Customer Ratings & Reviews

Since having it I've used it everyday it works just as advertised I have yet to use with just hotspot but streaming games is flawless.

This was a Christmas present and my daughter loves it. She takes it EVERYWHERE with her. Its strong the mobility helps when im doing homework. That way i can sot her down and allow her to game while i do work. This is awesome.

Was skeptical about buying this since it’s just for remote play but ive actually really enjoyed using it. When i dont want to sit down and play at my desk i just use this in bed or on the couch. I will say you need good wifi or itll get pixelated. The build quality feels very good!

I'm loving it. very fun good battery life games at my fingertips on the go. very cool

absolutely worth buying especially with inclusion of Playstation new soft ware update of cloud streaming of ps5 games

This is a good product, but you need to have an extremely great internet service to use it. So, basically, you have to play next to your router what limited the places where you can use it.

I bought it open box in "very good" condition. Supposed to come with a charger and didn't. It also had finger prints all over and was not factory reset. System itself works fine though. Just needed a little more TLC for being very good.

The PlayStation Portal is a unique device that aims to bring the full PS5 experience to your hands. It's not a standalone console, but rather a dedicated streaming device that relies on your PS5 for processing power. So, how does it hold up? Let's dive in. Positives: Portability: This is the Portal's biggest strength. Playing demanding PS5 games on a large, comfortable screen anywhere in your home or even on the go is a truly liberating experience. Streaming Performance: Remote Play works surprisingly well, with minimal lag and latency even on strong Wi-Fi connections. The visual quality is impressive, often indistinguishable from playing directly on the PS5. Controller Integration: The built-in DualSense controller feels fantastic, with all the bells and whistles like haptic feedback and adaptive triggers intact. It's a seamless transition from the standard PS5 controller. PS Plus and Premium Integration: Accessing your PS Plus and Premium library is easy and convenient, opening up a vast library of games directly from the Portal. Negatives: Limited Functionality: The Portal is purely for streaming PS5 games. It can't access other apps, media services, or even basic functions like web browsing. This feels like a missed opportunity for a more versatile device. Wi-Fi Dependence: Your entire experience hinges on a good internet connection. Even a slight dip in Wi-Fi quality can lead to lag and stuttering, making it impractical for offline use. Lack of Bluetooth Audio: Surprisingly, the Portal doesn't support Bluetooth headphones, forcing you to use the built-in speakers or a wired headset. This feels like a major oversight for a device focused on portability and convenience. Price: At $200, the Portal isn't exactly cheap, especially considering its limitations. This might make it a tough sell for casual gamers or those who already own a good tablet or phone for Remote Play. Overall: The PlayStation Portal is a technically impressive device that delivers the core PS5 experience on a portable screen. However, its limited functionality, Wi-Fi dependence, and lack of certain features like Bluetooth audio hold it back from being a truly must-have. If you're a dedicated PS5 player who values portability and have a strong internet connection, the Portal is worth considering. But for others, it might be worth waiting for a more versatile and feature-rich iteration in the future.

I've had a PS5 for years, and have recently started traveling a lot more. I really wanted to be able to still play some games, while sitting in airports, hotels, etc, and lugging around a PS5 isn't really an option. I didn't even realize the Portal existed, and was thrilled when I learned about it. I picked one up from Best Buy, and it arrived pretty quickly later. Turning it on, the quality and built is well in-line with what I'd expect from Sony. I connected to my home wifi, and then input my Playstation ID. I made sure remote play was enabled on the PS5, and we were quickly in business. Man, do I love being able to play on this thing! The controls feel just right at home as if I was playing my PS5. The screen is great. Nice and bright, and does a good job for a portable device. While Sony does market this for just largely using at home, I read about being able to use it remotely. Thankfully, I've also had great success with being able to do that too! We have a Comcast connection, and I've been able to connect to various wifi networks and be able to largely do this just fine. There have been the occasional time when it lagged so much that I wasn't even able to play remotely, but restarting the PS5 seems to usually do the trick for fixing that. I've been very happy with my Portal, and am sure glad Sony put this product out!

Great portable console for remote gaming. However if you’re trying to play a fast paced online FPS game such as Call of Duty, there is a lot of lag. I have a very high speed internet at home (1 gig) and I use a high end router (ASUS ROG GT6) and the PS portal still experiences lag with FPS games. However, for one player solo games, it works pretty well.

The portal is a great way to play your ps5 around the house. It gives the flexibility of a handheld around your house. The only downside the battery life. It only last 3-4 hours and then takes a minute to recharge.

This is one of the best purchases that I have EVER made!!! I am 59 years old and gaming help me to come down after a long day at work and when I travel for work it helps to still be able to connect to my PS5 and play a game or two for an hour, and that's where the PlayStation portable comes in. I can connect to mt PS5 from wherever I am or I can stream games from my PlayStation Plus account. Great purchase. I recommend.

I was apprehensive about buying this because I have the remote play app and a controller but once I used it I was blown away. Streaming works way better than an app and it is comfortable to hold. Only drawbacks: you have to have at least decent internet and the battery life is not the best. That said it’s great for streaming the ps5 especially if you want a second screen while watching tv or something

My grandson LOVE this item, the best buy. I couldn't have pick a better gift for him. It's also perfect for on the go and keeps him busy and calm which helps me when I'm busy taking care of my situations.

Nice to have when your wife uses the tv. Easy to connect. Sometimes you loss the connection but depending on your internet.

This is a great console. Only issue is you need a strong WiFi network connection.

All I can say is that my 11year old grandson is extremely happy about this gift. He had no idea he was getting this item and for the price it was the Best Buy indeed. He immediately knew how to operate it as to where it would take me years lol.

I always trust them. I know they will respond to any emergency or need due to problems with the quality of the electronics.

Got the portal before the update, had to connect to the console after every session. After the update, you are able to stream games instead of having to connect to the console, so that makes it alot better when playing on the go.

Great product for someone on the go, who already has a portable hotspot not a mobile hotspot. Usually $50 per month with your current service provider.