Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6585 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,585 reviews
  • Rated 4 out of 5 stars

    Great handheld!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! The cloud gaming update is great! It’s given me the ability to play my favorite games in bed which has allowed me the opportunity to finally get to complete some games I otherwise couldn’t get around to completing. Screen quality is good, the remote feels just like the dual sense although the sticks might be marginally smaller. The stream quality is great, I have decent internet so I don’t have really any issues apart from the occasional quick lag spike which is maybe once every 2 hours. Wish we had the ability to hook up any Bluetooth headset ,but you can get a Bluetooth 3.5mm headset dongle and that solves that issue, if they update that I’ll change my review to 5 stars but for now I have to give it a 4 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then I expected! The screen is A nice size and I have not experienced any connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portable: A pretty awesome handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going back and forth for the longest time whether or not to buy the PS portable. “Is it worth it, will I use it”. But I must say my doubts have been firmly dismissed! This is a great handheld for anyone who owns a PS5/PS4 games, super easy to set up, and the battery life is pretty solid. The fact that I can pick it up and play when my wife is watching here reality TV shows, and we can sit in the same room is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been wanting this for sometime now and I finally got it on a great deal. Theres so many games to play, the graphics are amazing with a great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, everything was included. I was glad I was able to get one open box in such great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony powerhouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product before the hype and was never disappointed. Now with the support from Sony it the only handheld I use!!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gamers who want to game but can’t because the TV is occupied, sleek design that feels great in hand, great quality and a very nice screen. Just make sure you have good internet before purchasing or else this product is useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever i use at work just makesure you own a ps5 console.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great to play if you wont be available to use your ps5 that often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You don't need it - unless you actually do...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get this because i couldn't answer the question "what is it for?" Not in the sense of it's function, but it's usage... It's a remote player for a console already in your house, why would I need that? I've seen a few usage cases that i would say justify the purchase, and once you have it in your hands you kind of start to see how useful it could be. That side, the hardware is really nice, good build quality, the screen is quite good and pleasantly sized. I, once the thing actually worked, have me a new imperceptible lag on input. The only gripe I really have, as alluded to previously, it getting it to work. With my PS5 and the Portal on the same 5Ghz wifi, in the same room as the router, I got disconnects, poor video quality, and horrible lag. Once I put the PS5 on a network cable the Portal started working perfectly! It's a really niche product, but under the right circumstances and with the right usage case, I'd recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, comfortable, viable and good quality. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun in a pinch

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as your internet signal is strong. PS5 being connected via Ethernet substantially improves gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very easy to use and works well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rebirth of the PSP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, is dependent on your internet but it does the work. Great for RPG games and long story games allows for the freedom of movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever need to just log in for a bit, it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8.5/10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great/ best handheld for the price point, games work flawlessly even on minimal internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and streaming good grafics ergonomic control volume its good can be better Will be great if you can connect to another tv if your not at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to do this transaction, the line was fast and smooth

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Remote Player Only

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is laggy if you have a bad wifi signal make sure your PS5 is plugged in with a lan cable and change your settings to 1080p on the PS5 for remote play. It needs an update so you can watch movies saved on your PS5 plus it would be nice if you could use you own wireless headsets instead of the PlayStation ones.

    I would recommend this to a friend