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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6591 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,591 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product! Works great. Bought for son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to use on the go. Howe er limited in functionality when the center button is a double tap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, and as always, excellent delivery service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal surprised me. Streaming works smooth, graphics stay sharp, and controls feel just like a DualSense. It’s perfect for when the TV’s taken or I just want to chill in another room. Battery life’s solid, and it makes playing anywhere at home way more convenient and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Dads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great asset for Dads that can’t sit in front of their TV. I gifted this to my brother in law with a set of Edge Pulse earbuds because sometimes he has to make sure the kid goes to sleep, which could take some time and away from his TV. Just make sure you have a solid Wi-Fi connection at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. He loves it. Great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then i thought. Loving this playstation portable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS Portal is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love for the PlayStation Portal grows every time Sony does a new update! This thing is just plane cool. I use it at home and on the go. I think it works better streaming from PlayStation Plus than it does playing remotely from my PS 5 console, but the newest update has made that a lot smoother. The only downside is the required monthly subscription to PS Plus, but I was already paying that so why not have a portable option? I love my PlayStation Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing flexibility For cloud gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing flexibility For playing games excellent game selections

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes it. But needs a more power efficient way to use with PS5 console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to download the uncharted PlayStation portal to wifi and fester between to PlayStation 5 or PlayStation 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he loved it so much i guess he just forgot about his other gifts lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t played it yet, but am very excited to be able to watch on my PS5 and play on my portal at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says it does

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get the best out of this device you need 2 things: 1. PS5 plugged into your router via Ethernet. 2. Good wifi signal. In my experience, you can play most games at full speed without any issues. It's great for 3rd person action games, RPGs, platformers, etc. I assume twitchy online shooter games are less-good compared to just playing them on a console. But this is a streaming device, not a portable console. The screen is nice and big - a big win if you're used to playing/streaming games on your phone. The controller itself is basically all the same tech from the DualSense controller. Your hands might get uncomfortable after a long play session. Not sure if that's from the added weight of the device or the ergonomics of the device itself. It takes USB-C and has a headphone port, which is more than you can say about most devices nowadays. People like to compare this to handheld computers that cost much more and take much more work to set up PS5 streaming. This is a no-frills streaming device that works right out of the box. It doesn't promise to offer more than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is huge. I like the ability to try new games on the streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item. It was of excellent condition. Looked like a brand new device. There was no damage. The device itself is working much better than what i was expecting. The gaming experience is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for someone as a gift and they love it. The only thing that is off putting is that in order for it to work well with no lag you have to have really really good WiFi. If you have amazing WiFi and a ps5 I would say to get this but if you don’t have $200 but want something like this the backbone works just as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very fast I was in and out of store this is why I hate reviews never know what to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works as intended and exceeded my expectations

    I would recommend this to a friend