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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4183 reviews

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98%
would recommend
to a friend

Customers are saying

Customers value the PlayStation 4's impressive graphics and performance, along with its ease of use and the overall quality of the console. Many appreciate it as a great system for families and find the price reasonable, especially as a bundle. However, some customers express concerns about the limited storage space and the lack of backwards compatibility. A few also mention that the controller's battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,183 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase this PS4 and no better option thay to buy it at Best buy at a Low price amd very good Cuatomer service. Since this PS4 came out i just loved.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the PS4 would definitely recommend it to anyone who doesnt have it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. It rivals X-Box one and is a fun way to spend time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played a Playstation since the first one. Since I got it and played the games it takes up lots of memory. I wish there was one with more memory, but over all I love it thus far, keeps me from being bored after after work and just being home watching movies. My son loves it more than me and I got it for me lol.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console and 1st person shooter game. New maps and our favourite Nuke Town rocks! Excellent graphics and game play. Spending a lot of quality time on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, amazing graphics, and easy to use controls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great system. I love it. The system has a lot of features that I had no idea where there. Not only do I game with it but also use it for movies and music. Can't complain. I love this system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not impressed with the minimal games and also need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe need for speed is not compatible with the steering wheel it was the best game ever it works for PlayStation 3 but not PlayStation four? That I feel is ridiculous

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He loves it and uses his PS4 everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should. Proud of my purchase and the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it as first timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it so much i like netflix and resident evil

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I made a choice of buying this item

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    I'm Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a gaming PC, without going deep into the specs, it's got SLI GTX 760s, i5 4690K, 16GB ram, 1TB SSD. Then I have an ASUS 27'' 144hz monitor. I can usually get really smooth frame rates above 150fps. However, this holiday season I purchased Just Cause 3, GTA 5 and Call of Duty Black Ops 3 for the PC via Steam. I wasn't able to set either one of these games on Ultra settings because my fps would drop below 60fps. However, when I lowered the resolution or dropped the graphic settings to medium to low, I was able to get around 100fps, but I just wasn't happy with the way things looked. My options were to upgrade my PC's graphic cards and CPU, just for these games, because the rest of my Steam library runs at ultra settings above 150fps. The problem, that would cost me about $800. So I decided to spend a few weeks reading and watching reviews on how well these particular games perform on the PS4, Xbox One and the PC. Being that we really only need to get 60fps and the system with the best performance for the dollar was the PS4, that's what I bought. Now, Call of Duty Black Ops 3, Just Cause 3 and GTA 5 run smooth as butter. In the reviews of JC3 and GTA5 you will see the games not getting above 30fps on the PS4, but I can tell you from playing them on the PS4, you would swear it was 60fps. Very smooth and the graphic settings must be on ultra because these games look really great with lots of detail on the PS4. As long as this console doesn't die on me, I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love this console bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine and is perfect condition. Its definitely worth the money. i bought this for my son and he loved it! The graphics is excellent and doesn't show any signs of slowness! I also bought an extra lego marvel game as additional one and bundled with unchartered.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Best game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Sony ps4 fan since I can remember so when the ps4 came out I had to get it !and I got to say I love it ! Great graphics great games great price !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot of reviews before deciding to buy this. I even had the Sheldon issue....So I did end up buying both. The ps4 I like it but guess im partial to xbox but yet all my brothers and friends are on the ps4. I struggle with the UI and where things are but that is on me. pros...games look awesome and very easy to set up. cons....As said the UI for me (but thats on me), the only knock is the life of the battery on the controller when using a headset..hate having to charge or keep charging it as i play. Otherwise a great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the system and it is the new model CUH 1215a Quiet and doesn't seem to get that hot (keep it in a well ventilated area) Also wished sony had given 2 controllers :( 4 stars because after ordering and choosing store pick up, the store didn't have it and so was a bit inconvenient to go to the other store (especially on the way there was hurricane and hurricane warnings put out)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly submit reviews on products yet I couldn't pass up the chance to let others know how awesome the PS4 is. Easy to hookup and once you download the latest software update, the UI is smooth. Jumping from playing a game to the main menu and going to Netflix for instance is speedy. I had the PS3 and this is leaps and bounds compared to it, Sony truly created a machine that meets the needs of serious gamers and casual cord cutting viewers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console and game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. I had terrible time trying to decide which game/console bundle to purchase: Star Wars, Uncharted, or Call of Duty. Especially since the Uncgarted and Star Wars, both hada $50 Best Buy gift card making both systems $50 cheaper. When it came down to it the reviews were fairly even although there were a lot more for Star Wars but I think in regards to Call of Duty, it was a brand new release just days before Christmas. I ultimately talked to a person in Best Buy about my dilemma. She said that the uncharted, especially could have its levels mastered fairly quickly by an experienced gamer. Because my some tends to go more for the war fair or sports games, she thought he would probably enjoy the Call of Duty, especially given the awesome graphics. Now, I could have bought one of the other bundles and then bought the Call of Duty game itself with the gift card, giving him two games, however that game by itself was out of stock. So that wasn't going to work. I had to make a decision. I bought the Call of Duty bundle. Well, she was right. My son loves the console and the game! The console is super quiet and the games function well. I was very grateful for Best Buy associate help plus the reviews. :)

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Performance

    Rated 4 out of 5 stars

    Cost x Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 serves up dazzling graphics, runs on a simplified and logical interface and boasts a fantastic controller. It has the upper hand in indie games and can stream a constantly growing list of legacy titles via PlayStation Now. The PS4 makes it super-easy to capture and broadcast gameplay online and generally delivers a zippier performance than its direct competition. It also doubles as a Blu-ray player and solid media-streaming box. The Xbox One has a slight edge in non-gaming entertainment features such as streaming content and media portal apps.

    I would recommend this to a friend
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