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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 3674 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers appreciate the PlayStation 4's impressive graphics and performance, along with its generally good price and ease of use. Many also praised the system itself and the included controller. However, some users noted that the online play requires a subscription fee and that the console's storage capacity may be limited for some users. Concerns were also raised regarding the controller's battery life and the lack of backward compatibility with older PlayStation games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if you have made your mind up to buy a console -- you essentially have to choose from either a XBox or a PlayStation, After carefully reading about both of them on the Internet , I decided to go for PS and I have not been disappointed. Gameplay is smooth, graphics are amazing and my favorite part is the controller -- I hold that thing for hours at a go while playing with no or little uncomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great advances in the gaming world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and can't get him away from the television now. I should mention this is for my 25 year old adult son. He loves the graphics, the online experience and the speed of the system. He said this is an extreme upgrade from his PS3 and loves the product. He mentioned the controllers are much improved and he is impressed with the advances the PS4 had put into this product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this months after it came out, though I got it on sale for Black Friday (I also traded in my ps3 and games, which I didn't get much for). So far I have been playing on it and the overall system is so much better than it's previous console version. The game graphics are unbelievable, and there are so many new features that I have yet to try out. Overall, very great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Backward compatibility, Online play

    Rated 4 out of 5 stars

    Great gaming with fantastic graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is a fantastic gaming machine with unbelievable graphics. The big downside is Sony's decision to not support backward compatibility and their limited game selection for the new PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    For serious games a perfect upgrade from PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a long time Sony user (PS, PS2, PS3 and now PS4) and I can say this is definitely a fantastic next (or current) gen console. It's got decent start up time and the UI is decent. I love how much faster the PSN store is compared to the same store on the PS3. I also love the suspend feature, so I can pause a game without closing and switch to watch Netflix with my wife and then switch right back when she goes to bed without any load times at all (just the time it takes to switch which is seconds). I also like that it can charge controllers while in low power mode, so I can let them charge overnight without wasting a ton of energy. That's about all I can say for the console itself. The games are more of a matter of personal choice, but I can say I've loved the games I've played so far. The Uncharted collection looks great and reminds me of playing the originals on PS3 years ago. I'm excited for UC4 and there are a handful of other games I'm excited about. Everything looks great on my TV and there have been no issues at all in the 2+ months I've had it. Overall I'm glad I picked this up with all my gift cards saved over the years, and I look forward to many hours of TV, HD movies and gaming on this new console. I honestly can't think of any negatives with the console that I've experienced so for now it earns a 5-star.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony is the BOMB!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I waited so long to purchase a PS4! Graphics are off the chain especially if you have a newer TV. The exclusive games are great, much better then the X1 exclusives. The controller not only vibrates but it has sounds during game play and it can be used like a mousepad, pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    New ps4 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics Easy setup Good games I like the new controller Nice design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to start using the PS4. Uncharted very similar to Tomb Raider.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid lover of every PlayStation ever produced, the PS4 is a must have. Graphics are great, performance is amazing. Personally I have played both Xbox and PS4 and I'll choose the PS4 every time. The selection of games are very vast. Love that I haven't had any issues or problems with the system. It's just a solid piece. I'd recommend this system over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Ps4

    Rated 5 out of 5 stars

    Great gaming console!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Playstation guy. I've had every Playstation that's ever been released. With that said, Sony never disappoints and every console just keeps getting better and better. The graphics on the ps4 is amazing! It's definitely worth the money! Best buy also had a great bundle for an amazing price on black friday. Im very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Met all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the PS3. With that said, it took me a couple weeks to appropriately appreciate the interface change that PS4 applied to its system. The first thing you'll notice is, of course, the graphics. The graphics differentiation has finally minimized between console and PC. My favorite feature on the PS4 has to be the updated mechanics for sharing with friends and community. All of my favorite moments are now shared with my closest friends bringing an absolute communal experience with gaming. PS Plus brings countless features along for the ride as well. Getting 2 free games every month along with multiple game discounts is such a pleasure. I've only had this system for a month, but haven't encountered a single issue with the system or its servers. And finally, the Uncharted Collection needs no introduction. These 3 games play well on any system and are a satisfying experience. The Uncharted series is a staple for Sony and should be experienced by every gamer of any age. Buying through Best Buy was a breeze as well. A young man, named Connor, spent plenty of time assuring I had everything I needed and wanted. The more I play this system, the more I recommend it to friends and acquaintances alike.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Ps4

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely my pick for best console out there. This is the new build Sony released for less noise and with mechanical buttons on the box. The Uncharted collection looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great System Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great. Set up was extremely easy. Plenty of games to choose from. Peripherals easy to attach. Spent a lot of time researching and reviewing online experts and gamers comparing PS4 and Xbox One. Definately made the right choice for my teenagaer. Best Buy Geek Squad - thanks for all the help with all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    What you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when the price dropped to $350. I love the Uncharted games, so being able to play these all over again is great. Although they are remastered versions, I didn't see any big jumps in the graphics but the games are still solid graphic wise even today. Great bundle, even for those who have played the game before.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Great System - Old Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know what a PS4 is; the product can speak for itself. The Uncharted bundle is not horrible but it is outdated. The first game was released in 08', second in 09', and the third in 11'. The third game is acrually not bad to play. If I could go back, I would sell the game new and get money instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the bundle on Black Friday, and it is an awesome deal! Love the upgraded PlayStation 4 from my PlayStation 3. Even though I've played all 3 uncharted on PS3 previously, it is great to have all 3 games in one disc for my new PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics
    Cons mentioned:
    Online play

    Rated 4 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics, easy hookup. Only negative is you must pay to join PS Network to play games online, you don't have to pay with PS3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming console for my teenager and he's been playing nonstop with his friends. The game was an added bonus. I did have to purchase an extra controller because he wanted special features on his controller but I waited to give it to him until he had earned it. He was fine with the controller that came with the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am NOT a serious gamer so spending serious dollars on the newest console was not an easy decision. Have enjoyed the Playstation series of hardware and games for many years. Mostly sports, racing and the Final Fantasy RPG's. Price drop got me to upgrade. Enjoying NHL 16 and keeping fingers crossed for Gran Turismo. Also really hoping the nice driving rig I have will be compatible with the PS4. Minor rant: Sure wish Sony built in PS3 game compatibility on the PS4. Seems unfair to have to start all over again with every generation of consoles. So far, the PS4 has run flawlessly. Very quiet. Boots up fast. Controller is fine. Video quality is top notch. Done very little with available apps since I have similar functionality on many other devices including my Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Great bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bundle deal, got it right after the first price drop a couple months ago. Really can't go wrong with this bundle if you are thinking about purchasing a ps4. It includes the most recent model of ps4 and uncharted is an amazing series that greatly benefited from the HD remaster.

    I would recommend this to a friend