Customer Ratings & Reviews
- Model:
- WFG700N/W
- SKU:
- 10562717
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Better then airpod pros
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I swaped to android for ios for the first time in ten years and wow !!! For pc gaming and a aio soultion for earbuds this is it ! 2025 is the year to cut apple
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike,
Thank you for choosing Sony!
We're excited to hear about your switch to Android after ten years and how the WFG700N earbuds have enhanced your PC gaming and all-in-one audio needs. Your feedback is invaluable, and we’re delighted that the product exceeded your expectations. Enjoy your new gear!
Best regards,
-Fred
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A comfortable fit for your ears. The sound with noise canceling features rivals the N zone headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback on the WFG700N, Dee4K! We're delighted to hear that you find the fit comfortable and that the noise canceling features deliver an experience comparable to the N zone headset.
At Sony, we prioritize both comfort and performance. Achieving a secure, comfortable fit is essential—not just for long listening sessions, but also to maximize noise-canceling effectiveness. We recommend always wearing the headphones with the ear pads sitting snugly over your ears and the headband gently resting on your head for the best results. If you’d like, the Headphones Connect app can also assist with tips to optimize your fit and sound quality, ensuring a premium listening experience each time.
The WFG700N was designed with advanced noise cancellation technology so you can immerse yourself in your audio and enjoy crystal-clear sound quality wherever you are. We're thrilled you’re experiencing that—your satisfaction is our top priority.
Thank you again for choosing Sony and taking the time to let us know how the WFG700N is working for you!
Best regards,
Gus
Sony Social Media Team
Good earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for my PS5 the sound quality is good, and ear buds are comfortable also. My friends say my voice is clear when in a party. Not on the same tier as air pod pros and the price feels a little steep for what you get though. Overall satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, We're glad that you like the sound quality and comfortable to use. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
a bit finicky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i first unboxed these and tried them, they had alot of problems. but after i downloaded the software on pc, they worked perfect and fixed alot of the problems ppl were saying. one thing to note though is that the software wouldnt recognize the earbuds until i connected it using a usb a adapter. the software app would not recognize the buds if i connected it directly into usbc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonc, Thanks for sharing your experience with us. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We are sorry to hear that you've had concerns but we're glad that you we're able to address them. We appreciate your comment/feedback regarding the recognition of the earbuds while using USB connection. This can help us improve in the future. Thanks for choosing Sony! -Craig
Great buds!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because i got tired of always wearing a headset. These sound great and the surround sound works great on pc. I can say make sure you wear them properly. When i first put them in they made my ears hurt. I figured out how to put them in correctly and the fit great now!! The battery lasts the 12 hours they say they do. You can have long gaming sessions with these for sure. I cant recommend them enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBYGuy, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
Best gaming earbud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally find the best earbud for my steam deck. The 12 hours long battery life with a single charger is the best. The sound quality for game is amazing and it is also good for music with the right setting on EQ. Only downside is it can only connect through LE audio capable smartphone witch not suit with my iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ming, we're glad you are enjoying your new earbuds! We understand your concern regarding LE audio of this WFG700N. The INZONE Buds can be connected via USB-C dongle provided. For iPhone 15 and above, you can connect the INZONE Hubs to iPhone USB-C port through the dongle.
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
New Favorite Gaming Headset!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with these earbuds. The sound from them is more than adequate for gaming. I enjoy the convenience of the small USB-c dongle. I can easily move it between my PC, PS5, and Steam Deck. The programmable touch controls are a nice touch and are convenient. A lot of people seem to complain about the noise cancelling feature but so far I have found it to work great and is more than adequate for using in home while gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doulon, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these earbuds for gaming, was a shame these don’t have more reviews for PC just for ps5 and phone Bluetooth use. But these are perfect for PC gaming, they are very easy to use and the noise canceling is amazing. I also really love the in app audio adjustments which accommodate to any game. Personally I give these a 10/10 and would HIGHLY recommend to anyone, Very impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, Thanks for the 5-star rating! We're glad you are enjoying your gaming earbuds. We also appreciate your feedback regarding PC connectivity. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Solid earbuds with great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed! Sound quality is awesome and it works seamlessly with the Sony PS5. Excellent battery life and the built in mic is decent. Not great, but decent. Only small knock is the noise canceling could be better. Tough to distinguish when its actually ON or OFF, because either setting makes only a negligible difference. Still rate it 5 stars because of the sound and easy integration with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Inzone Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and amazing battery life! Must have for any ps5 gamer helps with noise cancellation and ambient sound has modes for both!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattC, we are delighted to hear you're enjoying the Sony - INZONE Buds! The active noise canceling, personalized spatial sounds and the 12 hours battery life helps you stay on top. We hope you continue enjoying the earbuds, thank you for choosing Sony! Best regards, -Dominick
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sounds super great and customer service help you get everything really fast
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdgarP,
Thank you for choosing Sony!
We're thrilled to hear that your WF-G700N earbuds are delivering exceptional sound quality! It's fantastic to know that the Best Buy team assisted you in getting them so quickly. We hope you continue to enjoy your new earbuds to the fullest!
Best regards,
-Fred
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using the older over the ear headset from Sony and needed an upgrade. I couldn't decide between these and the new pulse ear buds. I decided to give these a shot and wow, the quality of sound is amazing. The sound imaging when playing games is super clear. The battery life is really great as well. The longest game session I've played is about six hours and I still had plenty of battery left.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Tommy! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Best easy to use PS5 headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont wanna have a head dent and you want something fast connectivity and easy to use. I truly believe this knocks all the sweet walls. I recommend it. I use it for my ps5 and it works amazing! I had this for more than 2 years now and its still works as brand new!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dissatisfied, we're glad you like our product! Thanks for choosing Sony! -Carl
100x better than the ps5 specific version
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound AMAZING with the ps5. I would recommend these over the new PS5 Pulse explore. ONLY ISSUE with these is you have to have a PC that can attach a USB-C for the dongle to be able to asjust any of the settings for the PS5 like game/chat Mixer or the Equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zigwiglig, Thanks for the positive feedback. We're glad you like your new gaming earbuds. We also appreciate your feedback as if can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig
Sony Gaming ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony noise canceling ear buds are the best. They last hours and hours and make gaming better. Great for PC or PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, GrannyC,
Thanks for the review and the 5-stars rating! We are delighted to hear that the INZONE gaming earbuds have successfully met your needs! The INZONE Buds L1 processor ensures up to 12 hours of play, and a staggering 24 hours with the charging case. Dive into extended, uninterrupted gaming sessions, powered to outlast your competition.
Thank you for choosing Sony, have a nice day!
-DiegoV
Great Buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and the service was very satisfactory
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SashaM,
That's great to hear! We're delighted you're finding the INZONE Buds to be a great product and that your service experience was very satisfactory. Enjoy your gaming!
Thanks for choosing Sony.
-Eliab
Seem to be quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot mute from controller otherwise they are really good
I would recommend this to a friendGood but needs changes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, with the right eartips they are very comfortable. Not compatible with phones or devices that don’t have a usb C. For use with a ps5, they work well but the volume can be low. You are not able to change the settings for voice and other sounds from multiplayer games, which can make it difficult to hear other people if the game has pound sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
We’re glad you’re enjoying the sound quality and comfort with the right earbud tips! We hear you on the USB-C limitation, they’re primarily designed for use with PlayStation 5 and PC gaming. It can be connected to other Bluetooth devices that support LE Audio. It can also work with other systems using the supplied USB transceiver. If you're experiencing issues with game audio overpowering chat on your PS5, adjusting the audio balance in the console settings could be a helpful solution.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback!
Regards,
Jess
A must for PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like bulky headsets and couldn’t use my airpods with PS5 so chose these earbuds. Great sound and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HGGG,
Thank you for choosing Sony!
We're delighted to hear that you find them to have great sound and that they are comfortable for your use. It is gratifying to know that it has enhanced your experience and serves as an excellent alternative to earbuds!
Best regards,
-Fred
Sounds Good But Constant Disconnection On PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure for PS5 but even using the dongle on PC, there are always disconnection issues. Some days are fine, the next the left earbud specifically disconnects and reconnects over and over, and other days both disconnect. Often times one earbud is "low battery" even when it's been in its fully charged case.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielaG, we're really sorry to hear you're having trouble with your INZONE Buds. We definitely understand how disruptive constant disconnects and battery confusion can be.
Here are a few troubleshooting steps that often help resolve issues like this:
1) Use the INZONE Hub PC application to check and update your WF-G700N to the latest firmware. https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
2) Try different USB ports, preferably on the front of your PC and move the transceiver away from USB 3.0 devices, other USB cables and metal objects.
3) Initialize the earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If you've tried all these steps and the issue persists, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate your review of our Sony product and apologize for your experience.
Sincerely,
Estefany
