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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1168 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the PlayStation 4's impressive graphics and performance, along with its ease of use and the attractive price point of the bundle. Many appreciate the console's design and find it to be a great system overall. A common concern, however, is the limited storage capacity of the 500GB hard drive. Despite this drawback, the positive feedback on other features makes it a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,168 reviews
  • Pros mentioned:
    Console

    Rated 3 out of 5 stars

    It's Okay compared to the PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are decent but I still haven't been able to acclimate to the differences between the PS3 and the PS4. I have had the PS3 for so long and have gotten so accustomed to it. The PS4 has some great features with much more of a PC-like architecture. It comes with a Dual Shock 4 which is the best controller that Sony has come up with. I typically use the game console to watch Blu Ray movies, stream online movies and play games occasionally. I would expect to be able to personalize the home screen like a PC but still haven't figured out how, it may not even be available. On occasion there are red lines that shoot across the screen and its annoying when we are immersed into a great movie! It's so intermittent that I never know when its going to happen and I'm unsure if it's something to report to Sony or not. I love the slim design and how I can keep it hidden in my media cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony PlayStation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks bestbuy.The person who helped me so really helpfull in answering all my questions before my purchase. PlayStation 4 is everything i thought it be and more.Id Recommend anyone in getting this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is simply an awesome gaming system. In my opinion, a much better system that the XBox One & Switch. Runs very quietly & doesn't get hot even though I did order a fan cooling system really cheap on eBay to make sure it stays cool. PSN+ is just simply an awesome add-on for the PS4 with all the extra stuff you get & do with it like free demos, trailers, & much more. Navigation is simple on the PS4 menus as well. 5 star product & the best console ever made to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating wether I should get the PS4 or an Xbox. I looked on the bestbuy website and saw the COD bundle pack and knew I had to get it, absolutely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 60" 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible service, great knowledge of product, matched amazon price. Incredible picture on tv.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system upgrade from the original PS4. The slim is surprisingly quieter and cooler than the original. My only gripe would be that it has no optical port and that the disc drive can be really loud at times. The updated controller is quite nice, I like the all matte finish. Overall, great job to Sony as I don't know how they were able to make the PS4 slimmer and still offer the same performance.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it makes my tv a smart tv. The controller is awesome for playing games and navigating the smart tv. Very fast response and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    PlayStation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. Grandkids love it. Very good price on the system and came with a game.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Price
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Playstation 4, controllers are little different but easy to get used to. Kind of a downer that it only has 500 TH, since most games take a lot more space. Overall I'm happy with the console and games, not bad for the price since I got it during the Presidents Day sale.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sony Playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment, and I say equipment cause its not just for gaming, I watch lots of pre-recorded shows and movies, watch YouTube videos, and a feature I love is my wife can watch the tv and I can play my PS4 on my PC through PS4 remote play....every ones happy. cant say enough good things about this system, its constantly amazing me what it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the controller to the system, everything is just nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 4 out of 5 stars

    Decent platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my kids, this version of the PS4 works fine. They do not necessarily need much more. However, the 500 GB hard drive fills up fast. My wife rents them various games from time to time, and because it downloads the game onto the hard drive each time, and saves game data automatically, the available space is gone quickly. This requires us to delete game data when we want to play a new game, even though we may want to play that game again one day. If there is a way around this, like transferring data onto an external hard drive or whatever, then I haven't done that yet. However, the games use up the hard drive space quickly. The software and graphics card is adequate, and overall user friendly. My 4 and 6 year olds can navigate it reasonably. The internal fan is powerful and a little loud. I have yet to decide whether I should purchase an external cooling dock for it to assist in keeping it cool. So far, the fan has kept the hard drive cool when we play it for an extended period of time. The primary reasons for only 4 out of 5 stars, is the hard drive space and the obvious absence of a 4K UHD disc drive. Sony seemingly didn't feel that was important to offer us right now, like Microsoft does in the X Box One. I would like to minimize my devices under my TV, and I would prefer to have a 4K player/BluRay in one, rather than separate players stacked on top of each other. I am not primarily a game/movie streamer, and I have 4K movies on disc I'd like to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 4 out of 5 stars

    Great starter bundle, online store shines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my Playstation 3 a year or so ago since it had been collecting a lot of dust, but I've recently felt the itch to play games again. This bundle/price point won me over. It included a digital download of Call of Duty Modern Warfare so I could relive my days of playing on the PS3 as well as Call of Duty Infinite Warfare for more first-person shooter action. While it's obvious that the graphics and general horsepower of the PS4 is impressive, it's online store is where the device really shines. I may be late to the game on digital downloads of games, but I was really pleased with being able to download full games and install them on the system. Big blockbuster games like GTA V and indie game like Inside can be installed and played with a download. Favorite features: The new DualShock 4 controller looks similar it's predecessor, but it's so much better ergonomically. Another one of my other favorite features of the PS4 is it's ability to do Remote Play on my Mac. Lastly, the ability to buy/download games to the system remotely from my iPhone is awesome. The downsides of the PS4 are a wonky interface with a lot of built in apps that I'm not sure I will ever use. Further, being stuck in Apple's ecosystem of iTunes Movies/Apple TV, it's unlikely I'll really use the PS4's other services beyond Amazon Prime Video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Way Cool and New Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a super sweet deal. Not only do you get one game but you get 2 both Infinite Warfare an Modern Remastered. Loved the new slick design of Ps4 Slim. Runs smoothly, I Believe is more quite, light weight and easy to carry. An even simple to change hard drive out, is in bottom back left side of the Ps4 slim corner pops off easy for change out. Note: Ps4 slim has no optical port, on it for turtle beachs with USB an optical cable. I do not know if it works with only USB piece without the optical cable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great bundle for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great bundle to buy. It includes the remastered addon game as well. It is definitely way cheaper to get this bundle rather than paying for everything else separately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 works perfect, had it for 2 years now and works just like new, with the COD bundle makes it even better if you didn't have any games before buying the system. The only downside is the storage amount, I started buying more games so I will be upgrading to the PS4 Pro, but if you want something just for a couple of games, this one will be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his PlayStation and when he's grounded, I just unplug it and store it away. It doesn't take up alot of space either...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my PS4 loving it got my Netflix spotify and YouTube on it and glad it came with call of duty not bad price either

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    It's Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console I bought is amazing! Since turning it on, it ran smoothly and without any problems. The games that came with it are fun, and there is a lot of stuff to do with them. 500GB is perfect for the average gamer. It saves my games and movies, along with pictures and music. I would definitely recommend this to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 4 to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first modern gaming console after PlayStation 2 love it great graphics big Change since the ps2 days

    I would recommend this to a friend
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