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Customer Ratings & Reviews

Your price for this item is $198.00
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 165 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 165 reviews
  • Rated 4 out of 5 stars

    One of the best earbuds for PS5 gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, immersive 3D audio for competitive gameplay. I unfortunately didn’t like the fit for an ear bud it just didn’t fit my ears even with the different sized ear pieces. I returned them for the Nova Pro Wireless from Steel Series and will be good for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrendonG,

      It brings us great satisfaction to hear you were impressed with the excellent sound quality and immersive 3D audio of the INZONE Buds for competitive gameplay.

      We're very sorry to hear that the fit was not comfortable for you, even with the different ear tip sizes. We understand that earbud comfort is highly personal, and a good fit is essential for an enjoyable gaming experience.

      We appreciate you giving our INZONE Buds a try and for your valuable 4-stars feedback. We hope you find great success with your new headset.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 4 out of 5 stars

    So good my ear hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent even in stereo only problem I have is keeping them in comfortably for long game sessions. For now will be using it dedicated for calls with decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterB!
      We are delighted to hear that you’re enjoying the sound quality of your INZONE Buds!
      We understand comfort can vary from person to person, and we truly appreciate your feedback as it helps us continue improving.

      They’re designed to deliver clear, powerful audio and a long-lasting battery that makes them great for calls or gaming sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    There just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many blue tooth headphones from gaming to just audio and music. These are pretty mid tier headphones. Not amazing by any means. Where they shine is ease of use. The controls are simple to learn. If you’re using them for ps5 it’s pretty seamless. Same with pc also. Which is why I have it 4 stars instead of 3. Being able to just pop in ear buds and play or watch is super underrated. Down side mic is horrible. Both my friends said it was down right garbage when I talk to them on my pc or ps5. Not to sure why, I did a sound test it didn’t sound as bad to me. But they said it sounded really bad. So you may wanna get external mic. Overall solid product. Do I think it’s worth full retail price no. So if you can find open box. Probably a better deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eighty8,

      Thank you for the purchase! We're glad to hear that you like the headphones. We're sorry to hear what happened with the microphone of your headphones. We recommend using the INZONE hub app so you can adjust the microphone volume. Check this link for reference.

      https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00279252

      Thank you for choosing Sony!
      -David Sony_US

  • Rated 5 out of 5 stars

    Wireless gaming earbuds that tick about all boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these with a PC for many months. Very satisfied. Noise cancelling + low latency + battery life + good sound quality. No issues with connection with dongle plugged in at desk level. Am able to connect them via BT LE to my Pixel phone, though it did not work fully until recently (not sure if it was a phone or earbuds issue). Sound quality isn't quite up to the level of premium wireless earbuds imo (assume it's due to connection constraints and not hardware), but still pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gaming earbuds that I’ve been searching for!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These inzone earbuds tick every box that I needed them to. The sound is good. Not quite as full as my Bose QuietComfort earbuds but still very good. The ANC is very good and works great. The mic is as good as it gets for earbuds. A boom mic is always going to sound better. The battery lasts a long time and even for 4+ hour play sessions it never goes dead. It connects to my PC and PS5 Pro with no issues. I took back the Arctis gamebuds and these are lightyears better (only downside is these do not have bluetooth which I don’t care about). If youre on the fence these really should be what you pick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TCOs,

      Thank you for your positive feedback on the WFG700N Inzone earbuds! We are delighted to know that they fulfill all your requirements, from exceptional sound quality and efficient Active Noise Cancelling to a remarkable microphone and extended battery life. It's wonderful to hear that they connect effortlessly to both your PC and PS5 Pro. We're thrilled that our product has made a positive difference for you!

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Izone by Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great item to pickup not as comfortable as the headphones but a better quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love these headphones lol at the moment mines got lost so you know I have to order some more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AngeloB!

      We are absolutely thrilled to hear how much you love your WF-G700N! It’s wonderful that they are your go-to audio choice—so much so that you immediately know you have to order a new pair after losing your originals! Your loyalty and strong endorsement mean the world to us.

      We're confident the new pair will deliver the same great sound and seamless experience you remember.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Pretty great quality and sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it 5/5 but occasionally the right earbud stops working, and youll have to fidget with the blutooth and charging case to reactivate it. Battery life is really good. Microphone and sound too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jake,
      Thank you so much for your feedback! We're thrilled to hear that you're enjoying the battery life, microphone and sound quality of your WF-G700N earbuds.
      However, we sincerely apologize for the inconvenience you've experienced with the right earbud occasionally stopping.

      To resolve this issue, please try the following troubleshooting steps:
      1. Reset the earbuds by following the instructions in this link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
      2. Use a dry cotton swab to gently clean the charging terminals on both the earbuds and inside the case to ensure a proper connection.

      If you continue to experience issues, please don’t hesitate to reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products!
      Best regards
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing all around ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting amazed by these as I use them across multiple devices and not just the PS5. Sound is better than expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheRabbit,

      Thank you for the 5-star review of the Sony - INZONE Buds. We're immensely pleased to hear you're so impressed with their performance, especially when moving beyond your PS5. We engineered the INZONE Buds for superior versatility, and it's great to hear you are experiencing high-quality acoustics across all your connected devices.

      Thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Nice earbuds, but confused with Sony's strategy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these earbuds after my PS5 Pulse headset started to show it's age. These are a terrific replacement. The sound is excellent and the 3D effects are incredible. The earbuds are comfortable to wear. They work for PC gaming as well as PS5. The noise cancelling, while not state of the art, is adequate. On the downside, the controls are cumbersome and remembering what every tap means is difficult. What I don't understand is Sony's strategy. They release these earbuds ,which I picked up on release day, thinking this was the next generation of earbuds for my PS5. Then 3 weeks later, they announce the Playstation Explore 3D earbuds and headset. These come out in early December and are marketed as "next generation". The new earbuds have playstation link built in so they will also work with the upcoming Playstation Portal handheld. These Izone earbuds would not. Why release something then out do it 3 weeks later? I have a Portal on order, so these go back and I'll wait on the Explore units. Too bad too. These were really nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjd1969, Thanks for sharing your shopping experience. While we're glad that you are impressed with the Inzone Gaming earbuds, we're sad to hear that you'd be returning them. Unfortunately, we can't answer your question regarding release dates of products however, we appreciate that you are tuned in to the upcoming Gaming headset. Again, we appreciate your support and thanks for shopping Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely good earbuds. The controls will take some getting used to but they are pretty customizable. I use them for work and gaming. The mic quality could be improved to be honesg, and that's going to be my only complaint, seeing as these are pretty expensive. But the offer great functionality and quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanR, Thank you for your feedback. We are glad to hear that you are happy with the overall performance of the Inzone Buds! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    In one buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are light in weight, fit is easy and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi caseysrodeo13,


      That's wonderful to hear! We designed the INZONE Buds for maximum comfort during long gaming sessions, so we're thrilled the lightweight and easy fit are working well for you.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my laptop and playstation 5 and the sound is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcellousL,

      It brings us great satisfaction to hear that you are enjoying the Sony INZONE Buds and that they are delivering an awesome sound experience across both your laptop and your PlayStation 5.

      Thank you for sharing your positive experience and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great earbuds for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for the Playstation earbuds. Came across these headphones. Battery life is great. And sound is great. Bass could be better. But highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello addisonclark,

      Thank you for choosing Sony!

      We're pleased to learn that you're enjoying the great battery life and sound of the WFG700N headphones. It's fantastic to hear that they've been a great find for you, even though you were initially looking for something else. We appreciate your feedback on the bass, and we'll be sure to pass your comments along to our product team. Thanks for the high recommendation!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Most versatile earbuds I have ever owned!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever owned. The battery life is superb. I use these for the gym and take them home and use them on my PC and PS5. Anyone saying that they are having a hard time with them sounding good on PC needs to know that you have to change the audio source in Windows to INZONE BUDS (GAME). They are also perfect to use with PSVR2. These buds are so versatile. You can program on what you want the tapping commands to do with INZONE app for PC. The dongle just makes them work on PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,

      You made the right choice! We're glad that you like the battery life, sound quality, and tap controls of the INZONE Buds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Not for apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but not compatible with apple, great audio and great fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Robin!

      We are so pleased to hear that you are enjoying the great audio quality and great fit of your WF-G700N earbuds.

      We sincerely apologize for the frustration you experienced with the compatibility and pairing process with your Apple devices. While our earbuds are designed to work across various platforms, we understand that achieving a seamless connection is crucial.

      We appreciate you bringing this to our attention, as user feedback helps us improve future integration efforts.

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Excellent gaming earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than any Bluetooth earbuds. Plus it's RF, so you get stereo audio with a functional mic when you're playing games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edios,

      Thank you for your review of the INZONE Buds. We're so glad to hear you're enjoying the benefits of the 2.4 GHz RF wireless connection. The low latency it provides is a key feature we designed to give gamers a competitive edge, and it's great to hear that you find the functional stereo audio and mic so much better for your gameplay.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Lawrence.KS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these online for stor pick up. They sent the order to Lawrence,KS. I live in NJ. It should have been Lawrence, NJ. Then told me it would be ready later. Go back the next day. They don’t have it at the store I went to. They call another store. They have it. Drive 20 miles out of my way to the other store. It’s not ready. Love the headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesM, We sincerely apologize for any inconvenience you've experienced with your purchase. We are delighted to hear that you appreciate every aspect of these gaming earbuds and are enjoying their impressive features and exceptional sound quality. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Perfect pair for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good pair of gaming buds to use hetween my ps5 and PC. So far these are checking all the boxes for me. Comfortable to wear and a decent fit out of the box. It also comes wirh different size earbuds for your your ear so make sure you find the right fit. Sound quality is pretty good ans noise cancellation quality reminds me of my pixel buds pro which were also good. Touch controls are handy and reliable on the buds themselves which you can change in the pc software. When it comes to mic quality, Ive been getting compliments from friends on the clarity of my voice so that was definitely nice . I would definitely recommend these earbuds to a friend compared to a over ear headset which for me are always uncomfortable to wear for long periods of time. With these I had no ear fatigue . Case quality feels kinda cheap but other than that I dont have any real downsides to these so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorgie, We appreciate your detailed review. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones, incredible response time and really puts you in the zone with its noise canceling capabilities. With a 12 hour battery life I’ve never seen it die. Only downside is that it is LE Bluetooth only, so if you have a phone that does not support LE audio, then you will be incapable of using its Bluetooth function. Recommended for gaming and isolation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter,

      Thanks for sharing your review and experience with the INZONE Buds. We're glad that you like the connectivity, noise canceling function, and battery life of the headphones. Your feedback about the Bluetooth function is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

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