Customer Ratings & Reviews
- Model:
- WFLS900N/V
- SKU:
- 6562135
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is sub-par. Work well enough as general headphones but not worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShadI, Thank you for the feedback on your experience with your LinkBuds S. We're sorry to hear that the noise cancellation of this unit did not live up to your expectations. If the effect of noise canceling is not sufficient, please follow the troubleshooting steps on the link below to resolve the issue:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good buy for money however it can be improved a lot interms of desgin and build quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Susanth,
Thank you for the review and we're glad to hear that you like the price point of the headphones. Your feedback regarding the design and build quality is greatly appreciated. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!
-David
Not meant for using just 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit great, sound great but you can’t personalize the controls. Of you only have the left one in you can’t play/pause podcasts/music.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Jason.
While we are thrilled that you are satisfied with the comfortable fit design and exceptional sound quality of our LinkBuds S, we are sorry if you are having an issue when using only the left unit. In the factory settings, the music playback function is assigned to the right unit. When only the left unit is worn in your ear, you will need to operate the connected device to play music. There's good news, however! You can change the function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect” app. For example, the music playback function that is assigned to the touch sensor of the right unit in the factory settings can be changed to the touch sensor of the left unit. You can also change the settings that do not assign the music playback function, noise canceling function, Ambient Sound Mode and playback volume adjustment function, etc. For more details, please refer to the following links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539058.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
If there's anything we can do to help or you may need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Hope this helps you, and thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app could be better but a good competition to AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the perfect star review, Angel! We are so happy that you are satisfied with the superb performance of your new LinkBuds S. We truly appreciate your feedback with the Sony | Headphones Connect app.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thanks again for the 5-star rating and for choosing Sony!
- Romeo
Over all good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good. xm4 little better lets you know when Noise canceling turns on the spare only beeps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClatonF,
Thanks for commenting. We are thrilled to know that you satisfied with the overall performance of our LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
If there's something we can do to help or you may need an information/technical assistance with our product in the future, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are the worst , although they have so much technology packed into them they are difficult to use . It has so many settings that you can toggle which you will spend 90% of the time doing since it adjust to your surroundings and its constantly changing your settings if you sit if you stand up and your talking to someone or singing it will cut off the music because it thinks your talking to someone, since it has a feature that says stop to talk. The worst part !!!!! About these earbuds is that they can’t be USED INDIVIDUALLY THEY MUST BOTH BE IN YOUR EAR TO WORK , they don’t connect if you take one off it won’t pair up. So say you have the main earbud that controls the link to the other one and you use up the battery for the earbud that has the connection you can’t use the other earbud that has a full battery because the other only knows your using it because of the main earbud, only one earbud has the Bluetooth antenna. And fyi don’t get them in the khaki color they look like hearing aids lol.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoseA,
We are really sorry if the features like the Adaptive Sound Control, Speak-to-Chat, and using only one unit of our LinkBuds S did not meet your expectations. We greatly appreciate your feedback with the color design of the headphones. For your issues, please allow us to help you and turn this into a better experience.
Regarding Adaptive Sound Control, this feature is designed to automatically adjust the sound settings based on your environment to provide the best audio experience. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. You can turn off this feature from the Sony | Headphones Connect app.
As for the Speak-to-Chat function, the Speak-to-Chat mode activates when the headset detects the speech of the person wearing the headset, but in rare cases it may activate in response to vibrations caused by devices such as electric toothbrushes, electric massagers, and electric shavers, or by activities such as brushing your teeth, coughing, or humming. In cases where the Speak-to-Chat mode frequently activates by accident, set Speak-to-Chat to “L Sensitivity”.
ref: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541567.html?search=speak%20to%20chat
For the ability to use only one earbud at a time, if you are trying to use the left unit of the headphones, as part of normal operation, you cannot use only the left unit of the headset when Service Link is turned on from the “Sony | Headphones Connect” app. However, you can use only the right unit of the headphones. And depending on the assignment of the touch sensors and/or the Voice Assistant setting, you may not be able to use only one unit of the headset. To solve this problem, please follow the troubleshooting steps on these articles:
Using only one unit of the headset - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html?search=using%20one%20headphone
There is no sound or the earbud doesn't work when using one earbud by itself - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229345
Lastly, as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your unit to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Right side died in less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They started out great but two months in the right side died. It sounds like the ocean and then some times popping noises and random screeching sounds come through. I can't take it anymore so hopefully sony will warranty it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CTB54, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the audio of your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds keep falling out of my ears if l bend over and pick up something.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RonA,
Thank you for sharing your experience with our Sony - LinkBuds S True Wireless Noise Canceling Earbuds. The Linkbuds comes with different earbud tips to match the size of your ears. If you feel like the right size might fall off, twist the headset unit to slide the earbud tip deep into your ear canal. This will help and keep the earbuds on your ear. The size of the left and right earbud tips may be different. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Hope this helps and thank you for choosing Sony. - Marco
Pedro Reyes, Sony LinkBuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair i purchased , the first pair lost power and would not take a charge. Now i'm having similar issue with this pair. it has only been a year and a few months since i bought this product and after charging for while it only last 45 minutes. I fear its heading the same path. These earphones were very expensive and its my second pair. This is very dissatifying i have sent this letter to SDony as well. As a major consumer company you be able to stand for what you sell , products shoul not break that short term of time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PedroR,
Thank you for your time writing this review. We're sorry to hear the issues that you are having with your 1st and 2nd pair of Linkbuds S. This is definitely not the news nor experience we want you to have with our products. We'd like to help and do the best possible for you.
Usage hours may vary depending on the settings for the headset functions and usage conditions. For more information about the available operating time of this unit, please refer to this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Please try some solutions on this link below to troubleshoot no power, battery issues or if the headphones won't charge :
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00204483
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best with very limited noise cancellation
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChulheeY, Thank you for the feedback on your experience with your WFLS900N. The new Sony Linkbuds S noise-cancelling earbuds are designed to block unwanted ambient sounds using active noise canceling technology and is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
And if the effect of noise canceling is not sufficient, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Sam
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.left earphone doesnt work, but other than that they work fine
I would recommend this to a friendLooks good sounds good but not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and they just stopped charging not even a month in. I returned them and exchanged for another pair of the same and it looks like I’m having the same problem again with the charging. Will end up returning and not trying these again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UnhappyCamper,
Thank you for reaching out to us. While we are glad you like the stylish design and great sound quality of your Sony LinkBuds S, we're sorry to hear the trouble that you are experiencing with the original and exchanged unit. This is definitely not the experience we want you to have with our product. Allow us to help troubleshoot the problem and turn this to a better experience.
Follow these steps to troubleshoot if the LinkBuds S earbud headphones don't charge:
Make sure the headset is set securely in the charging case.
Be sure to use the supplied USB Type-C cable and check that the cable is firmly connected to the charging case.
If the earbud tips are not properly attached to the headset, the headset may not be charged with the supplied charging case. Check that the earbud tips are attached properly when you store the headset in the charging case.
If earbud tips by other manufacturers are used, the headset may not be charged with the supplied charging case. Be sure to use the supplied earbud tips when charging.
When the charging ports of the headset or the charging case get dirty, the headset may not be charged. Clean the charging ports with a soft dry cloth.
It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range.
While charging, be sure to keep the lid of the charging case closed to prevent the battery of the charging case from being wasted.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
For reference, please check these links below:
https://www.sony.com/electronics/support/articles/00278103?utm_source=glean
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537706.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Good sound bad fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but they hurt my ears. The thin rubber on the ear piece was uncomfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nonickname, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue wearing your SONY unit comfortably. Change the earbud tips to ones that fit more snugly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. Please follow these links for more details:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539658.html?search=earbud%20tips
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Cons mentioned:Battery life
Not worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recharge after just one year of use Do Not Buy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Roxie,
Thank you for your review. It is unfortunate to hear you are having a charging issue with your LinkBuds S. This is definitely not the experience we wanted you to have with our premium headphones. If you haven't yet, let's try to isolate and fix the problem by following the troubleshooting steps on these articles:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278103
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537706.html
Should you need more information/technical assistance, please send us an email at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
I hope this helps you, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
not really worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these fit well and calls are good, about the best I can say about them they are not loud. they have no bass. no wireless charging. for the price i could not recommend them less
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ps5fan, We are sorry to hear that the LinkBuds S did not meet all of your expectations. We'd love to make sure that you get the best listening experience out of your LinkBuds S.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to pair to my Sony Bravia TV, That was the whole reason for purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ShopAroundFirst,
Thank you for your review, and we are so sorry for your disappointment. It is unfortunate to hear you are having a Bluetooth connection issue. This is definitely not the experience we wanted you to have. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). We are not sure what model of Bravia TV you have. However, if its model is listed on this article, then it should perfectly work with our LinkBuds S.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00159290
For additional troubleshooting, please refer to the following links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537665.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537735.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278100
If there's anything we can do to help or you may need more information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you & your input, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price not worth it. Luv my beats but hate apple care
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LisaF,
Thank you for the review and we're sorry to hear that you're not satisfied with your purchase. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Pretty decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were pretty decent, they had good bass and a good fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zakk, Fantastic! Good to hear you're enjoying the punchy bass and great fit of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 month of use. Constantly makes a noise in the ear. I Really liked them at first. But $140 to break in one month, trash. Pay for the replacement plan definitely..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TroyV,
While we're happy that you like our Sony LinkBuds S, we regret to hear that it broke just after a month of usage. This is definitely not the news we want to hear from our customers. Please allow us to help and turn this to a better one.
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the LinkBuds S:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Marco
- Cons mentioned:Connectivity
Okay at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were okay. ANC turns off when making phone calls and activates ambient sound, it drove me nuts. Experienced quiet a few disconnects. Sound was average. Traded them for Samsung bud2 pro
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Koke,
It is unfortunate to hear that you had encountered an issue with our LinkBuds S and that it had to be exchanged with a different brand. That is definitely not the news that we would like to hear. Some of the issues that you've had encountered can be fixed by performing troubleshooting steps using the articles below:
Noise is heard from the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
Sound cuts out or noise occurs while playing music on my earbud headphones - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00232102
Low sound quality - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html
We truly appreciate you, and we are hoping that you will consider Sony again in your future purchase.
Sincerely,
Romeo
Sony Social Support