Customer Ratings & Reviews

Love playing the PS Portal now you can play from the cloud its smooth!

Let me start off by saying that the portal in concept is awesome, but in my time with it i foujd that it did not live up to what i expected. I know this is technically a streaming device only and nothing gets played on the portal natively but i feel like i should not have had the experience i had with it with the internet speeds i have. I see people posting YouTube videos saying they can technically play the device anywhere as long as they have Wifi which definitely did not work for me. I brought it to a friends house and never connected to my ps5 that was in rest mode at home. And even my experience at home was not great i had to go in change a bunch of settings in my portal and my router settings to make it work just a little bit better. Even with what i looked up and changed it still wasnt the greatest experience. Sooo anyways when it works its mind blowing to play God of War on a handheld at 60fps buuut in most case the connection was so bad i would get disconnected mutliple times in a session when i was in the room NEXT to my router, didnt even work downstairs for me. So if you want something you can just turn on and play without having to think then this is probably not for you. I am returning mine after some weeks and opting to get the steam deck instead.

Firstly, the Playstation Portal isn't going to be for everybody. It's going to see the most use in situations where there are more than one person using a the television the PS5 is hooked up to. Secondly, the Portal performs best on a wifi network with a good, strong signal and nice high speeds. I have tested the Portal extensively while using my phone as a hotspot, and it works well enough to play something that isn't going to require a fast reaction time. As for the performance of the Portal and my own personal experience, I just couldn't be happier! I mostly use my Portal at home while my wife is using the television to play her Switch. Also when I'm relaxing in bed, that is an excellent time for the Portal to shine. The graphical fidelity is beautiful, great range of color on display, images comes through nice and sharp. Response time for the controls is almost without any lag at all, making gaming on this little gem a wonderful experience. Sound from the Portal is about what you'd expect from a portable device, it good enough. I picked up the Pulse Elite headset just to use with the Portal, glad I did. The Pulse Elite connects to the Portal without any dongles or extra hardware or anything, and it makes the audio experience VERY worth the price of the headset. If you get a Portal, get the Pulse Elite headset to go with it! Finally, the Playstation Portal is comfortable to use. It seemed like it was going to be a bit large at first, but after extended use I've found I can play for hours without any issues. Keep in mind this is on my home wifi network, which has very strong signal and very high speed. Even on my phone's hotspot, the Portal works well enough to play a lot of games, but I highly recommend using it on a good fast wifi.

Great way to continue gameplay away from home. A decent internet connection is required to have stable gameplay.

If you’ve already got a PS5 and have a family that likes to use the tv this is very helpful. Play your ps5 anywhere throughout your house as long as you have Wi-Fi. Also with the new cloud update you can use this bad boy on the go! (If you’re a PSplus member)

Initial opinion: Great clarity, onscreen setup was relatively simple, decent battery life (can also plug-in/charge while playing), good sound quality (has 3.5mm headphone jack, but haven't tried using USB-C to see if that works too), D-pad is replaced with a button on left side. I couldn't find a charging indicator/status light anywhere when I plugged it back in which I thought was odd. After playing a few hours on it, the only downside I found so far is that at times it does lag, freeze, get grainy and that was on the same home WiFi network with the PS5 in the next room. My router is a Netgear AX1800 and both the console/Portal were within 20 feet of the router. Since this isn't an issue of lack of bandwidth, it must be the Portal itself, especially since others have reported the same issue. However, it's nice to be able to play while someone else is watching TV. I was playing a downloaded game and haven't tried it with a physical disc game yet, but the lag may not be tolerable in the middle of an action scene/battle.

Great way to play on the go, only missing a star for the fact there is a bit of input lag which makes playing very competitive games frustrating. Hopefully can be resolved with a future software update.

Disclaimer I have 500 Mbps fiber and my PS5 is connected to my router via ethernet. Which is probably overkill for this device but it absolutely performs better than any other remote play I’ve used like on my phone or on my iPad. I’ve had it for 2 to 3 months now and the connection has always been smooth. It’s also really comfortable to hold. One thing to note it doesn’t support HDR so make sure your PS5 isn’t turning it on by default. It’ll make your games look bad.

Best prchase ever, speciallt now with all the updates, its all good, working no issue even after a year

This device is great to have on the go. Works best if you subscribe to Playstation premium and have a MYFI or Hotspot that gives off enough speeds to stream.

This a very nice addition to my son PlayStation in which I also purchased at Best Buy’s both of this item work great thank you I am very satisfied with my purchases at Best buys .

Great device. If you already have premium plus account, highly recommended.

It’s great when you have strong ping and router! Economics feels great as well! The speaker is great as well! The screen is great! Everything about it is great!

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

It works great, but often loses signal. When the connection is strong it’s great to have

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

When I first heard about this during the summer, I said there’s no reason for me to need or want one with my wife betting me I would. Fast forward to November, the Portal was released and I was recovering from surgery. I couldn’t go to my cave to play my PS5, and I suddenly realized a reason to want and need one. She won. After a pure stroke of luck, I managed to get one. It has linked easily to my PS5 each time I’ve turned it on and I have experienced very little lag, only an occasional hiccup when the internet traffic is high in my home, but no interruption to the overall gameplay. My main gripe is I’m old school so the majority of my games are disc based, meaning if I want to play NBA 2K, Madden, Spider-Man 2, etc., I have to go and insert the disc. However, that’s not the fault of the Portal. Download from now on! The screen looks very good in my opinion and any complaints are nick picky. The speakers are surprisingly good and louder than expected. Incidentally. I have a pair of Sennheiser headphones connected to a dongle and plugged into a port on PS5. When the Portal connects to the PS5, I turn on the wireless headphones and listen through them while playing. The wireless range has worked even with the distance between the rooms, so there is a workaround for lack of direct Bluetooth. 4 stars instead of 5 because there is a wealth of potential with the Portal, so Sony needs to stop playing with our emotions and come with it!

This made a big difference for me whenever i housesit. I dont need to pack up my ps5 amymoreand can just bring the portal along. I was impressed by how good the display looks.

Now that you can stream playStation games without the need of a PlayStation, this handheld opens up an entire world of Gaming. The ergonomics are great and the screen is vivid and bright. I would definitely recommend this if you have a PlayStation account.

It works awesome! Plays all my games no problem. Graphics and sound are great