Customer Ratings & Reviews

Hi FredB,

We're excited to hear that your Sony headphones have made gaming so much fun and engaging for you. Thank you for the fantastic 4-star rating—the surround sound truly creates a more immersive experience, helping every game come alive.

Thank you for choosing Sony. We hope you have a wonderful day!
DiegoV.

Hi Kiko569,

Amazing! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, long-lasting battery life, and superb connectivity of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hello Arnold, We are glad you now have a great gaming headphones and perfect for competitive gaming. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent

Hi JustinO,

Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate the positive feedback and thank you for choosing Sony!

-David

Hi VoltImperium,
Thank you for sharing your great experience with us! We're delighted to hear your enjoyable gaming experience using your INZONE H9 headphones. Nice to know you like the clear sound, comfortable fit, and long battery life of the unit. This is definitely a great pair for PS5 and PC. We've designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! - Kris

Hi RoneyD, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new Inzone H9! Thank you so much for the 5-star rating and for choosing Sony! -Carl

Hi FullMetalAlchemist,

Thank you for the review and we're glad to hear that you like the sound quality and noise canceling of the headphones. We're sorry to hear what happened with your headphones. Your feedback is greatky appreciated. This is a difficult question to answer because everyone treats their headphones differently and the longevity of the earpads will depend on how the individual cares for them. For us to better assist you, please email us at [email protected] with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

-David

Thank you for sharing your feedback on the WH-G900N, TiffanyG. We appreciate your honest review highlighting both the positive and constructive aspects of your experience.

- We’re glad to hear you find the headphones comfortable and that you are satisfied with the sound quality.

- Regarding noise cancelation, the effectiveness can sometimes depend on factors like fit and wearing style. To help maximize the noise cancelation performance, we recommend ensuring the headphones are worn correctly and fit snugly around your ears. Proper fit helps create a tight seal, which is crucial for optimal noise cancelation and sound quality. If using earbuds or ear tips, trying different sizes can also make a significant difference in effectiveness and comfort. Sony’s Headphones Connect app can assist in testing the fit and air-tightness, which directly influences how well noise cancellation works.

Thank you again for your feedback and for choosing us—it helps us continue to improve our products and support!

Best regards,
Gus
Sony Social Media Team

Hi Chimera, Excellent choice! We are so glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for your recommendation and for choosing Sony! -Carl

Hi lacid101,

We are delighted that you are enjoying the amazing performance of the INZONE H9 Headset, especially for gaming. We engineered the INZONE series to bring Sony's renowned audio quality and comfort to the gaming space, and we are glad that connection resonates with you.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Mark, we're glad you like the comfort and microphone of our gaming headset. We're sorry to hear that you have an issue with the sound quality of your Sony unit. Please isolate the issue by following this link:

https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670443.html?search=sound

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl

Hi GabrielaM, We are glad that you love your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent

Hi JasonP,

That's great! We're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

-David

Hi Javier,
Thank you for sharing your amazing experience with your INZONE H9 gaming headset. We're delighted to hear you love the quality, battery life, and features of the unit. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for the recommendation and for choosing Sony! - Kris

Hi Phillip, we're glad you are enjoying the sound quality and comfort of our product! The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thank you for choosing Sony! ~Earl

Hi Devon12, Thanks for the detailed review/feedback. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks and regards, -Craig

Thank you for sharing this phenomenal and detailed review, Jeffafa!

We are absolutely thrilled to hear that the WH-G900N INZONE H9 headset has earned the title of one of the best headphones you have ever used for both music and gaming.

It’s especially rewarding to know that you find the 360 Spatial Sound for both PC and PlayStation to be incredibly effective. We designed this headset with those immersive gaming and listening experiences in mind, so your feedback is a wonderful validation of that effort. We are also glad to hear you find the headset to be really comfortable!

We also genuinely appreciate the valuable warning about the headband cushion over time. Your proactive solution of purchasing an aftermarket cushion highlights your passion for the product, and we will certainly be passing this specific, long-term durability feedback to our design and quality assurance teams for future improvements.

Thank you again for choosing Sony to be a part of your gaming and music setup!

Best regards,
Gus, Sony Social Media Team

Hi Tiny3k,

Thanks for commenting! We are very happy to hear your satisfaction with the exceptional noise canceling function, amazing sound & microphone quality, and superb performance of your INZONE H9 Wireless Noise Canceling Gaming Headset. We greatly appreciate your feedback with the design of the boom microphone. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Thank you so much for your purchase and for choosing Sony!

- Romeo

Hi EricRyanRivers,

Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!

-David