Customer Ratings & Reviews

Wow, cloud gaming is the future! I am so bought in as I can just pick a game on start on the fly. Great for busy professionals who just want to get lost on a quick game.

Excellent now that they added cloud service. Works great and moderately well on just cell phone hotspot

Good for solo gaming on the movie, just ok for online experience but wrks

I took a chance on this open-box PlayStation Portal from Best Buy, and wow – it’s absolutely flawless! The device looked brand new, with no scratches, marks, or signs of use. Everything was included: original packaging, charger, and documentation. Using it has been a game-changer for my household. I can now play my PS5 games seamlessly in any room while someone else hogs the TV. The 1080p screen is crisp and vibrant, the DualSense controls feel identical to the PS5 controller (haptics and all!), and latency is barely noticeable on my home Wi-Fi. For the price I paid (open-box discount + Best Buy’s reliability), this was an unbeatable value. If you see an open-box unit available, grab it with confidence. A perfect 10/10!

This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.

Yes bought this for my son and he loves it!!!Uses it everyday and he can use it even when he is not home without having to carry his PS5 every where

Awesome for playing PS5 anywhere in the house. Big bright screen and DualSense controls feel legit. If you already own a PS5, this is pure convenience and comfort.

For a streaming portable it does exactly what it should. I personally haven't had any connectivity issues and the quality has been great.

I think it’s a great product. Was given to me as a birthday gift. It’s nice to be able to have my ps5 on the go. The one big complaint I have is your WiFi is a little shaky do not expect to connect to the ps5 very well. The cloud gaming feature still works good so streaming is a plus.

Bought this for my father as a Christmas gift! Easy to set up and now doesn’t require having a PS5! Still need a PlayStation subscription but it’s really easy sign in and start playing!

I bought this for my husband for his birthday. He absolutely loves it and has used it almost every day since he has gotten it. He loves being able to play any of his favorite games even while we’re out of town. 10/10 recommend for any PlayStation lover!!

Joy stick needs improvement. It doesn’t have the same force/tension to it as a regular joy stick controller so if your trying to play games with aim assist or not then it’ll throw your aim too far left or right or whatever direction you’re shooting. Other wise generally and over all I thought this was a pretty good device. I’d preface this though that I utilize 1gig download speeds and 200mb upload speeds. I have my ps5 connected to Ethernet. Cloud gaming is not quite there yet for shooting games as there is still noticeable latency. I will say however that for me at least, the latency is not too bad; and maybe milliseconds off of a regular controller to tv experience. The only thing that bugs me the most and almost made me return this was the joy sticks issue I described above. If they release some way to modify it so it has the same tension as a dual sense controller then I’d get that. Only reason I kept this was because it’s still a good device to use when someone else is using the tv and it’s pretty decent for casual non shooter games. Despite all this the connection will obviously vary if you take this beyond your own home internet; that is if your home internet is reliable in the first place. I found this to not work so great at my friends house but he has 500mb download speed internet, with alot of kids using other devices. Note that upload speed is more important when remote playing as the ps5 is uploading the feed to your portal. All this being said, there is controversy online on whether the ps5 can even utilize upload speeds beyond 20mb. Many if not all ps5 owners report this issue. Speed test on the settings, even if you have over 200mb upload speeds, will typically only show that the ps5 is using maybe 18-20mbps. Yet oddly enough if you use the browser on the ps5 and speed test.net then it shows your full upload speed. It doesn’t make sense why the os5 limits upload speed. If they removed this limitation maybe the portal for all users will be much better.

I was skeptical at first to get this after reading reviews but i took a chance since I’m not always home so i wanted something on the go especially using any Wifi availableto me. And let me tell you its worth every penny. As long as both internet connections is good it runs so smoothly!! The picture quality is amazing the controller feedback is smooth the volume without headphones on is awesome and the battery life lasts a long time!! Also i got the warranty since if i ever have issues i can get it replaced but i would say this is so worth the price and to have if you want something portable!! 10/10

Xmas gift for daughter. She loves it!!! Yeah you must have internet to play. Not like prev PSP with local playing. But it works well for what she was wanting.

This is one of the best purchases that I have EVER made!!! I am 59 years old and gaming help me to come down after a long day at work and when I travel for work it helps to still be able to connect to my PS5 and play a game or two for an hour, and that's where the PlayStation portable comes in. I can connect to mt PS5 from wherever I am or I can stream games from my PlayStation Plus account. Great purchase. I recommend.

If you have a ps5, stable WiFi, and wanna play your games portably it works great. Some hiccups when my WiFi didn’t work as great

PS portal is alright if you know what you are buying, its generally not its own system it works off your PS5 at home, but recently there was and update that you can stream your digitally purchased games or the free games that come with PS plus so it does make it better how ever you always need an internet connection to use this no matter what....and you also need a internet connection where ever you are and your ps5 is in order to mirror your ps5

Amazing! It's nice to be able to play Battlefield 6 or Mortal Kombat in another part of the house while you're watching your parent recover from sickness, but don't want to leave tjeir side. It's also cool to be able to play games on the cloud, and the streaming while I'm in a hotel or airport in another state is smooth.

Since having it I've used it everyday it works just as advertised I have yet to use with just hotspot but streaming games is flawless.

This is a great console. Only issue is you need a strong WiFi network connection.