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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4183 reviews

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98%
would recommend
to a friend

Customers are saying

Customers value the PlayStation 4's impressive graphics and performance, along with its ease of use and the overall quality of the console. Many appreciate it as a great system for families and find the price reasonable, especially as a bundle. However, some customers express concerns about the limited storage space and the lack of backwards compatibility. A few also mention that the controller's battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,183 reviews
  • Rated 3 out of 5 stars

    Re-gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the first one on the windshield of my Audi A4, oops :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace within 48 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first one froze within 48 hours of purchase. Had to exchange. Second one seems to be doing fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LOST MY TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT WORK. NO CUSTOMER RELATIONSHIP. TRIED TO CONTAC TTHEM ON THE PHONE SINCE 40 MINUTES

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to be to latest in tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this was for my son for his Birthday and he seems to be 100 percent happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for Xbox 1 junkies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought this one for The kid dad go figure huh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal with the bundle (game included). Needs extra game controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty solid system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would still choose the Xbox over this because of the built in 4K blurry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchase this product at Bestbuy because of the Reward Program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected but good enough. I think I overpaid a bit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call of duty...expecting realistic battle not zombie apocalypse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of hard to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very difficult for a beginner to play and get used to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very nice and a lot entretenido, and good picture

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than the first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we were a bit skeptical, but the game grew on us!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my boyfriend and he loved it. Good price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for a little while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 4 is not quite 2 years old and has always been treated with care. The hard drive is dead and is out of warranty. Would be nice if expensive products like this would last longer. There was no cause whatsoever for this product to just fail.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    is fun at the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while gets. To boring and is hard to read the maps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps are always crashing and giving me error codes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boys really enjoy the ps4 was good value they like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son's birthday He loves it Not sure y!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming console has great games and nice picture

    I would recommend this to a friend