife watches tv. Iys good and its not... and it is. The good- perfect controls, easy to set up, great screen which is a decent size. The not so good- connection issues, a bit heavy, no blue tooth for headphones, battery life is mid. For what i need it's not bad and a good option but you really have to want that option if you get this.

Pretty trash ngl use it 2 time now collecting dust

Bestbuy scks don’t make me type all these characters

I recently purchased the PlayStation Portal from Best Buy, and it has exceeded my expectations. This device is perfect for anyone who loves gaming on the go or sharing the main TV with family. The setup was simple, and connecting to my PS5 was seamless. The screen quality is fantastic—crisp and vibrant—and the DualSense-like controls feel just like a PS5 controller. It’s also super lightweight, making it comfortable for longer gaming sessions. One thing to note is that it’s meant for Remote Play, so it works best with a strong Wi-Fi connection. It’s not a standalone console, but as long as you understand that, it delivers exactly what it promises. I highly recommend the PlayStation Portal if you’re looking to expand your PS5 gaming experience. Great product and excellent service from Best Buy!

I bought this so that when my wife wanted to use the TV in our living room, I could still play my PS5 games. It works remarkably well, and I definitely recommend it if you especially have access to the PlayStation streaming library. One thing to note is that if you have physical games, you cannot access them through the Portal unless you are doing Remote Play. Anything streamed or digital, you can access as long as it’s in your library.

Took a while to get one, but totally worth the wait and the price. Great to be able to play on the go or on the toilet. Screen is beautiful and battery life is pretty solid. Would buy another one.

The days of the psp are dead. Alot of people have to understand that this device may not be for everyone. If you played “Wireless play” on your smart phone or tablet it essentially does the same thing and may not be needed for u. Its not a stand alone device and always needs a ps5 and wifi connection to play. The feel is just like a ps5 controller with a sony tablet built right in between a split Dualsense. Thats literally what the device is. I fine it useful since the connection with the portal compared to my smartphone is way better. Theres less lag and games play better. Its useful to play outside in my yard without being stuck inside to play or bother anyone else. It may not be the answer to nintendos switch but its perfect for a consumer like me

I had playstation portal when it 1st came out and decided to get it again. The new updates made the device way better.

The PlayStation Portal is actually really cool. I know it sucks you can only use it on wifi. And you have to have a ps5 to use it. But i love being able to just lay in bed or on the couch and play games like Call of Duty, or GTA 5. It runs pretty well if you do the right settings. If you run a Ethernet cable and put your actual ps5 settings to 1080p it runs very good. The price isnt bad, its built fairly well and its very comfortable in your hand compared to the switch.

Got this as a gift from my wife and I absolute love it. Like in other reviews, I do at times experience some lag. This device in my opinion is more suited for playing games like God of War or other role playing games. Any kind of online shooter games I think you would experience more lag. But the screen is large and vibrant. It feels great in your hands. It honestly feels like a wider PS controller. If you can get your hands on one...I highly recommend!!!