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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6591 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 6,591 reviews
  • Rated 5 out of 5 stars

    Goated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works as intended and exceeded my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Perfect Couch Companion: My PlayStation Portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence about the PlayStation Portal since it was announced, but after picking one up from Best Buy, I can confidently say it's one of the best gaming accessories I've bought in a long time. This is a must-have for any PS5 owner who shares a TV or just wants to game without being tied to the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play my gaming catalog from home or at work and on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty PS5 PORTAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE!!! LIGHT WEIGHT GOOD QUALITY & FEATURE'S!!! SHE A Beauty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say i love this thing you can go as far as you want as long as your ps5 in power save mode and its linked to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peripheral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal now that you can stream games straight from Sony. I would recommend hardwiring your ps5 for streaming from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable way to way PS5 games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but not for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMEMEBER, this is a straming device, not a standalone gaming system. You WILL experience minor stuttering. It will be different from the experience directly from the PS5 on a TV. With that being said, it is completely playable and I have put some hours into it without issues. I did, though, have to make sure my PS5 was connected via Ethernet cable because WiFi was too unstable to have smooth gameplay. Once I connected my ps5 directly to my router via Ethernet cable, the Portal worked really well. The screen is not OLED but it looks really nice. The controller feels great in the hand. I have medium sized male hands. I have tried PS5 remote gaming through my iPad Pro 11 inch with ps5 controller, iPhone, and MacBook. I’d still choose the Portal over those. It just feels better. And I like that the controller lights up green when turning on the the Pip-Boy light in Fallout 4. Overall it’s a great product as long as you know what you’re getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the new update it’s definitely worth the price amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Perfect for traveling! No need to keep my ps5 on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought\nThis to go with my son's playstation 5 i got him for christmas. And he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I thought the device was faulty but later realized it was a server issue from Sony. Overall great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Useful item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, and comes in handy while I'm away from home but i still can enjoy gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on my child’s Christmas wish list. I bought it early, set it up and tried it to make sure that it would pair well. Even I enjoyed testing it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, only issue is connection to my PlayStation at times but I end up uses the cloud if I’m having connection issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consola Portal ps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good, I hope it will be useful because it looks very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation portal had a bad reputation. Since it's new update, but this portal is a good handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for when you find opportunity to remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 stars is based on the level of happiness exhibited by my grandson when he opened this gift on Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast! Nice large screen buttons are not loud and cheap like the back bone

    I would recommend this to a friend