Customer Ratings & Reviews
See more imagesSony - LinkBuds True Wireless Open-Ear Earbuds - White
- Model:
- WFL900/W
- SKU:
- 6493583
Highly rated by customers for:
Customer reviews
Rating 3.4 out of 5 stars with 841 reviews
Top Mentions
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Rated 3 out of 5 stars
Sound great, terrible fit
Auxbar Posted
I love the idea of being able to listen to music, podcasts, ect. and still be able to hear ambient sound. The thing I really don't like about earbuds and headphones is how isolating they can make things. These Sony LinkBuds are a really great idea. They were easy to connect, and sound great. I have been a loyal AfterShokz product user (bone conduction) for years, and I can tell you that these sound way better. Now these will never sound as good as a good pair of headphones, but you don't buy these for superior sound. You buy these so that you can hear other things going on around you at the same time you are listening to whatever it is you want to listen to. The LinkBuds get plenty loud, although there is some distortion once you get up around 80%. They can get loud enough to drown out all the ambient noise if you want them to. I also tested these for calls, and the other end said I sounded great, with no background noise, and said I sounded way better than I ever did compared to the AfterShokz I normally use. The real problem for me with these is the fit. I watched all the videos, they were just never comfortable for me. They are not easy to put in without a mirror, but I'm sure that would get easier over time. I tried the different ear tips that come with the buds, but none of them could relieve the pain and discomfort I felt after just an hour or two. I found them to be very uncomfortable to the point where I just could not use them. Too bad, because I really like the concept.
No, I would not recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi Auxbar,
Thank you for sharing your in-depth review with our all-new Sony LinkBuds. We're glad to hear you are enjoying the LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. Nice to know you like the amazing sound quality, easy connection, Adaptive Volume Control which optimizes sound to your environment, and Precise Voice Pickup processing which allows your voice to be heard clearly even in a noisy environment. We're sorry to hear the discomforts and difficulties that you are experiencing while wearing the LinkBuds, you may find these links helpful on how to properly wear the unit: https://www.sony.com/electronics/support/articles/00275798
https://www.sony.com/electronics/support/articles/00275647
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! - Kris
- Rated 4 out of 5 stars
Feels weird at first
HueLee Posted
Definitely feels different in the ear. Doesn't feel secure but it stays in the ear. The buds are really light and it is comfortable. My ear doesn't feel blocked. I work moving around a lot unloading materials everyday and it is not noticeable like my beats pro. Sound is good enough. It's something not to be blasted. The downside is that when I wear a hoody, it will hit the buds and pause/skip the music sometimes. Overall I am satisfied. I can listen to music and talk to my co workers.
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi HueLee,
Thanks for the feedback and we're glad you're satisfied with your purchase. We're also happy to hear you like the comfortability and sound quality of the headphones.Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
- Rated 5 out of 5 stars
Game changing design, amazing fit, just ok sound
Bill Posted
These are some of the first buds to stay in my ears and not move - at all. Like, not even a little bit. They lock in, stay there, and do not come out until I choose. This alone is amazing, as I have always had an extremely hard time finding buds that will do just this. Of course, the design is going to be the most talked about thing. But I really needed to point out the fit as once I got them in my ears that really was the most amazing thing to me, and the last thing I was expecting. Yes, your mileage may vary, though with the included assortment of ear locks (XS-XL) I'm willing to bet others that have had a history of buds not fitting will likely find these to be a joy. On the sound-side of things, the LinkBuds are a little lacking, especially if you are a bass fanatic and/or someone who is accustomed to certain brands that have a very bass-heavy EQ built into them. I am not one of those people and even still I felt the sound to be a little lackluster. Not terrible, but not what I'd expect once you start getting into this price-point. The Sony app allows you to change the EQ to your liking, which is great, but that means nothing if the drivers themselves aren't capable of delivering the sound; the case here. If you are familiar with the aforementioned app all the same things are present. You can set up a profile for your ear shape, control your music through it regardless of the source (Spotify, Youtube, etc etc) which at first doesn't seem like a huge thing, but then you realize you don't have to keep jumping back and forth between apps when making adjustments. With that all out of the way, the design. Yes, these are really cool looking. They are made out of recycled plastic (as is the case) and it has a subtle texture to it which is much more pleasant to touch than gloss. Sony managed to keep the size down across the board to the point you barely notice they're in when looking at your ear even from the side. Very subtle to say the least. I look forward to what Sony (and the competition) does in this area now that these have set a new benchmark for not only look, but also fit. Would be a five-star review if the sound were a little more robust.
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi Bill, thank you so much for your detailed review. We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. We're also glad that you like the design especially its size and the materials.
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. As for sound quality, we'd like to refer you to this link : https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html. This will help improve the sound quality of the the earbuds. Should you need further assistance, please contact us for help. Please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, -Craig
- Rated 2 out of 5 stars
Not the best pair of earbuds I owned …
NickZaccario Posted
I wanted to get something that would be a comparable option for the commute to work, without having to schlep my Bose 700 over-ear headphones everywhere. These were the newest option and so I wanted to see how they would work for everyday use. The sound quality was great in quiet environments, but forget about being able to hear anything if you are near loud noises/city traffic. They were very comfortable to wear for long periods of time, but the battery life leaves much to be desired. I found that I needed charge the headphones two times from being dead in the course of one 8-hour work day. Also, I found that repeatedly I would put my phone in my front pocket and the Bluetooth connection would drop almost immediately. Ultimately, they weren’t for me. They might get better with more software updates or firmware, but I had them for only a week before I returned them. They could be an option for people who work remotely, but they didn’t pan out as well as I hoped it would.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi NickZaccario, We regret to hear that you're having issue with the WF-L900 LinkBuds. We apologize for the inconvenience. Bluetooth wireless technology operates within a range of about 10 m (30 feet). The maximum communication distance may vary depending on the presence of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction. Refer to this link for more details: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
I hope this helps! Jay
- Rated 3 out of 5 stars
Disappointing for the price.
Compist Posted
I had high hopes for these earbuds. It solved an issue for me (I hate not being able to hear people next to me when wearing earbuds), and the reviews of them seemed good. The actual build quality of these was pretty good - and I liked the size and fit of them. The default EQ on these is, in my opinion, too trebley and hollow. The problem was, Sony had broken it's app to configure these, so I couldn't change any settings like that. The app would just immediately crash. When I called Sony, they first tried to get me to try a different phone. I have an Xperia 1iii, so that's not really acceptable. If they don't work on that, I don't want them. Then they tried to exchange them - couldn't see how that would fix the app so I refused. Pretty poor experience all around. Tried them at the gym, and the one kept falling out when I was exercising, which wasn't great. Fast forward to today, and the app finally got an update and lo and behold it now works! So it was nothing to do with the actual buds. When I finally configured them, I found that the 360 sound only works on certain premium music apps, which I don't have. Also found that the bass and mid response can only be adjusted so much. There just isn't enough depth to the sound for me. The wire area tap feature was cool though, which is why they get 3 stars instead of 2. For the price, I felt like they didn't have enough punch. So, this evening I returned them. My JLabs sound better to me, even if I have to sacrifice the nice little features. In summary - not enough bass or mid. Sony's customer support isn't great. 360 sound will cost you another subscription.
No, I would not recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi Compist, we're sorry to hear that you had returned your SONY unit. For sound quality issues, it is recommended to follow this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html?search=sound%20quality
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
- Rated 3 out of 5 stars
Sony Link Earbuds
SunnieD Posted
I dont really like the way they fit and i cant seem to figure out if i am doing something wrong. The sound it great but the life of a full charge is not great. I begin at 6 pm and by 10 - 11 pm they sound low battery. I got these for Christmas so i dont feel great about returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi SunnieD, We regret to hear you did not have a great experience with your Sony Linkbuds. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. We understand that finding the perfect fit can vary from person to person. We recommend changing the fitting supporters to another size to comfortably and snugly fit your ears and to prevent the earbuds from falling out. You may refer to this link for the instruction manual video and for additional information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
If the available operating time is short or the battery power does not last long, please follow the steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
If you have further questions or concerns about your Sony Linkbuds, feel free to chat with us through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Regards,
Sam
- Rated 4 out of 5 stars
Nearly perfect wireless earbuds
CoolBasement Posted
These earbuds have great sound and a very comfortable fit. Because of the looped tab, they stay in the ear very well. The only drawback is that after getting them positioned just right to maximize directing sound into my ear canal, they tend to move just a little. The sound quality is still great, but some of the volume is lost. This may have to do with the shape of my ear.
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi CoolBasement,
Thanks for purchasing our Sony LinkBuds. We're glad that you like the comfort and great audio quality of these open-ear earbuds. We're sorry to learn if they tend to move in your ears and the volume becomes low. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thanks for sharing your feedback and for choosing Sony!
-Jess
- Rated 5 out of 5 stars
Comfortable and secure fit
NannyE Posted
Excellent!!! Extremely comfortable, and they don’t fall out, even when doing yoga. Love the fact they don’t impede ambient noise, so nice to wear them to keep up with podcasts while doing yardwork and still be able to enjoy hearing the birdsongs around me. Easy volume control (2 taps on the left bud to raise volume, 3 taps to lower volume), easy to pause listening (2 taps on the right bud) or skip ahead on music tracks (3 taps on the right bud). Either bud can be tapped to answer or end phone calls. Controls can also be customized with the optional app (which also allows “pause to chat” feature and equalizer settings). Sound quality for phone calls is better than the Sony WF-C500. I’m perfectly pleased with sound quality for music, too. Very easy to link devices. Wish they had longer battery (about 5.5 hours before needed to recharge in the case), but the trade off for the fact they’re so small, light, and comfortable is worth that minor occasional inconvenience.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi NannyE, Thanks for commenting! We are truly happy that you love the incredible sound quality of your new WF-L900 LinkBuds. With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you so much for recommending our WF-L900 LinkBuds and for choosing Sony! -Craig
- Rated 3 out of 5 stars
Not a good fit for some ears
SunnySD Posted
I just received them but unfortunately they are not a good fit for my ears. It is curbersome to insert into ear. The max volume is a little low. The controls are very limited. there is only double tap, and triple tap. I think they are overpriced for what they offer. The box feels a little cheap. There is no wireless charging. They should be priced at $119 max IMHO.
No, I would not recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi SunnySD, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue wearing your LinkBuds. You can find this link helpful in wearing the unit:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
For controlling the unit, please follow this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445840.html?search=control
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Rated 5 out of 5 stars
Wish I could’ve kept them.
ChrisJ Posted
I liked them a lot but I had to return them. The overall concept and design of these are amazing and sound quality doesn’t take too big of a hit. Bass is still pretty good. I liked the 4 options for the wing tips. App is very good too especially with the custom equalizers and what not. Now I did not keep them because my ears are too small. I have this same issue with most ear buds and it really sucks. I wanted to keep these so bad but they made my ears hurt because they were too big and keeping them crammed in my ears wasn’t worth it. I would highly recommend this to people who are looking for this type of product. Even though I retuned them I’m still giving 5 stars because they deserve them. Price is very good for what they are.
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi ChrisJ, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
- Rated 2 out of 5 stars
If only they would stay connected...
dwh1111 Posted
I *really, really* want to like these. They are exactly what I was looking for- earbuds that eliminated the severe irritation I get from silicone earbud tips and integration with the Google Assistant. They are comfortable and truly allow you to hear the world around you. I went through two pairs of buds, and neither could maintain a stable connection between the right ear bud and my Pixel 6 Pro, even when the phone is in my hand in front of my body. I tried every troubleshooting action there is- re-pair, factory reset, change connection settings and connection priority, and a different phone. The only solution to a stable connection is to have the phone on the desk in front of me and for me to sit still. This is not acceptable for ear buds of this price and with the Sony name on them. There is something seriously wrong with the technical design of the Bluetooth radios in these buds. I cannot recommend these to anyone that would use these for anything other than sitting at a desk.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Dwh1111,
While we're glad you like that you are comfortable wearing them around the clock as you hear sounds around you transparently, we regret to hear you're having a connection issue with your LinkBuds. One of the possible resolutions to the issue is by updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
Your location or the devices around you, like your wireless router, may also affect the performance of the headphones, especially the Bluetooth function. Because Bluetooth devices and Wi-Fi (IEEE802.11b/g/n) use the same frequency band (2.4 GHz), microwave interference may occur and result in noise, audio dropouts, or communications being disabled if this headset is used near a Wi-Fi device.
In addition to setting the headphones Bluetooth Connection Mode to “Priority on stable connection”, the situation may be improved by changing the wireless playback quality settings on the transmitting device as well. Turning off Service Link on the “Sony | Headphones Connect” app may reduce the amount of audio dropout.
For more details, refer to this link here: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html
If you continue to experience issues, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Rated 5 out of 5 stars
Great open buds but not for small eared people.
David Posted
Loved them but my ears are too small so I returned them. They're perfect for an environment where you need to hear around you. They don't give that claustrophobic feeling that in ear buds can give. They do not have a ton of bass but they are not intended to. If you enjoy classical, some rock and maybe just music outside of bass heavy music they are perfect. They are crystal clear for phone calls and being able to connect to my work laptop plus my phone was great. I guess the take away is that if you have small ears then these just flat out might not work without pain even on the smaller adapter. But they are great buds, maybe they'll make a smaller version in the future and I'll purchase again.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi David,
Thank you for the 5-star rating! While we are glad that you love the Sony LinkBuds, we regret to hear that you returned the unit because it does not fit on your ears. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. Your concerns may be resolved by changing the fitting supporters to another size that fits your ears better. Thanks again for taking the time to reach out and share your experience. I will be sure to pass your feedback to the rest of our team. We appreciate you and hope that you will shop Sony again in the future. Thanks again for shopping Sony. - Kris
- Rated 4 out of 5 stars
I'm a fan!
MikeLA Posted
I moved over from the Google Pixel Buds Series A and I'm glad I did. I'm not the biggest fan of having my ears plugged up, so when I saw these release, I HAD to try them. Bass, I've seen from most, is the biggest callout, but honestly, open ear earbuds nor over the ear headphones are good for bass response, so if that's what you're looking for, I'd look elsewhere. The quality is an 8/10 in my opinion and serves my needs working out or listening to music while out and about. Call quality: Callers couldn't really tell that I was on a set of headphones - big fan. Weight: These are awesome because I can literally walk around for hours and forget they're in my ears (more on this below) and I can listen to music while strolling around IKEA and not feel like I'm cut off from the world. Comfort: Why I'm a 4/5 - Maybe it's just my ears getting used to something new, but the plastic pressing against my ears can get uncomfortable, but nowhere near enough to get rid of them. Features: The wide area tap is freaky cool!! Never had any issues whatsoever. These are now my daily drivers - good job Sony trying something new and innovative!
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi MikeLA, We're glad that you are happy with this WF-L900 LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony. Jay
- Rated 3 out of 5 stars
Nice option but not the All-in-one hoped for
CriticalMaass Posted
Like having a different option open to ambient sound but still not the perfect fit for both music and phone calls. Battery life is below average for this type. Nice not having my ears completely plugged due to the open air design and also not squeezing my head like my other open air type that wraps around. I have larger ears so these fit fine. I also did not have to watch videos about fitment maybe bc I understand the shape of me ears where these are supposed to fit. Music sound quality on these is A ok for me. Late at night I like streaming TV through them while still able to hear if one of my kids call out. For phone calls the jury is still out until I use them with more of my regular callers. So far the first person not knowing I was not on my usual (plantronics voyager edge) complained that I sounded muffled. I also dislike the absence of sounds inside the headset letting me know calls are going out or coming in. As I mentioned above, battery life seems short IMO. Used them at the gym this morning and in my pocket since. Put one in my ear for a call and hear a voice say the battery is empty.
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi CriticalMaass,
We're glad you like most of the functions, especially the open-ring design of the unit. We're also sorry if you feel the available operating time is short or the battery power does not last long. The available operating times of the headset with the battery fully charged are as follows:
Music playback time (AAC): Max. 5.5 hours
Music playback time (SBC): Max. 5 hours
If you set the some functions, the available operating time of the battery becomes short. For additional information regarding the available operating time, refer to this link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
Despite your concerns, we're happy to know you appreciate the audio quality, fit, and that you are still connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
- Rated 3 out of 5 stars
Battery life is not good.
Jolele Posted
They're very comfortable, once you find the right ring. I can hear callers and they can hear me fine. Battery life is not good. It claims 5.5 hrs. I deactivated all bells and whistles, and I can only get about 2.5 - 3 hrs max. Also for some obscure reason, the right bud drain its battery faster. Thinking about returning them.
No, I would not recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi Jolele,
We're sorry if you're not satisfied with the battery performance of the headphones. Please allow us to help you and turn this into a better experience. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction. When you have finished using the headset, be sure to set the headset in the charging case. If the headset is placed in the pockets, etc., the headset recognizes that the headset is worn, and it may turn on by mistake.
More details: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Rated 4 out of 5 stars
Impressive audio, great idea, but uncomfortable
rufusshatmunk Posted
They're really cool earbuds with an impressive sound for their size. Lightweight, I really like the material and the carrying/charging case. The main feature here, the thing that differentiates them from all other similar earbuds, is that these ones have a big donut-like hole that allows sound to pass through them and straight into your ears. Very cool if you want to listen to music but still be aware of your surroundings, maybe when biking or walking in high traffic areas, or working in an office but wanting to be available for your colleagues to chat with. Unfortunately, the real negative for me is how they fit in my ears, with a little flexible loop providing pressure on one of my inner ear folds. They hold well - it's just that I find them to be terribly uncomfortable. After only about 20 minutes I really notice them and they're almost unbearable for me after about an hour. There are different size loops to try but even the smallest ones didn't help me out. If I found them comfortable I would love these. Unfortunately I can't really use them.
No, I would not recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi rufusshatmunk,
Thank you for the feedback. We're glad you like the sound quality of the headphones. Just a reminder that you need to Align the protruding part of the headset with the hole part of the fitting supporter and firmly insert the fitting supporter all the way. Do not attach the fitting supporter in a loose or skewed manner.
After attaching the fitting supporter, check that there is no floating between the fitting supporter and the headset.
More details: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Rated 4 out of 5 stars
Nice set of earbuds
Timo Posted
I bought these because I have issues with AirPods staying in my ear. These are very comfortable takes getting use to. They are not noise canceling you can here your surroundings when they are in your ear. Sound it good need more bass for me but over sound is fine.
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi Timo,
Thank you for the feedback and we're glad you like the comfortability and sound quality of the headphones. We recommend using the Sony Headphones Connect app to customize the audio settings to work with your headphones.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/software/00269130
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
- Rated 5 out of 5 stars
Not for everyone but excellent open backs
Shroom Posted
If you like open backed headphones these are fantastic. They take a bit to figure out how to insert into your ear properly but they feel very comfortable. I love the sound quality. They are excellent for driving since they let you still hear passengers and road noises. I especially like how they make you feel like you're just hearing background music while still getting feedback from the world around you. Also I have extremely small ears and these actually fit. So major bonus there. Sometimes they will glitch while connected and one ear will lag but it is solved by pausing and resuming. It seems to only happen if you get too far from your phone
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi Shroom, Thank you for the amazing review! We're glad to hear you were able to figure how to wear them properly to obtain a comfortable fit and good to know you love sound quality, unique open ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
- Rated 4 out of 5 stars
Honest Thoughts
Trainer Posted
Honest review. This is for a target group. If you enjoy going on runs in very populated areas where you have to worry about cars on your runs, or enjoy working from home but you have to keep tabs on your children these are for you. You can hear everything very clearly. Better than the AirPod pros in my opinion. Furthermore, the sound quality is very clear and sounds nice. Yet, don’t expect to be BLOWN away, the bass isn’t crazy… even after messing with the Sony app. The fit, is comfortable but for some reason my left one tends to become uncomfortable after a while even after changing the ear tips. The biggest thing I really enjoy is that, they don’t fall out or tend to get loose like AirPods. Again, if you’re not looking for ANC and want the best Ambient Sound these are a solid choice.
I would recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi Trainer, thanks for sharing your feedback. We're glad that you like the fit of the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
- Rated 2 out of 5 stars
Innovative, however not for outdoor use (returned)
SkyCap Posted
Gave it the good ole “college try,” the design and hand feel were very innovative and forward thinking, specially the tap controls (which also has some negatives). The fit of the bud however was not good whatsoever, tried every single wing that it came with and it did not help keep the ear buds in place. Also bud placement was very weird (pretty sure my ears are just a bit too large for these buds). Sound was good however to get a good range of sound you had to raise the volume a good amount which basically took away the ability to hear outside noises… This would be a good pair of buds for an office setting, would not recommend for outdoor use.
No, I would not recommend this to a friendThis review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
Brand response from SonyListens
Posted
Hi SkyCap,
We're glad that you like the design of the headphones. It's unfortunate that the LinkBuds were already returned. For optimum fit and comfort, the headphones must be worn properly. You can also enjoy the correct sound qualities when wearing the headphones properly. Steps are available on the Help Guide of the unit:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Wide area tap is a function that detects vibration around the ears with the acceleration sensors that are built into the headset and determines the tap operations. Therefore, it may be erroneously detected as tapped by actions such as putting on or taking off surgical masks or glasses, and chewing. If the headset often does not operate correctly, this may be improved by using the “Sony | Headphones Connect” app to turn wide area tap off and switch to headset tap instead.
Thanks for sharing your review and we hope you consider Sony in your future purchase.
Regards,
-Ralph