Customer Ratings & Reviews
- Model:
- WFL900/H
- SKU:
- 6493580
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
DO NOT BUY, FELL APART IN 11 MONTHS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing this review to warn others about the quality of both these earbuds and that of Sony support. My wife bought these for me for my birthday in September 2023. I recently started noticing that the sound in my left ear bud, then only one I use, was getting quieter and then this weekend, when taking it out of the case, the cover for the speaker completely fell off and the speaker itself fell out of the earbud. I immediately contacted Sony support to see about submitting a warranty claim to have the earbud either repaired or replaced. After explaining the situation and what happened, they determined, without even looking at them that it is physical damage and flat out refused to cover the earbud under warranty. After going back and forth with the support person and offering to send pictures they said they would escalate and someone would call me back the next business day. There "national customer care" called me today and before even hearing anything the lady tells me the same thing the first person told me. She said they determined this because they have never had a report of the speaker cover falling off and therefore it's not possible for it to happen without it being caused my physical damage. Despite telling them that I have never dropped the earbud and the only place it has been is in the case or in my ear, they refused to accept any other logic besides their own, still without even offering to have me ship the earbud into them for them to inspect it for any physical damage. I explained to the woman, if you look really closely you can see it is just a thin strip of adhesive that holds this piece on to the earbud so for it to fail is extremely plausible. Laughably the woman told me that, "While it will not change our decision I could send them pictures for their engineering team to review." Ultimately they refused to even look at them under warranty despite it probably costing them pennies to replace the adhesive. I am severely disappointed in both the quality of these earbuds and mostly the quality of Sony support and their warranty. I will also never believe in any warranty that Sony promises for any of their products ever again and I would caution anyone else considering their products to expect to not have any warranty coverage or have to fight for the warranty coverage. At this point I now have a $200 pair of earbuds that I can only use the right one with and, as for someone who is deaf in their right ear, these earbuds are essentially completely useless to me. Will be going back to my JVC Nearphones which are several years old at this point, were cheaper and when I had a problem with one charging, they actually honored their warranty and sent me a new pair.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelW, we're sorry to hear that your headphones fell off. This is definitely not the experience we'd like you to have. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.
May we also contact you to help and get more information? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Case Number:
Additional Information regarding your experience with the LinkBuds
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
- Pros mentioned:Sound qualityCons mentioned:Battery life, Fit
I wanted it to work, so much.. but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. I wanted it to work so bad. Alas did not fit my ears and had to return. It fit well in the left one, but kept falling off the right. The attempt to push it back in hung up many a calls. This is the only good product in the market that will make you feel like you are not wearing toilet plungers in your ears. I'll give it that. Would love to see this product evolve.aybe I'll buy the second gen. Could never test out how long the battery lasts, coz I could not keep these in the ear for that long because it kept hurting the ears that much. This is by no means a product that claims to be the best in the class sound or whatever. but the sound was good crisp clear. On the highest volume, a person w feet away to listen to the song.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patsy,
While we're glad you like the open-ring design and amazing audio, we regret to hear if an earache occurs when putting on our WF-L900 LinkBuds and they did not fit you well causing them to fall out. This is definitely not the customer experience we want you to have. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
• Check that you are wearing the headset properly in your ears.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
For reasons why your ears may hurt when putting on or wearing headphones, you may also find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
It's unfortunate that the unit had to be returned. We hope that you will shop Sony again in the future.
Thanks again for sharing your feedback.
Regards,
Jess
- Pros mentioned:Sound qualityCons mentioned:Bass
Great sound but not for music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound terrificaly clear! However because of the open ear design, there is no bass whatsoever. I got these for the gym and running but I prefer great sound for my music so I returned them. If you are looking for great podcast earbuds I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
We regret to hear if you find the LinkBuds sound quality poor and it hasn't performed to your standards. Allow us to help you and turn your experience around. If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned.
You can also make few adjustments to your headphones settings to suit your needs. We recommended that you've downloaded the Sony Headphones Connect app. This will give you more control over your headphones and their performance.
We are sorry to hear that the headphones had to be returned. We hope that you will shop Sony again in the future.
Thanks again for sharing your feedback.
Sincerely,
Jess
- Pros mentioned:Sound qualityCons mentioned:Bass
Very Good for Not Having Noise Cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had plenty of wireless earbuds and these deliver the sound that I'm looking for. The only issue I have with them is the lack of bass, but music is still crisp and accurate and I still get the ability of being aware of my surroundings without it sounding artificial or enhanced. They have excellent battery life and charge fast. I honestly have no serious complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unique, Thanks for sharing your experience with your new Sony LinkBuds. We are sorry to hear about your concern with the bass quality. You can download and use the Sony | Headphones Connect app and adjust the equalizer according to your preference: https://www.sony.com/electronics/support/software/00269130. Despite your concern, we are glad that you still like the other qualities of your new Sony LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound qualityCons mentioned:Fit
Cool but doesn't fit well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these and enjoyed the open ear concept, and the sound was great. However, even after changing the different ear pieces to get the best fit, there wasnt one that would hold long enough to actually be useful. It could stay in, but if I started talking or chewed gum, it would immediately start to shift and then come out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MDumont,
While we're glad that you appreciate the unique open-ring design, we regret to hear if they tend to move in your ears and did not fit you well causing them to fall out. We’d love to help you troubleshoot your problem to make sure your LinkBuds is great. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
If you need further assistance regarding your concern, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Sound qualityCons mentioned:Volume
Great open ear style buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. They have great sound for what they are. I do wosh they were able to get a little louder but overall they are great, especially for working in manufacturing where you meed to be ble to hear whats going on around you.
I would recommend this to a friend - Cons mentioned:Battery life, Fit
Won’t stay in ears. Bust be why the massive discou
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok. I feel like they tear through the battery life and the case only charges them 1.5 times. They also DO NOT stay in my ears. Especially if I’m eating food and eating food also pauses and starts songs. And today I was brushing my teeth and it fell out of my ear and went straight down the drain. It’s gone. So now I have one ear bud and the case. Great. I think they need to redesign them to have a bit of a conical shape with an angled hole. Irritating that they fall out so easily. None of the different sized ear pieces are nearly firm or large enough for my ears , my sons ears, or my buddies ears. Must be made for smaller ears.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MahneFrame, We're sorry to hear about your experience with the Sony Linkbuds. And we regret to hear that one of earbud fell out and went down the drain. For more information on how to obtain a replacement earbud, please follow the instructions on this link:
https://www.sony.com/electronics/support/articles/00189241?utm_source=glean
We also understand that finding the perfect fit can vary from person to person. We recommend changing the fitting supporters to another size to comfortably and snugly fit your ears. You may refer to this link for the instruction manual video and for additional information: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
And for battery-related issue, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Cons mentioned:Fit, Volume
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't really like how these fit in my ears, and they didn't get loud enough for me either. Found it more of a hassle than it was worth, but maybe open-ear headphones just aren't what I wanted or needed. I ended up exchanging them for the noise cancelling LinkBuds S ones.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Travis,
We're so sorry to hear if they did not fit your ears well and the volume becomes low. This is definitely not the customer experience we want you to have. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
We regret to hear that the headphones had to be returned. We'll have your feedback noted as we always strive to make this a better experience.
Regards,
Jess
- Pros mentioned:Comfort, Sound quality
Get quality and ability to hear your surroundings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Doesn’t hurt when wearing, there is no insert into your ear. Sound quality is amazing especially with the bass. I can still hear the world around me as well as my music. Been using it since August and use it daily at my work. It holds a charge pretty decent. And the case charges fairly quick. There is a downside if you have alot of ear wax development. It tends to stick to the open center hold area of the buds. They seem pretty durable. I highly recommend using this if you like to have quality sound and the ability to hear your surroundings. Much better than the other devices like bone conduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsabellP,
We appreciate the 5-star rating and we're glad to hear that you like the bass sound quality of the headphones. Your feedback is greatly appreciated. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
-David
- Cons mentioned:Battery life, Fit, Volume
Eh I should have passed on em.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont get the fit perfect they arent load. Couldnt get them to really fit right. As a result would turn up the volume and i think one is slightly blown out. Also the right earbud dies faster than the left. Even with Google Assistant disabled.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cedric. thanks for choosing and purchasing our product. We're sorry to hear that you have issues with the fit and the right earbud of your SONY unit. Please check this link when wearing the earbuds:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
For the issue on the right earbud, please initialize the unit to isolate the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html?search=initialize
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Sound qualityCons mentioned:Fit
Sony Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great mic feedback. Earbud controls were simple and responsive. The bud design is for a specific type of ear shape and didn't fit well on me. Never felt secure in my ear. Definitely a comparable open earbud.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Absolutely love these earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my absolute favorite earbuds great for work and some dialogue in songs like answer a phone sounds like its being said in real time right next to you i hope they never stop selling these i love em
I would recommend this to a friendBrand response from SonyListens
Posted .Hi J2DS, We're glad that you're enjoying your new LinkBuds. We appreciate your feedback and thank you for choosing Sony. Erin
- Cons mentioned:Connectivity, Fit
Great for certain ears.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great headphones but in my opinion, depending on your ears they might be very awkward, given the adjustable silicone to fit your ears. I still had trouble. Also maybe just mine had some technical problems when just using one at a time was impossible for me, kept turning off because I didn’t have both in.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wichhart98,
We regret to hear the headphones doesn't work or disconnect when putting one side back in the charging case. Please allow us to help you and turn this into a better experience. They come with different sizes of fitting supporters. We highly recommend choosing the right size of supporters according to the size of your ears. For more details, visit this page: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
Depending on the assignment of the touch sensors and/or the Voice Assistant setting, you may only be able to use one unit of the headset. The following issues may occur due to specific settings in the Sony | Headphones Connect app.
• There is no sound when using only one earbud (headphones).
• The headphones disconnect when putting one side back in the charging case.
• The Google Assistant or Amazon Alexa™ feature doesn't work when using only one earbud.
• The Touch Sensor Control doesn't work when using only one earbud.
To resolve the issue, check that the touch sensors are setup up in the Sony | Headphones Connect app to support the use of one earbud at a time.
Note: When the Service Link feature is turned on in the Sony | Headphones Connect app, only the Right side can be used alone. You can't use only the Left side by itself
Refer to the following links below and check the setting in the “Sony | Headphones Connect” app.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00264446
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00229345
For optimum performance, please make sure that your headphones are running on the latest firmware version. Feel free to test them again once done with our suggestions.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
If you are unable to resolve your concern, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Comfort, Sound qualityCons mentioned:Battery life
Love the buds, hate the battery life
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these earbuds. I can wear them and hear everything around me. They don't insert into the ear canal, so they are the most comfortable buds I've ever used. The sound is also pretty good, given the open bud design. The biggest grip is the battery life. It's just not good. a couple hours of talk time and that's it. They could have benefited from just a slightly larger bulb for a good jump in battery life. Sadly, these may be the only time we see a bud like this. The new version is just a regular bud, same as the rest. If they ever release another, I will be excited to buy it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RuneRavenX,
We're glad you like the incredible audio quality, open-ring design, and you can stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. We're sorry to know if the available operating time is short or the battery power does not last long. We recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. If you set the following functions, the available operating time of the battery becomes short.
• Equalizer
• DSEE
• Speak-to-Chat
• Function to launch the voice assist function by your voice
• Service Link
• Sound quality mode during Bluetooth playback: Priority on sound quality
If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.
For additional information, refer to this helpful link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Don't listen to some of the other reviews
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are awesome. They are intended for being an earbud that you wear all day. Other reviews that say the fit is weird or uncomfortable is fair and will be different per user, but the high fidelity reviews are stupid. Thats like saying youre mad that your Kia isnt as fast as a Lambo, just dumb. These are intended for being able to listen to music at any time of the day and still carry out conversarions easily. Had these in during a school lecture, heard everything fine and passed the time. It still does seem like a Beta product, but if you like the concept like I do and you rwad this far, then I would honesrly recommend you get them and just make sure you try at a good fit with the other rings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cbrown, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Fit
great sound with environmental awareness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially a bit tricky to place securely in ear. The open ring fits in the ear so that external sounds can still be heard for safety or inclusion in surrounding activities. Sound quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EugeneH,
We're sorry to hear you've had some difficulties wearing the headset properly in your ears initially. We do have some good instructional video about the unique wear and optimal fit capabilities of Sony’s LinkBuds Truly Wireless Earbuds on this link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Despite your concerns, we're happy that you like the amazing sound and comfortable open-ring design that naturally blends ambient sound with digital sound. Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for choosing Sony! -Jess
- Cons mentioned:Connectivity, Fit
Okay Pair of Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay. They do not have really good connectivity with iPhone. They also fall out of you do not put them in perfectly. I loved the open ear concept but needs a little work to be perfect
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Battery life
Expect to be charging every 2.5 hours on average
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending time with the Link Buds, I now realize that these buds are just not worth Sony's asking price of 179.99+. I would price these at around 70-100 USD. Battery life on these is just way too short at 5.5 hours according to Sony's best-case scenario, meaning volume stays below 50% and the buds' extra features are turned off. Doing that will defeat the purpose of wearing these. When used with volume above 50% which is mostly a necessity given the openness of the earbuds and all features turned on, you're looking at a maximum of 2-3 hours! So, for something touted as all day wear buds, I spent most of my time minimizing usage and turning off features because of the extremely short battery life. The Sony Link buds also lack features common for earbuds in this price range like wireless charging and multi point connection, etc. The Link buds are also very cheaply made, more so the case. The one redeeming factor of the Link buds is call quality! The call quality is some of the best in the business. The Sony Link buds would have been ideal for those who work in a relatively quiet work environment who maybe do say conference calling, etc. but also needs to be aware of their surroundings. Unfortunately, the battery life on these is so abysmal the Sony Link buds are not even ideal for that. I do see potential for future iterations, but Sony needs to do some tweaking.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Eb0ny1,
Thank you for your review.
While we are pleased you are satisfied with the outstanding call quality feature of our WF-L900 LinkBuds, we are so sorry if its available operating time did not live up to your expectations. We are also sorry if some features like the wireless charging and multipoint connection are not available to these LinkBuds. Your feedback with the price and build quality are greatly appreciated.
For the battery life, the available operating times of the headset with the battery fully charged are as follows:
• Bluetooth connection
Music playback time (AAC): Max. 5.5 hours
Music playback time (SBC): Max. 5 hours
• About 90 minutes of music playback is possible after 10 minutes charging.
• If you set the following functions, the available operating time of the battery becomes shorter than the ones described above.
- DSEE™
- Equalizer
- Speak-to-Chat
- Function to launch the voice assist function by your voice
- Service Link
- Adaptive Volume Control
Notes:
• If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
• Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.
• When you have finished using the headset, be sure to set the headset in the charging case. If the headset is placed in the pockets, etc., the headset recognizes that the headset is worn, and it may turn on by mistake.
• Be sure to close the lid of the charging case to prevent the battery of the charging case from being consumed.
• When talking on the phone, the available operating time of the battery is shorter than when playing music.
If there's anything we can do to help, please feel free to contact us and we'll be more than happy to assist you. You may send us an email [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you and your feedback, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
- Cons mentioned:Battery life, Fit
$200 for this?????? Seriously??????
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony, the has been king of technology trying desperately to stay relevant in the age of quality affordable electronics. I had been looking at these for a few weeks and thought they looked intriguing and watched reviews online and after only 5 hours of owning these I came to 1 conclusion, the reviewers were obviously paid and never actually used them. The upsides, -the gimmicky hole allows you to hear things around you while listening to music of making a phone call. -tapping on your cheek to pause music or answer calls is weird but kind of fun purely because nobody else has that The Downsides, -it's one size fits all/a small handful of people. -The tiny silicone loop does NOT hold them in your ear securely, didnt mater which size I tried they just fell out within a few minutes. -The projected 5.5 hour battery life translated to barely over 3 hours when listening to music at low volumes. -The sound quality is literally better on a pair of $20 ear buds I have from Plantronics. The highs are super tinny, the mids are almost non existent and the bass just flat out doesn't exist, period! -The disk area that the sound is obviously pumped through is made out of a hard plastic and is only 1 size, there is NO give so if your ear is not that 1 extremely specific size they hurt, a LOT, to much that it is physically painful for them to be worn longer then a few minutes so I guess it's a good thing that the silicone loop fails at keeping them secure. -And for the price the charge case doesn't have wireless charging? Seriously, $20 and even $40 headphones are better then these. Asking $200 for these is ludicrous and borderline insane. Pretty much the only thing that gives these any value is the Sony logo on them. Owned for 1 day and went back to my Anker Soundcore Liberty 2 earbuds, they are sizeable, comfortable, stay put, last around 8 hours on 1 charge outside of the case, the case can recharge them about 10 times before needing to recharge, the case has wireless charging and the sound is better than pretty much everything out there and they cost about $50. You're welcome.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NateFromFlorida,
We regret to hear about your experience with your Sony LinkBuds. This is definitely not the customer experience we want you to have. It is important to wear our wireless open-ear headphones correctly to experience the best audio quality and to be more comfortable while wearing them and prevent them from falling out. Please visit the links below for more details:
-https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
-https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
The battery life will depend on the settings: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
Thank you for sharing your experience and we apologize for any inconvenience. Should you need further assistance, you can email us at [email protected] with the following details:
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Sincerely,
Vincent
- Pros mentioned:Sound qualityCons mentioned:Fit
Listening too music an being aware what’s going on
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless headphones. One disclaimer, you need to take time to adjust them to your ear and familiarize yourself a little bit how to fit them. If you want to disappear into your own bubble, and listen to your favorite music, those headphones are not for you. But if you want to listen to music in good quality, hear a podcast or make a phone, call and also be able to know what’s happening around you, these headphones do as a trick. It’s almost like listening to music from speakers, and be able to follow the conversation next to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThorstenL, We're pleased to hear that you are enjoying your LinkBuds. We appreciate your output and thank you for choosing Sony. Erin
