Customer Ratings & Reviews

Great for trips and long car rides (as long as you have a hotspot) Great battery life and comfortability

I love this thing. I think its priced great for the quality. I do have some connectivity issues occasionally, but I think I need to buy a WiFi extendor for my basement as the PS5 is pretty far from our router. All in all it has worked great.. I probably have more screen time on this thing than my actual PS5 that's hooked up on the big screen downstairs.. the portability and convenience makes it way easier for me to actually chill and play at the end of the night.

I wasn’t sure if I was going to like the Portal at first, when I realized that this device was just for remote play and not one for streaming games or the like. But I quickly found myself really enjoying using it. The screen is awesome and great quality and the controls work wonderfully. I’ve been playing my PS5 so much more thanks to the Portal. That being said, you really do need to make sure you have access to great wi-fi or it won’t work at all. So, no playing on hotel wi-fi or at the coffeeshop, unfortunately.

It’s a solid handheld that was lacking portability outside of your home. But with the recent update, which makes it able to play game natively without the need of being hooked to the PS5, it’s a solid option for those who want a handheld that can play all of your PlayStation library and is way more budget friendly compared to other handhelds on the market.

This is my own review as a normal consumer. From the moment this was announced, I had no interest in it. I already own a Ps Vita and love it, but I wanted to be able to play my PlayStation anywhere, anytime. I couldn’t get to stream it on my Vita so the portal begun to make more sense to me and my needs. After watching so many reviews, good and bad, I decided to pre order it but ended up cancelling it. They release it and more reviews came in, a good mix of it, everyone was worry about using cellular and how good would it be not being close enough of the console. I decided to still get one but it was too late, it was sold out everywhere and scalpers were re selling for $500 bucks so I waited it out using HotStock and managed to get one off BB, and my first impression was, “wow this feels good”, plus the screen is amazing. It feels like a portal PlayStation, especially with the dual sense triggers, and feedback. Connection wise was a bit weird at first but I managed to connect to my 5G internet, and made sure my PlayStation was connected to the same network, also tried LAN and works but it kept getting disconnected for some reason, possibly my Ethernet cable is bad but I decided to go back to WiFi and once I connected both to the same network, I haven’t had any issues. I also learn to unplug the hdmi off my monitor and made my experience so much better. I have also tried using my hotspot on my phone, it works just the same, it starts a little slower but it smooths up as it goes on. It also depends how fast of a hotspot you have and if your phone isn’t downloading anything. I stopped playing multiplayer games so I have no experience on it aside playing Cold War zombies which works great. I mainly play the show 23, and single players. I recommend this to anyone interested in playing their PlayStation anywhere, anyplace, AS LONG you have a decent connection. That’s my honest opinion. I wouldn’t give up on a scalper but if you’re truly desperate to get one, I still wouldn’t. Sony will bring more in stock, just gotta keep waiting it out. Scalpers already losing money, they’re dropping prices down to $250.

Was skeptical about buying the PlayStation portal because all the reviews I saw online , I decided to give it a try & it surprised me on how well it performs , The PlayStation Portal Works Really Well for online games! I recommend having a stable internet connection at home , to prevent any lagging and have a smooth gaming experience.

Great portable device! I take this with me so I have something to do in hotel rooms or dont want to occupy the TV. It works great once you get everything set up. There have been some amazing software upgrades since I purchased it, too. It just keeps getting better. The graphics are great, the screen is fantastic, and it's performs. It checks all the boxes.

This unit works so well. Screen is so clear. Holding it feels great. Connecting is no issue. Its been running perfect and is so much fun. Finally Sony Remote play is where it should be.

As long as there's wifi, the gaming never ends! My husband and I each have a Playstation console. It's nice being able to play in separate rooms or right next to each other. Who ever is on "baby duty" to rock our kiddo to sleep, it's easy to take the portal with. At work and have some down time? Portal. It's a decently large screen with great graphics. Honestly, I can't believe it's only $200.

I wasn't sure how much I would enjoy this device. I had some connection issues the first day on my old router. Upgraded to a mesh setup and its been flawless everywhere in my house. No noticeable lag at all. I mostly play single player games so if you play MP, YMMV. I mostly use this in bed before sleeping and when my wife is using the LGCX. It feels great to hold and the battery life is more than enough for my needs. Happy with my purchase.

I'm absolutely loving my PlayStation Portal!* I bought it on Best Buy, and it was definitely worth the amount The setup was a breeze, taking only about 5 minutes to get up and running. The remote play connection is surprisingly smooth, even on Wi-Fi. The 8-inch LCD screen is crisp and vibrant, making games look amazing.

This was even better than expected. So far, I’ve only used it at my mom’s house and her WiFi is extremely spotty. Even with this being the case, the portal has ran very smooth for an entire day with very few connection issues rising. I can’t wait to take it home and connect it to my fiber internet

Device is definitely fun for at home gaming. connects to ps5 through remote play, and allows PS Plus streaming games with strong Wifi. Haven’t taken it while traveling, but hopefully it does good with Wifi on the go! Brings back memories from PSP. Sony should definitely do a 4k version.

I bought this as a Christmas gift for my husband-- he absolutely loves it! During peak internet usage times, we do experience a little bit of lag with the interface, but the rest of the time it is a smooth experience! (The RGB was a nice, unexpected touch) I highly recommend this PSP!

Loving this portable PlayStation! Super easy to set up, plays great, and perfect for gaming anywhere. Exactly what I wanted.

The Sony PlayStation Portal is an amazing piece of tech with so many use cases. With average internet service, I’ve had zero issues. The screen is vibrant and bigger than you’re expecting. All of the Dual Sense features are here. The controls are responsive and precise. This is a high end product. Play your games on the go, on the couch, or in bed. If you’re hesitant, don’t be. It’s time to pull the trigger. You’ll be happy that you picked up the PlayStation Portal.

[Employee of bestbuy] I know there was a lot of skepticism about this product but I love it I have had minimal issues and it performs as intended actually it performs above what was intended highly recommend but I will say you should probably have your Internet ethernet cable at home which is probably contributing to the higher quality that I’m receiving 10 out of 10 highly recommend

Third Portal, bit of a buyer’s remorse with the previous two, but kept coming to it. This time seems it’ll stick and I can’t get enough. Beware though, PS5 wifi chips are not great especially the original models. So expect to deal with quite a bit of choppiness. But there are way to fix this and it’s not the Portal’s fault. Bonus plus if you’re a PS subscriber you get to stream games directly w/out needing to connect to the PS5 itself.

With the new 4.0 update, this device is a game changer for anyone interested in the PlayStation. Being able to cloud stream games, with my PS5 packed up for a move was heaven sent. No PS5 needed. You cannot download games natively to this device, but with the proper internet connection, playing on the Portal feels almost identical to playing natuve. The dualsense haptics and triggers feel better than any other controller I've ever used, but they should have made the thumbsticks bigger. The screen looks very good to say it is not OLED screen and the sound is decent, but no mind blowing. I would not recommend this device for people that have only marginal internet connection, that wants to play without internet connection, or wants to watch netflix or youtube, as Sony has locked this thing down to just their ecosystem. But for what it, it does an exceptional job with no other device quite like it.

Love my Playstation Portal. So glad i purchased it. I play it more than i do my PS5 because i can stream my games that i have on my PS5 and all the other games they offer for you to stream. I find myself up late playing while i should be sleep. Lol