Customer Ratings & Reviews
- Model:
- WFL900/H
- SKU:
- 6493580
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good Product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Earbuds Kind of hurt my ears for a while, however they still sound great! Just make sure you are using the right size rubber piece and you are good to go! They have not fallen out of my ear even through pretty intense workouts. Definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkH,
We're so sorry to hear if an earache occurs when putting on our WF-L900 LinkBuds. If you haven't yet, check the following:
• Check that you are wearing the headset properly in your ears.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
For reasons why your ears may hurt when putting on or wearing headphones, you may also find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
Despite your concerns, we're glad that you like the amazing audio of these LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
- Pros mentioned:Sound qualityCons mentioned:Battery life
Best earpieces with exterior sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them, sounds extremely well and you can hear the exterior sound with no problem, it fits to the ear really good, the only little problem is the batery life, it only gives you no more than 5hrs then you have to recharged them agian.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mao22, Perfect! We're thrilled to hear you love the amazing sound quality and comfortable fit of your Sony Linkbuds S. If the available operating time is short or the battery power does not last long, please follow the troubleshooting steps on this link to ensure optimal battery performance:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Hope this helps and thanks for choosing Sony! -Sam
- Cons mentioned:Battery life
Great product with rotten lifespan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love these. The open-ear design is wonderful for wearing as I go about my day. It really felt magical to be able to hear the world as it is (not through some tinny pass-through speaker, as is the norm now) and then, with a tap, add music or a podcast. They weren't great for noisy environments, but for working at home (and keeping an ear out for cats making mischief) these were perfect. Sadly, after 14 months of daily use, the right earbud battery now drains from full to zero within two hours. The same earbud will also drain while sitting in the charging case leaving the earbuds unusable unless the case has also been plugged in overnight. The left earbud remains unaffected - it is still over 80% charged when the right has dropped to 20%. This is actually my second pair of LinkBuds to go out this way. My previous pair died in Feb 2023 (again after about 14 months of daily use). Since those, like these, were just out of warranty when they failed, I purchased them again in the hope that my first pair was a fluke or suffered a bad firmware update. I never updated my second pair, but it still suffered the same battery issue. Regular battery degradation I can understand, but this is not the slow reduction in life I would normally expect. Seemingly overnight, the right earbud began exhibiting this behavior. Given that (1) this happened to two separate pairs over the same timeframe, (2) this seems to affect other reviewers, and (3) Sony has offered no fix or explaination... call me suspicious. While they worked, I loved these earbuds, but this experience has really soured my view of Sony. I won't be buying earbuds from them again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Edward, We apologize for the inconvenience that you experienced with your Sony Linkbuds. While we're glad you like the open-ear design, we regret to hear about the battery draining issue you've encountered with your first and second pair. We take the quality of our products seriously and are sorry to hear about your issue. This is definitely not the news that we would like to hear. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Cons mentioned:Battery life, Connectivity
Good but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design something new. But the battery does not last for my use my. My AirPods 2nd gen last longer. Charging takes forever on them. have issues connecting to my phone. The talk to speak feature is good when I’m talking to people. but if you cough or make any noise it will stop the music which is kinda annoyed especially when working out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jav013, Thank you for the feedback on your experience with your Sony Linkbuds. While we're glad you love the open ring design of your new earbuds, we regret to hear you're having a connectivity issues with your phone. To ensure you get the best Bluetooth connection and to prevent the headphones from having connection issues, please set the headphones Bluetooth Connection Mode to “Priority on stable connection” using the Sony Headphones Connect App.
Battery life is rated at 5.5 hours, while the charging case provides an extra 12 hours when fully charged. Usage hours may be different from the time described above depending on the settings for the headset functions and usage conditions. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. Please make sure to check and turn off some of the following functions on this link to ensure optimal battery performance.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
With regards to the speak-to-chat feature, I'd recommend changing the sensitivity of the automatic audio detection using the “Sony | Headphones Connect” app to “L Sensitivity”.
The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! -Sam
Both Headphones Broke Within 5 Uses.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both headphones broke within 5 uses. Right head phone had connection problems from the 3rd use, had to take both headphones out and put them back into the case multiple times to reset them to get the right headphone to connect. On the 4th use the right headphone wouldn't connect at all no matter how many times I reset them so I just used the left head phone by itself. On the 5th use I tried both headphones again and again, only the left headphone would connect then I noticed the right headphone was cracked around the main seam when I took it out of my ear. I put both headphones back in the case to try and reset them again and when I pulled the left headphone out I could feel the headphone crack and split in half. The left side cracked even worse than the right side did and the whole earbud came apart in two separate pieces held together by a small strip of metal. Obviously neither headphone works anymore. Sony refuses to warranty the headphones because it's "damage", damage caused by their bad QC and materials. I've found at least 5 other reviews mentioning earbuds cracking in half in 15 minutes of searching online so it's not an isolated issue. These headphones and the associated software that you have to download to use them are junk.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tomas,
We are sorry to hear what happen with your LinkBuds. We value your opinion and we would like to apologize if our product did not meet your expectations. This is not the experience we want you to have. Maybe there's something that we can do to help you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphone Model Number:
Additional Information regarding your experience with the WFL900:
We value you being a Sony customer. We are sorry for the inconvenience.
Sincerely,
Jess
Nice buds with some issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really did love these buds but the design of either my ears or them just dont mix. I had swapped out the rubber ends to see if they would help but they never did, they'd rub up against my inner ear and then begin to make it feel very sore. But besides comfortability not being great, these were really good passthrough earbuds. The sound isn't amazing like the XM4s, or XM5s, but they get the job done when doing light listening to podcasts or something more vocal. The open back design is honestly my favorite as well since you wouldn't have to deal with the microphone filtered audio of your surroundings like other earbuds. I will also so my buds had issues charging after use sometimes even after id make sure to clean them and the inside of the case of any oils or moisture so id also be careful on that end when putting them back in the case. Otherwise, these are nice "gimmick" earbuds, recommend them if they're on sale like they usually are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianC,
Thanks for sharing your review and experience with the LinkBuds. We're glad that you like the design of the headphones. Your feedback about the fit, sound quality, and charging function is greatly appreciated. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app).
To achieve the best fit and comfort, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Having the right fit will also give you the best performance in terms of sound quality. Additionally, you can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
For charging concerns, you may refer to the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445822.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Cons mentioned:Fit
Good concept
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t fit my ear well but I love the idea, they are overpriced though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toa95,
While we're glad that you appreciate the unique open-ring design, we regret to know that you're having issues, particularly with the fit of the unit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit. Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:DesignCons mentioned:Volume
Not loud enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the design is very unique, but they didn't get loud enough for me personally
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TBru,
We're glad that you like the design of the headphones. It's unfortunate that you are not completely satisfied with its sound performance. Make sure to wear the headphones properly to obtain the correct sound qualities. Please refer to this link for more information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
- Cons mentioned:Battery life
Companion to my AfterShokz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For purposes of comparison what I am looking to upgrade is my daily listening from my AfterShokz Aeropex. I adore those for podcasts and meetings. Here is the thing, the music experience with the AfterShokz isn't that great. Enter the LinkBuds, I can still hear everything going on but now the music is killer too. I am super impressed. Don't get me wrong they aren't ear blasting loud but they are crystal clear as you would expect from Sony. But there are trade offs, they are super small so they lack all day battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulSCoder, Wow! Thanks for leaving us such a great review on the Sony LinkBuds. We are really delighted to hear you're satisfied with the incredible audio quality and overall features of the LinkBuds Truly Wireless Earbuds We also agreed that these wireless earbuds are a pleasure to use with clearer sound, calls and conversations. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. Listen anytime, anywhere with IPX4 water resistance and enough battery power to last a whole day. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great idea, not for everyone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thought behind this product is great and would be perfect for my purposes in an office environment, but I just couldn't get a comfortable fit. Definitely will vary person to person. Sound quality was surprisingly good. Definitely recommend trying to see if they fit well for you if interested.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whitt,
While we're glad you like the amazing sound quality, we're sorry to hear if they did not fit you well causing them to fall out. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
Should you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number
Regards,
Jess
- Cons mentioned:Connectivity
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not great on these and it seemed like the right head phone would go in and out of being connected.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad fit but did still get some ear fatigue with them but sound was great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad,
While we're delighted you like the incredible audio quality, we regret to know that you're having constant pressure on your ears when putting on our WF-L900 LinkBuds. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
• Check that you are wearing the headset properly in your ears.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For reasons why your ears may hurt when putting on or wearing headphones, you may also find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
If you need further assistance regarding your product, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thanks for sharing your feedback!
-Jess
Worth it - in specific use cases.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the item was easy to pair with my Android phone. Fit, for my ears, is the most comfortable in-ear set of headphones I've personally ever worn. I used the "medium" ear-wing that comes on it, and that worked for me, but my wife needed the XS wings for a comfortable fit, so your mileage may vary. Long story, short - If you don't need, or don't want any level of isolation from outside noises and you don't mind your headphones lacking bass response, these are the headphones for you! Super light, decent battery, quick-charge, and (for me) a comfortable fit. I would consider these "expensive" at this price point for what you are getting, and if your priority is music first, then there are many other excellent ear-bud options in this range that will be a better choice... both in volume and bass response. However, if you want something unobtrusive for listening to audio while having no real impact on your ability to hear what's around you (without the volume dimed), with good quality mics for Zoom or Telephone calls, then these are in a class all their own. For use around the office, these have been great. I recommend these, as long as music audio quality and isolation are NOT your primary reason you're looking for in-ears. I really like mine, and they sound good... as long as I temper my expectations and embrace them for what they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheDude, thank you for sharing us your experience using your new LinkBuds. We are glad you like the ease of pairing and fit. This all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Fit
Nice sound poor fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good with quality sound but they fit isn’t the greatest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orijayz,
Thank you for purchasing the Sony LinkBuds Truly Wireless Earbuds. We're glad that you like most of the features of the LinkBuds. We regret to know that you're having issues particularly with the fit of the unit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• As a suggestion, to reduce discomfort while wearing the headset, try to change the fitting supporters to another size that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different.
We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
• Check that you are wearing the headset properly in your ears.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for sharing your feedback and for choosing Sony!
-Jess
- Pros mentioned:ComfortCons mentioned:Volume
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for long wear, they arent as loud as galaxy buds live tho :/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Axel,
Thank you for the feedback. If the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. You may find this link helpful on how to properly wear the headphones.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Regards,
David
Okay, but not great yet... Hopefully sony listens
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are intresting. Different shape gets some getting used to. The hold feels VERY light like its going to fall out your ear but have yet to have it fall out. Overall these do not have very great sound. The ability to hear all around you though is 100% at about 25% volume you can hear everything around you and have conversations without stopping music and it all is fairly good. The peice that sits inside your ear canel is plastic and has left my ears a bit sore. Super unfortunate as they are very light and the grab peice that keeps it in your ear is soft. Not sure why they didnt upgrade this with a slightly softer rubber outside. Overall I wouldnt recommend these in their current state. They solve a very particular purpose and if they didnt hurt your ear canel they would of got a 4. If they would of sounded better they would of got a 5.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrJoints, Thanks for sharing your honest review. We are glad you like the sound quality of theall-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Sony place a high value on customers feedback as these help us improves our products. Thank you again for choosing Sony. Regards, Erin
- Cons mentioned:Battery life
Not worth the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be incredible if they didn't have 2 big flaws. 1. This is my second pair, my first pair would barely give me 4 hours use and that's with all the extras turned off and the volume low. One bud was always draining about 20-25% faster. Current pair sometimes gives me 4.5 hours but buds are between 5-10% difference in discharge. 2. If I don't connect and click the bud in place in the case/charger, one or both buds won't charge. I didn't have this issue with the first pair I had. So disappointing when you're wanting to listen to music and they're DEAD. Wonderful functions and great for work or when you need to hear your surroundings. Once this pair quits I will not buy this product again. Just such an irritating pair of wireless earbuds. I jave two pair of Jabra and they're amazing! They just don't offer as good of a hear through as the budlinks. For the price I paid I expected to get what was advertised. They're definitely not worth what was paid.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Midnightskunk,
Thanks for reaching out to us with your concerns. While we're glad you like most of the functions, especially the open-ring design, we regret that you are having charging issues with your LinkBuds and you feel the battery power does not last long. This is definitely not the experience we'd like to hear from you. Allow us to help you and turn your experience around.
For available operating time of the unit, depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
If foreign substances such as dust, dirt, sweat, or moisture is left on the charging port, wipe it off immediately and let it dry at room temperature. Otherwise, the charging function may be affected or not work at all. Be sure to regularly clean the contact points of the charging case and earbuds using a dry soft cloth or cotton swab, and then store the earbuds in the charging case when not in use.
We do have good information on how to care for the headphones here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00249895
Additional troubleshooting steps are provided in this helpful article if the headphones do not charge properly: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276311
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Sound quality
Has potential but very uncomfortable for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited for this one. I can't wear regular headphones and earphones because of how my tmj has progressed. At first this seemed comfortable, but within 5 minutes it felt like I had a ball of sandpaper in my ears. I'm really disappointed because when it's comfortable and in proper position it's really cool, but the hard material just doesn't work for me. Also the part where the sound comes from gets blocked and it makes my ears feel like there's massive pressure building. I actually got a slight migraine from having I on past comfort. Also the case feels like a 5 dollar toy. I think it has good potential because the open ear aspect is really cool and when the one part of my ear wasn't blocking the audio it was really cool. It felt like audio was floating above my ear and I really enjoyed that, I'm also a person who when alone doesn't like to wear noise canceling things, so this was really cool. It's just unfortunate that for the 190$ I paid for it, that it doesn't come with a silicone cover or something to make it more comfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HasanBaba, Thank you for the feedback on your experience with your new Sony Linkbuds. While we're glad you're enjoying the open-ear styling with high call and sound quality, we regret to hear you didn't link the fit of these earbuds. If the headset is out of your ears, you feel uncomfortable when wearing the headset or your ears hurt, please try to change the fitting supporters to another size to comfortably and snugly fit your left and right ears. We also appreciate your feedback about how the charging case feel like The good news is these LinkBuds use recycled plastic materials from automobile parts, reflecting our commitment to reducing the environmental impact of our products.
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Fit
Eh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and concept, but fit poorly no matter what you do, and they have a shape that is hard to grasp.. Uncomfortable to wear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Logan, We're glad that you like the sound. We're sorry if this doesn't fit well. For comfortable listening experience, please ensure you're wearing the LinkBuds properly. Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Comfort, Sound quality
What a waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out good, the sound was on point, they were comfortable, but they stop working after 3 months. As much as I paid for them, they should work forever.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lajuan, While we're glad that you like the sound and comfortable to use, we regret to hear that the LinkBuds stopped working. This is definitely not the experience we'd like you to have. We'd love to help and turn your experience around.
If the headset does not function as expected, try the following steps to resolve the issue.
Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
Set the headset into the charging case and close the lid of the charging case.
You may be able to resolve some issues by setting the headset into the charging case.
Charge the headset.
You may be able to resolve some issues by charging the headset battery.
Restart the device that is being connected to the headset.
You may be able to resolve some issues by restarting the device being connected such as your computer or smartphone.
Reset the headset.
Initialize the headset.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445820.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin