Customer Ratings & Reviews
- Model:
- WFLS900N/V
- SKU:
- 6562135
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the LinkBuds S True Wireless Noise Canceling Earbuds highly for their sound quality, comfortable fit, and lightweight design. The portability of the case and ergonomic design are also appreciated. However, some customers have expressed concerns about the battery life and connectivity issues. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
Bad ear phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are horrible, it is just a waste of money, just go for the lower one than this one, it works better and cheaper
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JuanH,
Thank you for considering Sony products.
We are sorry to hear about your negative experience with the WF-LS900N headphones. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good for Music, bad for Phone calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for music listening, but not for calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VKRP,
Thank you for your review. While we are thrilled that you are satisfied with the outstanding sound quality of our LinkBuds S, we are really sorry if you are having an issue when using them for calls. We are not sure what smartphone/audio device you have these headphones connected to. However, you may try following the troubleshooting steps on these articles and see if it resolves the problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278104
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537653.html
You may also find the link below helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00273844
And as a general recommendation (if you haven't yet), to get the most out of your LinkBuds S, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
We want to make sure you’re taken care of and help check on your LinkBuds S. May we contact you directly to assist you? If, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Sincerely,
Romeo
Sony Social Support
Not the best quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is ok nothing special. A friend show me his 40 dlls purchase of earbuds and the quality is the same. The don’t stay still one has to keep adjusting. The bottom for pausing and play is kind of faulty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi David,
While we are happy to hear that you appreciate the audio quality of our Sony WFLS900N, we regret to hear that you are having some issues. This is usually not the case with our LinkBuds S. Please allow us to help and turn this to a better experience.
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the LinkBuds S:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Marco
Poor Choice for Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound....intermittently cutout of Bluetooth connection. Annoying...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JosephR,
We are very sorry to hear you've experienced those frustrating Bluetooth connection cutouts with your LinkBuds S. It's completely understandable that intermittent audio drops are annoying, and we want to help you resolve this so you can fully enjoy the great sound quality.
Please try these steps, which often resolve connectivity issues and maintain a stable signal:
1. Update the Firmware: Please ensure your headphones are updated to the latest firmware using the Sony | Headphones Connect App.
2. Prioritize Connection Stability: In the Sony | Headphones Connect App, navigate to the sound settings and set the headset to "Priority on stable connection" instead of "Priority on Sound Quality." This setting can significantly reduce audio dropouts in busy environments.
3. Address Interference: Connection stability can be affected by interference. Avoid using the headphones in areas with heavy wireless interference, such as near microwave ovens, crowded trains, or when surrounded by multiple wireless communication audio devices.
4. Reset the Headphones: A simple reset can sometimes clear up connection glitches.
You can start the reset by following the steps here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html?search=reset%20
If you continue to experience intermittent audio cutouts after trying all these steps, please contact our technical support team for further assistance at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony products!
Regards,
Dominick
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellstiin not that good. And pieces too bulky
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosH,
Thank you for your review. We are sorry if the noise canceling function of our LinkBuds S didn't live up to your expectations. This is certainly not the experience we were hoping you would have. We greatly appreciate your feedback with the size of the earbuds.
The noise canceling function of these headphones are effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. Additionally, the following articles may help you improve your overall noise canceling experience:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108
I hope this helps.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for your purchase and for choosing Sony.
- Romeo
- Pros mentioned:Sound quality
Linkbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great earbuds with a lot of features like noise canceling and long lasting battery life .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CelestinaM, we're glad you are enjoying noise canceling feature and battery life of our LinkBuds. hear you are enjoying your new LinkBuds S and you are satisfied with its amazing sound & quality. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing SONY. ~Earl
SONY WFLS900N LINKBUDS S BLAC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Durability: They only lasted 4 months. 2. Sound Quality: There’s an echoing problem. 3. Design: Possibly uncomfortable or impractical. 4. Bluetooth Range: You want to know how far you can walk away before losing connection. Do not recommend to buy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
Thank you for the review and we're sorry to hear what happened with your headphones. To isolate and resolve the issue, please try to factory reset the headphones. Here's the link on how to.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
If the situation does not improve, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
just don't
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Last about a week. Started getting a horrible, shrill shrieking like electronic sound in earbuds. At first it only happened once. Then frequency increased until I just had to throw them away.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Saltykriket, thank you for taking the time to share your experience. We're truly sorry to hear about the issues you faced with the Sony - LinkBuds S. We understand how frustrating and disappointing that must have been. This is certainly not the experience we want for our customers. We appreciate your feedback, and please know it has been shared with our team to help us continue improving our products. Best regards, -Dominick
WEIRD NOISE?!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 8 months the left earbud started to make a static noise and it would not stop. I have updated the earbuds from the app and tried everything however the static sound still persists.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi naushin,
Thank you for bringing this to our attention, and we are really sorry if you are having noise issues with your LinkBuds S within about 8 months of use. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. If you haven't tried yet, please follow our suggested troubleshooting steps on this article to isolate unwanted noise from your headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
And as a general recommendation, if you haven't yet, to get the most out of your LinkBuds S, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
Should you need more technical assistance/information, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
I hope this helps, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
very poor quality, cheap material
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.defective product, made an exchange under warranty in the store but the problem was not solved, another defective product. I replaced it with the Sony company under warranty and received a defective product. As a result, I replaced the headphones four times under warranty and they were all defective. and now I continue to replace these headphones under warranty in the hope of getting a working product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DenisK, We're so sorry to hear about your experience with the Sony Linkbuds S. We understand how frustrating this must be for you. This is definitely not the news that we would like to hear. Your satisfaction is our priority, and we’re committed to resolving this matter promptly. We encourage you to reach out to our Sony customer support team again, providing details about your concern. Please contact them through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
- Cons mentioned:Battery life
Stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just been 1 yr since I purchased this buds and now the right one stopped working
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MunivineeshreddyV,
Thank you for the review and we're sorry to hear what happened with the headphones. To isolate the issue, please factory reset the headphones. Here's the link on how to.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html?
If the issue is unresolved, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
High failure rate
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the product quite a bit but I had the wind noise issue and got a new pair through the Sony warranty. After 5 months the charging case died suddenly and the replacement doesn't carry the same warranty and the repair costs are on me. Pretty high failure rate for me to invest in a repair so I will be getting a different brand
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EricZ,
Thank you for your time writing this review. We're sorry to hear what happened on the original and replacement unit. This is definitely not the experience we want you to have with our products. We'd like to help and do the best possible for you.
May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Won’t hold charge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible headsets stop working after a year an 7 months would not recommend
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DemetriusF,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. For optimum performance, it is recommended to install the latest software version of the headphones (via the Sony Sound Connect app).
Make sure to charge both earbuds sufficiently. Use the supplied USB Type-C cable for charging. Place both earbuds correctly on the charging case. Resetting and initializing the headset may also help resolve the issue. You may refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539654.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. If still not resolved, the unit requires service. Please contact our authorized service center for repair options. Please refer to this link for more information:
https://us.esupport.sony.com/support/s/service?language=en_US
Sincerely,
-Ralph
Best ear bud upgrade so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Just upgraded from the JBL brand. Huge difference in quality, battery life is OK.. wish it was longer. The buds stay in the ear a lot better than cheaper brands and there is some noise cancellation. I think the buds have a component that can tell if it is removed from the ear. It has its pros and cons. The carrying case for it is pretty solild
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic! You've made a great choice, flyguy! Thank you for upgrading to our LinkBuds S. We are so happy to know that you are satisfied with the exceptional quality, very comfortable fit design, durable built of the charging case, and superb performance of these headphones. We greatly appreciate your feedback with the battery life and wearing detection feature. For the battery life, the usage hours may be different depending on the settings for the headset functions and usage conditions. You may refer to the following links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html?search=available%20operating
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available%20operating
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Cons mentioned:Connectivity
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality in very bad. Everyone one i get on the phone with complains of not being able to hear me because im muffled. And the left bud doesn't work without the right bud
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DevoeT,
Thank you for sharing your experience with the LinkBuds S, and we are really sorry if you are experiencing some issues. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For phone call quality, while we are not sure what brand/model of audio device you have these headphones connected to, you may try performing our suggested troubleshooting steps using this article to isolate the problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278104
For the ability to use only one earbud at a time, as part of normal operation, you cannot use only the left unit of the headset when Service Link is turned on from the “Sony | Headphones Connect” app. And depending on the assignment of the touch sensors and/or the Voice Assistant setting, you may not be able to use only one unit of the headset. To solve this problem, please follow the troubleshooting steps on these articles:
Using only one unit of the headset - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html?search=using%20one%20headphone
There is no sound or the earbud doesn't work when using one earbud by itself - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229345
Lastly, as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your unit to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Linkbuds s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the game. Better then airpods in my opinion
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel173,
Fantastic! We are so happy to know your satisfaction with the superb performance of our LinkBuds S.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for your purchase and for choosing Sony!
- Romeo
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple week of use the right side of the set started to give me a static sound. I went back to return it to best buy and missed the return day with one day so I am dealing now with Sony to process an exchange.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thank you for bringing this to our attention, and we are really sorry if you are having noise issues with your LinkBuds S. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. If you haven't tried yet, please follow our suggested troubleshooting steps on this article to isolate unwanted noise from your headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
And as a general recommendation, to get the most out of your LinkBuds S, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
We want to make sure you’re taken care of and help check on your headphones. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Case Number (If Any):
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great earbuds! awesome noise control and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrestonAirpods,
Fabulous! It is really lovely to hear your satisfaction with the amazing Ambient Sound Mode & Noise Canceling features of the LinkBuds S.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase good product. High quality sound. Happy
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, Kambu!
We are extremely pleased to know that you are happy and satisfied with the exceptional sound quality and superb performance of our LinkBuds S.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
So... So
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return... sound quality was really good.. but would get disconnected out of nowhere
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HectorM, We are sorry to hear that you had issues with your earbuds and had to return the LinkBuds S.
The LinkBuds provide a clearer, more stable Bluetooth signal. For low latency and high sound quality, even around other interference, the Bluetooth signal is transmitted to both ears at the same time. Thanks to the powerful Integrated Processor V1, you'll enjoy stable, skip-free, wireless sound. To ensure you get the best Bluetooth connection, we recommend having the unit set to Priority on Stable connection.
We hope that you consider Sony again in your future purchases.
Regards,
Carl