Customer Ratings & Reviews
- Model:
- WFLS900N/V
- SKU:
- 6562135
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent pair of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of headphones. Ty hey have permanently replaced my Samsung buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hell Bands, We are glad you now have an excellent pair of headphones. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Bass
Great lowkey headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out of ears easily:(, other than that bass, treble are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylanruiz, Thank you for the feedback on your experience with your Sony Linkbuds S. While we're glad you like the excellent treble and bass quality of these earbuds, we regret to hear that you're having an issue with the fit. We understand that finding the perfect fit can vary from person to person. We recommend trying different ear tip sizes and experimenting with the positioning to achieve a snug fit.
The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, good sound quality i like to use them when i workout and at work. The only complaint i have is the case is super slippery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Totaltechfan08,
Awesome! We're delighted to hear your satisfaction with the outstanding sound quality of your Sony LinkBuds S. Nice to know you are enjoying it while working out and at work. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony! - Kris
Good quality and value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, lightweight, noise cancelling pretty good, not the best battery life. Does last longer if no noise cancelling. Had the AirPods Pro first gen before these, prefer these by a lot. Occasionally it will disconnect when choosing to prioritize sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisJ,
Thank you for your review! We're glad to hear that you enjoy the small size, lightweight design, and sound quality of your Sony LinkBuds S. We also appreciate your feedback on the battery life and occasional disconnection issues when prioritizing sound quality.
If the disconnection issue persists, you may want to check if the firmware is up to date for optimal performance. We’re happy to assist if you need any further support!
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience:
Thank you for choosing Sony, and enjoy your listening experience! -Maria
Just meh….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not great. Left earbud stops working periodically and Noise Cancelling is just ok. I had the XM4 ear buds, they were awesome but were unable to charge after 20 months. I was refunded 100% of my money by Sony via check, so I bought XM5 earbuds. Washed them… So Finally went for cheaper earbuds. Bad decision. The XM4 and XM5 never had connectivity issues like these do. The sound never stopped working like these do. These are a better size for me than the Flagship XM’s. Other than that I think they’re meh… pay the extra 100 and get the XM’s if you are definitely buying Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny, thank you for taking the time to write us your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. For optimum performance, please ensure the software is updated to version 4.1.0. We also recommend checking some troubleshooting steps from the Help Guide below:
https://helpguide.sony.net/mdr/linkbudss/v1/en/index.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound though not fitted in my ears with the different accessories so i returned for an exchange and i am satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOOyekanmi, We're glad that you like the sound quality. We're also happy to hear that you're satisfied with the replacement. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Very Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with these true wireless earbuds. They sound great, and the touch controls are extremely convenient and useful. The only issue I have with these is that, at times, they have pauses in audio. I'm not sure if it is a connection issue or what, but it is a bit annoying. Other than that, these are great earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Morgan,
Awesome! We are extremely pleased to hear that you are very impressed with the amazing sound quality, user-friendly touch sensor controls, and superb performance of the LinkBuds S. We are sorry if you are experiencing an audio issue. This is certainly not the news we'd like to hear. Let's try isolate and fix the problem by performing troubleshooting using these articles:
Sound skips when using the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106
There is no sound, or sound is only heard from one side of the earbud headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278101
I hope this helps.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Should you more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
10/10 buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best pair of headphones I decided to invest in. Stylish + fantastic sound. I would highly recommend these for absolutely ANYONE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreaB,
Good decision! We are truly delighted that you chose our Sony LinkBuds S and how much you love the style and fantastic audio quality of it. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for your recommendation and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from Airpod pros and I'm never going back. Battery life and sound quality are AMAZING. Live the app and all the different settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cardmom2015,
Great! You made the right choice! We are happy you switched to our Sony - LinkBuds S True Wireless Noise Canceling Earbuds and we're glad that you are loving the sound quality and long battery life of your new Sony WFLS900N. You can take advantage of the Sony | Headphone Connect to set your earbuds to your desired settings. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco
Tests and long life of the hearing aids. It didn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't last more than 3 months and sometimes they disconnect from Bluetooth or sometimes the battery only lasts 1 or 2 hours and it discharges.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoseluisN,
We're sorry to hear about the issues with your linkbuds. That's definitely not the experience we wanted you to have. We're here to help.
To address both conditions, the linkbuds disconnecting and the battery issue, restart them by following the instructions in the link below:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
Perform factory reset as instructed in the link below:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Additionally, make sure they are up to the latets version: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
We hope it helps. Thanks for considering Sony products.
-Eliab
- Pros mentioned:Sound quality
Very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds very good, has majestic noise cancellation, and has a brilliant base and very clear ambient mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yesnt, Awesome! We are glad to hear that you are happy with your new LinkBuds S! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality sound other than bose i just have to get use to the fit so i guess i will have both
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarolH,
Nice! Thank you for your purchase and we're glad that you like the sound quality of our LinkBuds S headphone. Thank you for choosing Sony! - Marco
Love them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love listening to music with these. I go to the gym and listen to music and still sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian, thanks so much for the great review! We're immensely pleased to hear you're enjoying your music with the Sony LinkBuds S—especially during your gym sessions! Their secure fit and rich sound make them a great workout companion. Keep the music going, and thanks for choosing Sony! Best regards, -Dominick
Great Noise Cancelling Ear Buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these ear buds before taking a long flight across the U.S.A. Not only did they sound great and fit comfortably, the noise cancelling feature was excellent and made the long flight much more enjoyable. The charge lasted about four hours and twenty minutes after they were fully charged at the beginning of the flight. The case they store in also has the ability to store extra charging power. Plug them in the case and they will recharge without being connected to a power source. I would recommend these highly over a more expensive model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGWasher, We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear . They adapt to your ears good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RochelleM,
Thank you for choosing Sony!
It makes us really happy to hear that you are enjoying your WFLS900N earbuds! We're so pleased that you find the sound to be very clear and that they adapt well to your ears for a comfortable fit. Thank you for the positive review!
Best regards,
-Fred
- Pros mentioned:Sound quality
Music cuts out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the noise canceling aspect of these, but the music cuts out frequently. That’s literally my biggest complaint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Darci, We regret to hear you are having an issue with your Sony LinkBuds. Please make sure to update the firmware of your headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads. The software updates improve the general performance of the unit and include key features, applications, and bug fixes. Restart the connected device such as a smartphone or a computer you use, and pair the headset and the device again. Set the headset to “Priority on stable connection”. Bluetooth communications may be disabled, or noise or audio dropout may occur when there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device and in places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc. Make sure the headphones and the charging case have enough charge. Set the headset into the charging case and close the lid of the charging case. You may be able to resolve some issues by setting the headset into the charging case. Despite your concern, it's good to know that you like the noise canceling feature of your LinkBuds S.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Sound quality
Solid pair of earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a new android used i started looking for a pair of earbuds that werent airpods. These are really great. Amazing noise cancellation and pass through, good sound and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad,
Fantastic! We are happy to hear you are enjoying the incredible sound quality and superb performance of your new LinkBuds S. We also appreciate your good feedback with the amazing features like the industry-leading noise canceling, Ambient Sound Mode, and long-lasting battery life of these headphones.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked pretty well but they broke after a couple months of use. One earphone just stopped working completely, and the charging box had issues keeping juice. I wouldn’t recommend or purchase this product again
No, I would not recommend this to a friendSony Link Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and great noise cancellation it’s just that the microphone on it is really bad from what others have told me but everything is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MalekA,
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the mic function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
It is recommended to wear both earbuds properly when on a call. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. You can also check your source device or the app that you are using for mic sensitivity and adjustments.
Additional troubleshooting steps are also available on this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537653.html
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Earbuds loose battery power
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always owned Samsung Galaxy phones, and have always used Samsung earbuds for almost 8 years. I typically get a newer model galaxy earbud earbuds when I upgrade my phone every 3 to 4 years. Last year July 2023, when I was due to get a new earbud, I decided to try a different brand, and after much research, decided to go with Sony. Based on recommendations I chose the Sony LinkBud S. Sadly, I came to regret that decision very quickly. The Linkbuds started giving issues by Sept 2023, just 3 months after purchasing them. The bluetooth connectivity kept dropping, meaning I would be on a call and while not even moving at all, they would suddenly loose connectivity and the call would be through only my phone. I did updates via the app on my phone, and tried several other troubleshooting methods, but the issue continued. I ignored and continued using them. Last month (June), just when the headsets were under one year old, the battery power on each earpiece started going out within 30 mins of intermittent use. They could be 100% charged, but would go out after three or four 5 min calls. I don't even use them for music or any heavy streaming. Just only phone calls! This is a little bit frustrating to me. My galaxy earbuds never really lost battery holding power, and I used every one that I owned for at least 3 years before changing them. I have observed them for a month now (since June) and the problem persists. I expected a lot more from a Sony product, and I am totally dissatisfied with these earbuds.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TundeB, We are sorry for the issue that you're having with your Sony LinkBuds S Headphones, this is definitely not the experience we want you to have! Please make sure that your Sony LinkBuds S software is updated to the latest version released on 04-02-2024, as it can improve the overall performance of the headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796.
You can also follow the guide provided on the link below to help troubleshoot and resolve this battery issue by initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl