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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6591 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,591 reviews
  • Rated 4 out of 5 stars

    Nice Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s good but you need to buy a subscription to be able to play without a ps5 or without it being on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is immaculate I love the features my kids will play all day when they don’t have school it’s like an upgraded version of the psp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its better than I thought a streaming device could be. Definitely worth the asking price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENJOY PLAY AWAY FROM HOME LOVE THE PRODUCT THIS IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel PS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PS on the go. I travel 70% of the year for work so using this to continue gaming in downtime is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, it was a remote play device, but with a recent update, it allows you to stream games from Sony (with a premium subscription), which is pretty cool. The games catalog is quite extensive, featuring some top titles. Unfortunately, I found myself not playing it much because the latency that was occasionally noticeable, and the quality would drop. Even when it worked well, I had to stay fairly close to my router, and even then there were occasional hiccups. Maybe my internet wasn’t good enough (500 Mbps).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and easy to use. Recommend good wifi other than that it’s awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote and nothing more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good at what it does. It allows you to play games on your PS5 when you’re not sitting in front of the TV next to your PS5. (Yes you NEED a PS5 also to use this). My biggest gripe, it does NOT support Bluetooth headphones. Hope you have an old RCA headphone or the new proprietary headphone / earbuds from Sony. Other than that, I haven’t noticed any meaningful lag, but I have been playing this in my house, so, make what you will of that. Oh, and I was unable to edit how the touch screen works, I have to tap it twice for it to operate the Touch Bar on the PS5 controller. I would have loved to change it to one touch, maybe I’m missing something. Final thoughts, if you’re a tech junky like me, I recommend getting it, otherwise, don’t. Wait for something that can play games natively and also support PS Remote, like the PS Vita that had its own games and it also let me remotely connect to the PS4 to play games when I was away from home.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my fiancé and it’s great only thing he doesn’t like is you can’t watch YouTube or shows on it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I wish it I could use it at the same time as the PlayStation without it interrupting the PlayStation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you've got good internet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, amazing image quality and little lag when connection is solid. Reccomend plugging PS5 directly into your router via ethernet for best connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent is you have consistent wifi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly if you have consistent wi-fi. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSANE GRAPHICS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE COMFORTABILITY OF THE REMOTE AND THE GRAPHICS ARE INSANE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for ps users. Quality Sony hardware and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Streaming is only so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has excellent ergonomics and haptics with the spotty nature of fluctuating wireless signals. For a device that costs 150-200 dollars less than an entire PS5, it really should be a 1080p HDR oled panel that is able to run PS5 games natively, but instead what we are getting is a decent remote streaming device that requires ownership(and power-on) from a network-connected PS5. Your mileage may vary, but in my 5 or so hours with the device, i had no disconnects, although i most certainly experienced audio crackle, streaming artifacts(at 60fps) and severe input lag in the 100’s of milliseconds. Remote play and cloud gaming simply isnt ready for prime time, but overall this device does what it has set out to do, and thats provide remote playability of PS5 games when a direct tv connection isn’t immediately available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not enough free games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Great for streaming games but they for two players and need more one player games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on this but it is awesome! All you need is Wifi & you can play any game that is downloaded on your PS5! Only downside, if i had to pick one is that you cannot bluetooth your headset & the speakers are not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product……………………… ………..,,,,,,,………………………………… !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console. I would jot label it completly as portable, since there are some requirements tou may need to play. You may need to do some adjustments to your router, nothing complicated. I got the portal on discuount. Even I love it, I dont belive its worth $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leave my PS5 hooked up to my livingroom TV and occasionally move it to my bedroom. I bought the Portal with mild expectations as I knew the latency might be an issue. Tbh, when playing Spiderman 2, i cant really tell there is a delay but when playing Call of Duty I notice it. My PS5 is hardwied and I am using a Ubiquity UniFi UAP-AC-PRO.

    I would recommend this to a friend