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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4183 reviews

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98%
would recommend
to a friend

Customers are saying

Customers value the PlayStation 4's impressive graphics and performance, along with its ease of use and the overall quality of the console. Many appreciate it as a great system for families and find the price reasonable, especially as a bundle. However, some customers express concerns about the limited storage space and the lack of backwards compatibility. A few also mention that the controller's battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,183 reviews
  • Rated 5 out of 5 stars

    Great game n system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. As expected no issues. Kids enjoy playing games purchased as well as other games that we have. No problems and no concerns. works great. Probably better deal to save up and purchase a year subscription when possible

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Excellent games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece and her father love playing this game. Great graphics and wonderful action!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SYSTEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THE COD3 BUNDLE AND I COULDN'T HAVE MADE A BETTER DECISION. THIS IS THE NEWEST VERISON PS4 OUT. I NOTICE THAT IT'S A LITTLE MORE QUITE THAN THE OLDER SYSTEMS BUT WHAT I DISLIKE AND WHY NOT 5 STARS THE FRONT POWER AND EJECT BUTTON COULD'VE BEEN MADE MORE STURDY OR PREMIUM FEELING!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Thrilling challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great challenge with excellent graphics. Wished there were more missions and missions for multi-players to work as a unit.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Playstation is playstation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent console, excellent graphics, excellent hobby even for a grown up. A must have! You can access netflix, psstore, photos, etc. It's like the best console ever. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im usually an xbox guy. The only reason I got a ps3 years after its release qas so I could play the exclusives. Now I have the ps4 and I love it! The interface is nice, menus are easy to navigate, streaming and sharing is as simple as pressing a button. Very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been three weeks since I got it and this console is amazing. It runs smooth and is very easy to handle. Black ops 3 is a good bonus as well. Highly recommend this bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major improvements from the PS3!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical when buying this system since I didn't have a good experience with my PS3 but I was very impressed with this system. It doesn't slow down or lag on any of the online multiplayer games and it doesn't crash. Definitely brought some hope back to the Sony systems!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    a great bundle to invest on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to own a PS4, and bought this on my first salary. I must say every penny worth spent. I bought the Call of Duty Black OPS 3 bundle through which I saved $10 on game. Its been over 2 months, and I am the happiest gamer in town. No issues reported at all. Playing 4 titles at the same time. No hanging. No heating. The remote battery goes on for almost 5 hours of continuous game play. Best, Prat

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    COD PS4 Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally own 5 PS4 systems so obviously I like the PS4, I purchased this system for my oldest son and he loves it, I also purchased the warranty on it to cover if anything goes wrong. Something went wrong and the system needed to be replaced, I went to best buy and they did not have one in stock so I just asked for one to be delivered to the store. The warranty process was easy and fast with no issues. I received the new PS4 faster than i thought and it went up with no problems and working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great systems for games and TV viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for my son for the gaming and because of the cable dispute between Comcast and YES for the Sony Vue that allows you to watch cable tv through the internet at a price much cheaper than Comcast. A great purchase. Cancel Comcast and go with Sony Vue instead.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I'm am adult and I play Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an avid gamer since the Nintendo days and received the PS4 as a birthday gift. The wife has given me grief for years about my gaming habits and I feel maybe she's finally coming to grips with the fact that the biggest demographic of gamers is middle age men. This console is on par with the Xbox 1 which the wife gave me a few years ago for Christmas. The PS4 has a very ergonomic rechargeable controller making it comfortable to game for hours. The graphics are amazing especially when playing my favorite game MLB The Show. All in all I would definitely recommend the PS4 to both casual and avid gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 - Playstation is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony went back to basics, providing a straight forward gaming console that is currently winning this gen console war. Xbox is still a strong contender, but for me PS4 has some better exlusives at the moment. Plus, PSVR is turning to be a great product , too bad it is little bit too expensive at the moment. PS4 Pro is priced at +$50 compared to PS4 and it offers performance upgrade for supported games, along with 4k capability ( 4k displays are getting very affordable ).If you can afford PS4Pro and you have a 4k TV or planning to get one soon, get a Pro. Otherwise, PS4 is just fine for next 3-4 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps4 but with defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pack as a birthday gift for my boyfriend. I ordered online for in store pickup and all went well, I picked up the unit February 17 and it remained sealed until February 19 and was set up for use late in the evening where cod was installed and set up. The following morning the console flashed a blue light and would start up, but after the flashing and whirring would shut off. Repeatedly. It never turned on again. I called bestbuy who informed that as I was in the 15day return period I could exchange it for a new product free of charge. Then at the store on return(after insisting that I must go get a new replacement off of the shelf myself) they inform me that I must pay a 3.50 fee for the new item (which I already paid tax on when I purchased the original product. I found this to be ridiculous! I should not have to pay a tax twice on an order totaling 479.00 3 days before. Now so far so good and the ps4 has awesome features Overall I'd say I'm happy but the defect with the original console and Best Buy left me with a sour taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the guitar hero bundle. Having difficulty finding games I find appealing though. My husband doesn't have a problem but I like different style gamea than him. I may be buying a wiiu or a Xbox one for myself. Game selection seems limited as well as accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Excellent gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set-up. Great graphics, and a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The system is great... the game is so/so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is great, this is actually the second one that i've owned over the past several years. (Sold the first, regretted it) This newer model is noticeably quieter, has physical buttons instead of touch (A potential negative for some), and is all matted. (No Shiny plate on top) Overall I like the redesign a lot, and of course it plays games as it should. Regarding the bundle COD is a 5/10 game at best. I haven't really enjoyed it... in fact I passed it off to a friend less than a week after purchasing this. However; it's technically a free game so (Same price as the non-bundle version) you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Can't go wrong with SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this console is the hottest item going right now. I prefer it better than the other ones on the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bundle for my 11 year old son. Set up is easy and noted to have amazing graphics. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    It is a play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He is enjoying the games that u have bought. Great graphics and excellent story lines.

    I would recommend this to a friend