Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,579 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought this and was excited to move around the house but it is a bit laggy. Ive tried different wifi strength but same deal. Ok over all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome. No ps5. Needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while. I love it. Don’t hesitate to purchase this device. I’ve played so many games without needing a PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, better service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, especially with the cloud syreaming feature being implemented (hot spot from phone for wifi on the go). But more importantly the gentlemen who assisted me went above and beyond with the service to best assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend when she comes over to visit me, and she isn't left bored while I play my Xbox. so far, she says it's the best gift she has ever gotten from someone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box in "very good" condition. Supposed to come with a charger and didn't. It also had finger prints all over and was not factory reset. System itself works fine though. Just needed a little more TLC for being very good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Some connection issues, but good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good. Some connection issues, but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Great connection at home, and ended up subscribing to Playstation Essentials so now I can stream games via WiFi while traveling for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, love the design and love to do cloud gaming without tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld, only getting better

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal sometime last year thinking it would be a good device to have and use while kids or wife watched whatever shows they wanted. For the most part for the it performed fine. Some connection issues at times. I tried playing online game like Helldivers or Fortnite but the lag was a bit to much for it to maintain a stable connection. Even trying to play single player games it would struggle. Now my set up may not be the best; the router and WiFi is on the first floor at one side of the house while i usually played on the portal upstairs on the other side. Fast forward to today with updates from Sony the connection is much more stable. I can play anywhere in my house, i even took it to my in laws which is a good 30ish miles away and had a great connection. And this is all with playing/streaming from what’s on my PS5. I haven’t tried the cloud gaming yet. So i totally recommend this device. It’s only gotten better and i can see Sony keeping it updated for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Wow i actually love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s a great product. Don’t have a single complaint about it. I just don’t use it as much as the regular. PlayStation highly recommended if you like to play on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give me more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and play is an immediate convenience now. Family on the big screen and I can spend a few minutes enjoying my game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blackout look! And the remote connection when I'm on vacation and away from home. I never use my PS5 on the big screen and it prevents hogging the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to the PlayStation 5. Would highly recommend to anyone who’s looking for a way to still have access to your games or gaming system while on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Newbe to portal device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st time using the PlayStation Porter and overall it was a good experience. The games I play have maps to open and mounts to call, and the learning curve to find those options was challenging,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming on the go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When other members of the family are watching tv and i want to play my playstation games, i just grab the portal and start playing anywhare in the house or outside in the patio. also, i can play my stream games anywhere as long as i have internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to use my only problem with it is when I connect it to my Play station the graphics sometimes get worse so you have to disconnect it and then re connect it but other than that it’s good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cloud device. Works well at home when connected to PS5 and on vacation WiFi. Even used at the hospital on their WiFi. The input delay feels much like playing are online multiplayer game. It’s there but not deal breaker. Wouldn’t recommend playing very twitchy games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Luxury

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, premium quality, portable , crisp graphics, looking forward to when PS corp. to expand the streaming library

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xmas gift to myself. To think that I no Longer have to sit in front of a tv to play my games and strain my neck in the process. Best decidion I ever made. I take it everywhere with me.

    I would recommend this to a friend