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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6587 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,587 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better now that it supports online gaming versus remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PlayStation Portal is great but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure. This accessory to the PS5 is a lot of fun to use, but its not perfect. The purpose of this PS5 accessory is to be able to play your games via remote play “only” over wifi, ideally in your home where your PS5 resides. It is possible to play away from your home with a wifi source, but the experience isn’t as good in my testing. I would consider my home setup to be the perfect scenario to use the Portal. I have 1 gig fiber for my internet provider and a high end Wifi 6e router hardwired to my PS5 in my living room. I’m generally 6 to 10 feet from my router while using my Portal and while I haven’t experienced any drop out or delay connecting to my PS5 or my sons PS5 (his is on wifi) I have noticed frame drops and screen tearing on mainly multi player games such as Call of Duty MW3 or Fortnite. I only had one noticeable frame drop on Spiderman 2, but nothing that would make the experience lackluster. Its great to have essentially a PS5 controller and everything it has to offer wrapped around a very nice looking 8” screen. It really feels like a high end portable system even though its just a remote player. Hopefully Sony will have an update in the near future to help make the playability more seamless and more features to unlock. The positives out weigh the negatives for sure. If your like me and have more than just yourself in your household, then I would recommend this $200 accessory as it is a lot of fun to have your PS5 in the palm of your hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for those longer games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. Is it perfect? No, you need a strong wifi or you'll lose image quality, drop frames, or some sound will hiccup. But when it's working it's a wonderful extension to my PS5. I love what they did with the controller part and the lights. It's exactly what I need to get into the smaller less intense games like Octopath Traveler. I definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to use and set up, great for on the go! I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been of huge help now that I'm traveling back home to visit my family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 to use with it and have to have the ps+ to use iy so cost more money to have

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient product especially for traveling purposes. Easy to connect and my husband loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flexibility and mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeding expectations. Screen is gorgeous, controllers are comfortable. And freedom to play without any significant lag delay is really impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how well the image looks and has almost zero lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable. Fast internet is a must. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for an on the go game. Cant quite hook it up to my hotspot but all in all not too shabby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun handheld system that my daughter loves to play sims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Device for Travel

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for travelling. The connection time varies depending on the network you have access to, but once it connects, you’re golden! The games available on the cloud for download and play are great as well. However I do wish they’d have more sports titles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Captain magic man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, arrived on time and with no damage. Works perfectly and would recommend as long as you have a good internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play on the go my son loves this device..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I mostly used it with cloud gaming. It would be awesome if you could play PlayStation 3 games on it from the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute shopping for my son's birthday, found the perfect gift and the person helping me made it so much easier, Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, worth the price <200$…and you don’t have to be home or near PS 5 to play.. Just leave PS5 in rest mode and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Invention Ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I'm in Vegas right now and I live in LA and it works wonderfull. I think that they should have more on stock so I can buy another one as a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great secondary device to your PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

    I would recommend this to a friend