Customer Ratings & Reviews

Posted 4 months ago

Hi CHARLESC,

We are sorry to hear that the fit and security of the LinkBuds Fit didn't meet your expectations, especially since you enjoyed the sound and call quality. We recommend trying all the included sizes of Air Fitting Supporters and earbud tips to find the most secure seal, as a proper fit is essential for both comfort and noise cancellation. If the issue remains unresolved, please contact our support team so we can assist you further. https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 10 months ago

Hi Jose,

Excellent to hear the LinkBuds Fit are perfect for the gym with outstanding quality and exceptional sound! We're glad you're enjoying them. Thanks for choosing Sony.
-Eliab

Posted 8 months ago

Hi LinkBuds,

We're so glad to hear that your upgrade to the Sony WFLS910N earbuds has been a rewarding experience! Thank you for the wonderful 5-star rating and for sharing how much you appreciate the improved sound quality and comfortable fit.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Posted 3 months ago

Hi PaulaV!
Thanks so much for the awesome review!
It brings us great satisfaction to hear that your LinkBuds Fit are standing out as the best earphones you own! We’re so glad the noise cancellation is giving you that perfect escape into your music, and it’s great to know they’re hitting a high bar compared to other models you've tried.

Thanks for choosing Sony and for recommending us to your friends and family!
Warm regards,
Estefany

Posted 8 months ago

Hello dasvyc,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the sound quality and battery life of the WFLS910N. We also value your feedback on user-friendliness and will take it into account to continue improving our products. Thank you for sharing your experience!

Best regards,
-Fred

Posted 1 year ago

Hi Felix, Thank you for your wonderful 5-star review of the Sony LinkBuds Fit! We’re delighted to hear that you’re enjoying the exceptional sound quality and comfortable fit. It’s great to know that you find them lightweight and easy to wear. Your recommendation truly means a lot to us. Enjoy your LinkBuds Fit, and thank you for choosing Sony! - Romeo

Posted 8 months ago

Hi Kenw,

Thank you so much for the fantastic 5-star review! We're absolutely thrilled to hear that the Sony LinkBuds are the Best earbuds you've ever owned.

It's wonderful that they have become an essential part of your daily life. We put a lot of focus on creating a product that not only sounds great but also provides a comfortable and secure fit, so it's excellent to know you're experiencing that firsthand.

Your recommendation means a lot to us. Thanks again for being a Sony customer!

Regards,
Dominick

Posted 8 months ago

Hi Jake,

We're delighted to hear you're very pleased with your Sony LinkBuds S! It's fantastic that you're enjoying the great sound and comfortable feel. We appreciate you taking the time to share your feedback!

Thanks for choosing Sony!

Best regards,
Dominick

Posted 10 months ago

Hi JesusV,

Thanks for your detailed review. We're very happy to hear that you find the LinkBuds Fit comfortable and that they've become a favorite for your daily listening.

We are truly sorry to hear about the frustrating moments with connectivity and the occasional audio drop-outs. This is not the seamless experience we aim to provide, and we understand how disruptive this can be.

We would like to help you resolve this. Sometimes, these issues can be caused by wireless interference or outdated firmware. Please ensure your earbuds are running the latest firmware using the Sony | Sound Connect app. You can also try a simple power reset by placing them back in the charging case for a moment, or try resetting the Bluetooth connection on your device.

If the issue persists, please contact our customer support team. We'd be happy to provide more personalized troubleshooting to ensure you get the top-notch audio companion you were hoping for. Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Posted 6 days ago

Hi WILL,

It is great to hear that the LinkBuds Fit are living up to their name and staying securely in place during your workouts. We designed them to provide a reliable, comfortable fit no matter how much you move, so knowing they outperform your previous earbuds is fantastic. It is also wonderful that you are experiencing such clear phone calls and top-notch noise cancellation.

Thank you for making Sony a part of your daily active lifestyle.

Best regards,
Dominick

Posted 1 year ago

Hi STEEEEEVE,
Thank you for your feedback! We're thrilled to hear that you found the noise cancelling feature of the WF-LS910N to be effective. It's great to know that the medium tips provided a comfortable fit and secure hold for you. We're also glad you enjoyed the enhanced sound quality with the app-enabled equalizers.

Thank you for choosing Sony!
Best regards,
- Stephanie

Posted 7 months ago

Hi Chigga901,

It's a true pleasure to hear that you love your Sony LinkBuds Fit! It’s fantastic to know how much you appreciate the seamless smart features, like the time notifications that help you stay connected without needing to look at your phone.

We also genuinely appreciate the feedback on the fit. It’s smart that you found the foam ear tips on Amazon as a great way to customize the fit for maximum security and comfort—it sounds like they’re locked in for you now!

Thank you for your 5-star review and for choosing Sony!

Best regards,
Dominick

Posted 1 year ago

Hello RHLOW,

Thank you for your feedback on the WFLS910N earbuds! We're delighted to hear that you find them fantastic and comfortable, and that you appreciate the transparency mode. We also understand your concerns regarding the noise cancellation and the Sony app’s organization. Your insights are invaluable to us, and we will take them into consideration as we work on improvements. Thank you for choosing Sony.

Best regards,
-Fred

Posted 7 months ago

Hi RudyP,

We are sorry to hear about your experience with the Active Noise Cancellation (ANC) and battery life on your LinkBuds Fit. It is great that the sound quality is decent and the fit is good, but we understand your frustration when the performance falls short during a workout.

For the battery draining quickly with ANC on, first, please ensure your earbuds have the latest firmware update via the Sony | Headphones Connect app, as updates often include battery and ANC performance improvements. If the issue continues, battery life degradation, especially on one side, can sometimes indicate a hardware concern, and since you are experiencing a significant drop, we recommend reaching out to our official product support team for further troubleshooting: https://us.esupport.sony.com/support/s/support-contact?language=en_US

Thanks for choosing Sony.

Best regards,
Eliab

Posted 1 year ago

Hi JamaalD, Thank you for the fantastic review! We're glad to hear that you enjoy their premium sound quality and various features. It's great to know that they fit well and meet your expectations during workouts. Your recommendation is highly appreciated! Thanks for choosing Sony! -Sam

Posted 8 months ago

Thank you for the fantastic review, Terence!

We are absolutely thrilled to hear that you love your WF-LS910N LinkBuds Fit! Your feedback hits on two key areas we focused on with this design: great noise canceling and a secure, comfortable fit—especially during demanding activities.

It’s incredibly rewarding to know that the Air Fitting Supporters are keeping your earbuds securely in place even while you are out on trail runs. That perfect balance of all-day comfort and stability is what the LinkBuds Fit are designed to deliver.

Thank you again for choosing Sony to power your adventures!

Best regards, Gus, Sony Social Media Team