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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.8 out of 5 stars with 45974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 45,974 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller design, sensitivity, colour and quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My personal FAVORITE controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing might seem expensive, but it's worth it! This is pure quality! The ergonomics are perfect, and the color scheme is beautiful! It might be just me, but you may notice a slight purple glint on this controller, which I LOVE!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I bought controllers from best buy sooner. Its a great controller. Works very well, everything is crisp and movement is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new color of this controller. It really stands out. My daughter always uses it first when she is playing Astro's Playroom. The functionality of the controller is very good. Plus, it doesnt have any stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Pink Controller is an absolute joy to use! Its vibrant pink color is eye-catching and adds a touch of personality to your gaming setup. The controller's smooth and comfortable design ensures a great gaming experience, allowing for precise control and seamless gameplay. With all the features of a standard PlayStation controller, such as the responsive buttons and analog sticks, the Pink Controller provides a delightful way to immerse yourself in your favorite games. Whether you're a casual gamer or a competitive player, the PlayStation Pink Controller is sure to bring a smile to your face. Get ready to add a pop of color and fun to your gaming sessions!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    100% recommended, enjoy the experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PS5 controller, smooth, effective, interactive and fun, I love the color, 100% recommended, enjoy the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition, the control works good. The delivery date was accurate to the date they said it was arriving

    I would recommend this to a friend
  • Pros mentioned:
    Color, Haptic feedback

    Rated 3 out of 5 stars

    Good color and triggers, left bumper lasted a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the controller's haptic feedback, however the controller's left bumper barely lasted a week and a half before it started getting stuck. I used it almost daily, primarily for PC gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 (Midnight blue)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller – midnight blue for the PlayStation 5 is a sleek controller that combines style and performance. Its blue color looks modern and stands out from the standard white controller. It features haptic feedback and adaptive triggers that make gameplay feel more immersive, while the ergonomic design keeps it comfortable during long gaming sessions. Overall, it’s a great-looking and reliable controller that enhances the PS5 gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback is super cool! You can feel different vibrations depending on what's happening in the game. The adaptive triggers can also change resistance, which adds another layer of realism. It's comfy to hold, and the built-in mic is handy for quick chats. Some people think the battery life could be better, and all those fancy features can take some getting used to. But overall, it's a big upgrade from the PS4 controller and makes gaming feel more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Haptic feedback

    Rated 4 out of 5 stars

    Hands DOWN best gaming controller experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crimson red is very stylish. I choose this color over the black because it doesn't stand out. It's a neutral color so, it was pretty much a typical color nothing too special. Im satisfied with the color of this control pad. This one will be tougher to find. I love it. Although, im highly disappointed in the price point. Retail is higher than the black and the standard base color white. Overall, the haptic feedback and dual sense is a gem. One of the secret weapons for next-generation state of the art gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    PlayStation 5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense wireless PlayStation 5 controller has been a fantastic addition to my gaming setup. Its ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without discomfort. I particularly love the haptic feedback, which adds a level of immersion I’ve never experienced before. It makes every action feel unique, whether I'm sprinting through a lush forest or navigating treacherous terrain. The adaptive triggers are another standout feature. They provide a tactile response that enhances gameplay, especially in racing or shooting games where the resistance varies based on in-game actions. This level of detail truly makes a difference in how I interact with the games. However, the battery life could be improved. I find myself recharging it more frequently than expected, which can be a bit inconvenient during longer play sessions. Despite this minor drawback, the overall experience with the DualSense controller has been overwhelmingly positive. It’s a game-changer that elevates the PlayStation 5 experience, and I highly recommend it to any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing PS5 Controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product over great controller absolutely loved the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experiences with this controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The silver color is so unique. For some reason the new controllers last longer than the previously made ones and I love it. Also there’s a trick to buying these controllers, always add en extra 20bucks on the warranty, that way if you are gamer who messes up your joystick from time to time, you can get the newer controllers for free. Thanks me later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive controller with great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a big step forward compared to previous PlayStation controllers. The haptic feedback feels very precise and adds a lot of immersion, especially in games that take advantage of it. Adaptive triggers are surprisingly effective and make actions like braking, shooting, or pulling objects feel more realistic. The controller feels solid and comfortable in hand, even during long gaming sessions. Battery life has been good for me, and charging is quick with USB-C. Button layout is familiar but improved, and the touchpad and built-in microphone are nice extras. I’ve used it mainly on PS5, and everything works flawlessly. Overall, it’s a high-quality controller that truly enhances the gaming experience and feels worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camouflage color. The controller work well. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in excellent condition, my husband and children loved it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 Dualsense

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation 5 DualSense controller is in fantastic condition and still performs like it’s brand new. The clean white design looks sleek and modern, while the build quality feels premium in your hands solid, comfortable, and responsive. Every button, trigger, and joystick works flawlessly, offering that signature immersive PS5 experience that makes gaming feel more realistic than ever. The adaptive triggers and haptic feedback still function perfectly, bringing every game to life with incredible precision and control. Even after years of use, this controller continues to deliver top-tier performance with no drift whatsoever a true testament to its durability and quality. Whether you’re diving into intense action games or relaxing with story driven adventures, it maintains smooth, accurate input and long lasting comfort. This isn’t just a used controller it's a well cared for, high performing piece of gaming gear that’s ready to keep up with every session.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Haptic feedback

    Rated 5 out of 5 stars

    The Best Wireless Controller for Serious Gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a serious gamer and I know what I like - a controller that has all the features I need to take my gaming experience to the next level. The wireless controller I've been using for the past few months has been a real game changer. It's comfortable to hold and has all the features I need for a smooth gaming experience. The buttons are responsive and the sticks are highly accurate. The added haptic feedback adds an extra layer of realism to everything I play. The battery life is also impressive, lasting for days of gaming. All in all, this wireless controller is a must-have for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Haptic feedback

    Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dual Sense PS5 controller is a great controller. The Nova Pink one really pops! If you also want it to pop more, purchase a white trim piece and replace the black one!

    I would recommend this to a friend
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