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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4183 reviews

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98%
would recommend
to a friend

Customers are saying

Customers value the PlayStation 4's impressive graphics and performance, along with its ease of use and the overall quality of the console. Many appreciate it as a great system for families and find the price reasonable, especially as a bundle. However, some customers express concerns about the limited storage space and the lack of backwards compatibility. A few also mention that the controller's battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,183 reviews
  • Rated 3 out of 5 stars

    It's decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent console. Don't but if you have Xbox.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was to graphic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt as thought it was more of the super natural then reality. Almost like it was demonic so I wouldn't recommend it if you do not like the super natural feeling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible with any other ps games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not extremely impressed with the fact that the ps4 is not compatible with any other ps games (i.e. ps, ps2, ps3.) Not a lot of games to choose from.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A lil problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shutting down , kicking me out of games, and already emailed song and their doing nothing about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game came with the PS4. Glad we didn't pay money for the game. Storyline video is um not good. (Review rejected words used to describe it) Beware the kiddos. No thanks!!! Zero stars if I could.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a PS fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The menu confused me I couldn't figure out how to customize the home menu. I decided to sell it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i regret not buying x box. with more games, and i won't have to pay a fortune for accessories

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 bad quality components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month of the purchasing date and the power on switch broke. It is noisy when in operation, You have to pay $ 50 annually for playing online in internet. Expensive product for the quality of the material used by Sony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the s store aon 172nd and Torrancend the unit suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the unit on July 12 2016. The unit stopped working a month later. I took the game back to best buy and was told by the GeekSquad that I had to download a new version system upgrade on a USB port and then hook it up to the PlayStation 4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    possible defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game turns itself off, won't get out of sleep mode. I have to unplug unit from tv and plug in completely EVERYTIME we want to play it. Not happy at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are wondering if this is the new design, it is. Hard power and eject button, runs smoother and not as loud. Model Cuh1215A. As far as PS4 in general. It's amazing, just read reviews.bas a bonus this is not a download code for Black ops 3 either, actual wrapped in plastic hard copy that you would by on its own.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you do make sure you purchase insurance for it. After 6 months it has stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted to purchase the Arkham Knight version bundle but I had to save up before I could purchase it. I wasn't entirely trilled at first when I had to buy the Call of Duty version as I am not a huge fan of the game, but both my sister and my father are fans so it was a win for them. The PS4 itself is amazing and everything was in the box like they said it was supposed to and I love the fact that the game was a physical copy and not on the PS4 itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation controllers suck. PlayStation just sucks in general. Xbox one is where it's at.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wondering why would best buy carry such products, I'm totally disappointed with this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes and can't play for long.either the unit has some issue or the game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MR CURTOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 RETURN . THE BEST COMPANY IN NC I WOULD RECCOOMED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this and it run amazingly fast! +Nuketown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ps4 I bought and its excellent and the game comes wrap individual as you get it in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1,000 times better then the xbone for sure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first got the Xbox one but I had to go return it due to it waisting all my family's 4g hot spot cus u need high speed data to download the games in the sistem but it didnt work.... I got the ps4 hoping it wasent gona be a scam like the xbone and thankfully it wasent, u still need internent to down load the games but it only takes 10 minutes and it really works not like the Xbox one... So if u are thinking wich one to buy don't think any further and go for the ps4 u won't be disappointed and u will save ur selve a headache and a trip to the store again... Thanks

    I would recommend this to a friend