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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 43393 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43,393 reviews
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Good quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller design, sensitivity, colour and quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Purple is all i have to say

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color controller is perfect! I bought this for my hubby and he loves it. We love pop in our house and in our life. It keeps us alive and happier. The contoller also feels so soft and perfect for video games up to 10 hours a day!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love Best Buy and the products I purchase from

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Nice color and works like a champ Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller with a longer lasting battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality controller. Not trying to hype but I believe this controller has a higher capacity than the stardard white one (this outlasts the white one by a good amount). Could be newness (I've used the white one since launch). The color is not red than closer to wine red/dark pink. Doesn't bother me, and I enjoy the color contrast of the red/dark pink and the blue light the controller emits.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Beautiful as a blue sky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the starlight blue DualSense controller from Best Buy open box, so my experience may differ from yours. The controller arrived in its original box, which was a pleasant surprise. The box looked like it had been opened but the controller inside was wrapped snugly in it like new. Either someone cleaned it very nicely before drying it and rewrapping it or it never was touched at all. I synced it with my PS5 and it connected, played around with a few games to make sure the haptics, active triggers, face buttons, microphone, speaker and battery all worked. No stick drift yet but I haven’t had any with my other DualSense controllers yet either. Overall in my opinion the DualSense controller is the best overall game controller yet made by mankind. It’s got a solid, premium feeling weight that’s backed up by cushioned backing to the buttons and d pad, which is important when you’ve got a built in microphone. The microphone is fine for voice chat and the built in speaker is loud enough. The analog sticks are responsive and spaced generously apart so you don’t bang your thumbs together. The next generation haptics and revolutionary new active triggers move controller technology forward, something competitors should emulate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, but I highly recommend getting the warranty, that way you can replace it when you get the dreaded stick drift, which Sony refuses to do anything about because they like to cut corners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 DualSense Controller Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense controller is hands down one of the best gaming controllers I’ve ever used. From the moment I picked it up, it felt premium—sleek, comfortable, and perfectly balanced in my hands. What truly sets it apart are the adaptive triggers and haptic feedback. Pulling back on the triggers in shooters or feeling the resistance when accelerating in racing games adds an entirely new layer of immersion that no other controller delivers. The haptics aren’t just vibrations—they’re incredibly detailed, letting me feel everything from footsteps on different surfaces to the tension of drawing a bow. The built-in microphone and speaker are surprisingly clear, which is perfect for quick chats without a headset. The touchpad is responsive and actually adds functionality, not just flair. Plus, the battery life is solid for how much power this controller packs. Overall, the DualSense feels like a genuine leap forward in gaming. It doesn’t just control the game—it pulls you deeper into it. If you’re on PS5, this controller is an absolute must-have and honestly sets the standard for what a “next-gen” controller should be.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Pink Controller is an absolute joy to use! Its vibrant pink color is eye-catching and adds a touch of personality to your gaming setup. The controller's smooth and comfortable design ensures a great gaming experience, allowing for precise control and seamless gameplay. With all the features of a standard PlayStation controller, such as the responsive buttons and analog sticks, the Pink Controller provides a delightful way to immerse yourself in your favorite games. Whether you're a casual gamer or a competitive player, the PlayStation Pink Controller is sure to bring a smile to your face. Get ready to add a pop of color and fun to your gaming sessions!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and vibrant color. Delivered fast and on time. Works as expected!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new color of this controller. It really stands out. My daughter always uses it first when she is playing Astro's Playroom. The functionality of the controller is very good. Plus, it doesnt have any stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense wireless PlayStation 5 controller has been a fantastic addition to my gaming setup. Its ergonomic design fits comfortably in my hands, allowing for extended gaming sessions without discomfort. I particularly love the haptic feedback, which adds a level of immersion I’ve never experienced before. It makes every action feel unique, whether I'm sprinting through a lush forest or navigating treacherous terrain. The adaptive triggers are another standout feature. They provide a tactile response that enhances gameplay, especially in racing or shooting games where the resistance varies based on in-game actions. This level of detail truly makes a difference in how I interact with the games. However, the battery life could be improved. I find myself recharging it more frequently than expected, which can be a bit inconvenient during longer play sessions. Despite this minor drawback, the overall experience with the DualSense controller has been overwhelmingly positive. It’s a game-changer that elevates the PlayStation 5 experience, and I highly recommend it to any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is the best gaming console and experience I’ve ever had The speed, The graphics and the design of it are hands down the best. It runs Fc25 smoothly. No lag, Faster loading and the matches look 4k. Something that really stands out is the DualSense controller really brings games to life. For example, in uncharted: Legacy of Thieves you can feel every jump, every punch and every shot through the adaptive triggers, it makes you feel a part of the action. Even after hours of playing the PS5 stays quiet and cool. It is hands down the best gaming console in 2025.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, BEST CONTROLLER EVER, CUTEST COLOR EVER AND I LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Time to get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple is a really nice color. Not too lavender or dark. Had to replace controller because the original had a bad stick drift within a year. Got the warranty on this one—it’s pretty good price for 2 year coverage. Does not come with a new charging cable so only 4 stars. Wack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband kept complaining he needed a new controller. So I took a chance and bought this one for him. Let’s just say this purchase was well worth it. No more complaints of a jerky stick! And how it’s not fluid. Now he is back on top again! Best purchase I have made!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Love the color. Bought two to replace my original controllers that came with the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dualsense Camouflage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old PS5 dualsense controller but in a nice camouflage design.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Hands DOWN best gaming controller experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crimson red is very stylish. I choose this color over the black because it doesn't stand out. It's a neutral color so, it was pretty much a typical color nothing too special. Im satisfied with the color of this control pad. This one will be tougher to find. I love it. Although, im highly disappointed in the price point. Retail is higher than the black and the standard base color white. Overall, the haptic feedback and dual sense is a gem. One of the secret weapons for next-generation state of the art gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense controller is honestly one of the best controllers I’ve ever used. The ergonomic design feels comfortable even during long gaming sessions, and the buttons and sticks are responsive and smooth. The adaptive triggers and haptic feedback add a whole new level of immersion — you can literally feel different textures, tension, and actions depending on the game. It makes gameplay way more engaging and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color. Been using it for a bit no issues.

    I would recommend this to a friend
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