Customer Ratings & Reviews

Hi Kage, we're glad your wife likes our gaming headset. We appreciate your feedback regarding the button placement and tactile feedback of your SONY unit. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing SONY! ~Earl

That's great to hear, CemK! We're thrilled to hear that you are impressed with the features of your new gaming headset. Enjoy and thanks for choosing Sony. -Craig

Hi ArvinV, Thank you for the awesome review! We're glad you like the overall sound quality, great battery life, and comfortable fit of your Sony Inzone H9. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Game freely—no wires, low delay, our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. And with Dual Sensor Noise Canceling Technology, it keeps out surrounding noise while Ambient Sound Mode keeps you aware of important sounds in your environment. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly and ensures you'll always be heard clearly. A microphone made for total control: fold down to talk, and flip up to mute. This headset is also Discord Certified. Rest assured your headset works well on the Discord voice, video and text communication service for seamless voice chat with friends while playing games online. Thanks for choosing Sony! -Sam

Hi SkylarS, Choosing this headset will definitely be worth it! It's wonderful to hear you are having an enjoyable gaming experience with your new INZONE H9. We're also delighted to know you appreciate the ease of setup, amazing features and great long-battery life of these headphones. Thank you for choosing Sony! -Jess Sony Social Support

Hi Mark, Awesome! We're thrilled to hear you're enjoying the INZONE H9 Wireless Noise Cancelling Gaming Headset. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The high-quality boom microphone, shaped so it can be brought closer to your mouth, ensures you’ll always be heard clearly. Because the microphone is bidirectional, your voice is picked up cleanly even during the most frenetic moments of a game. Thank you for giving the product a perfect rating! Jay

Hi BryanW, nice! We're glad you like the battery and sound quality of our product. Thanks for choosing Sony. ~Earl

Hi, JeremyC,

Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

Thanks for choosing Sony, have a great day!
-DiegoV

Hi JadeP,

Excellent! We're pleased you're finding the INZONE H9 headset to be a superb choice, offering comfort, quality sound, and intuitive controls, setting it apart from other options in its price range. Thanks for choosing Sony.
-Eliab

Hi RyanGervin, We're glad that the Inzone H9 fits perfectly! We appreciate your feedback and thank you for choosing Sony. Erin

Hi BrandonL,

Thanks for commenting. We are thrilled to know your satisfaction with the exceptional sound quality, very comfortable fit design, and industry-leading noise canceling feature of our INZONE H9. We greatly appreciate your input with the microphone of these headphones. The following Help Guide links may help improve your overall experience with the microphone:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670443.html
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670441.html?search=microphone

The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Should you need more information/assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for your purchase and for choosing Sony!

- Romeo

Hi, NicholasK,

Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

Thanks for choosing Sony, have a great day!
-DiegoV

Hi natis,

We appreciate the 5-star rating and we're glad you're happy with the sound quality and comfortability of the headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony!

Regards,
David

Hi Scott, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl

Hi JoshS, we're glad you are enjoying our product. We appreciate your feedback on the features of your Sony unit. The WHG900N does not currently have a feature to announce the battery level like some of the flagship Sony headphones. However, you can follow this link to check the remaining battery:

chargehttps://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670402.html?search=battery

If the effect of noise canceling is not sufficient, you can follow this link:

https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670449.html?search=noise%20canceling

Unfortunately, the WHG900N lacks a travel case, which is inconvenient given its price. It's good to know you got it on sale to help balance that out.

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for choosing Sony. ~Earl

Hi WarChild, we're glad you are happy with your new headphones! Thanks for choosing Sony. ~Earl

Hi Slyden87, We are glad that you like the quality of your Sony noise canceling gaming headset. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent

Hi ShaneT,

Amazing! We are extremely pleased to know your satisfaction with the very comfortable fit design, exceptional sound, long-lasting battery life, and superb performance of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hi gerbils, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. When you play games on your computer or PS5™ with the headset’s Bluetooth mode turned on, the available operating time is reduced. When you are not using a Bluetooth device such as a smartphone, press and hold the (Bluetooth) button for about 2 seconds to turn off the Bluetooth mode. If the headset is not used for a long time, the rechargeable battery usage hours may be reduced. However, the battery life will improve after charging and discharging several times. If you store the headset for a long time, charge the battery once every 6 months to avoid over-discharge. It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer. If the usage hours of the built-in rechargeable battery decrease significantly, the battery should be replaced. Consult your nearest Sony dealer.

In any case that you need our assistance, please chat with us from Sony’s e-support webpage. Thank you for choosing Sony! Jay

Hi FredB,

We're excited to hear that your Sony headphones have made gaming so much fun and engaging for you. Thank you for the fantastic 4-star rating—the surround sound truly creates a more immersive experience, helping every game come alive.

Thank you for choosing Sony. We hope you have a wonderful day!
DiegoV.

Hi Erica, We're sorry to hear about your issue. We apologize for the inconvenience.The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage.

A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion spreads weight evenly across your head for long-term wearing comfort. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony! Jay