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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 Pro's stunning graphics and smooth performance, frequently praising the 4K capabilities and the included Red Dead Redemption 2 game. Many appreciate the console's quiet operation and ease of use, along with the ample storage space. While some noted slightly longer load times for certain games, the overwhelmingly positive feedback centers on the enhanced visual experience and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,072 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Any day of the week

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Honestly? If you have a 4k TV, the PS4 Pro is the way to go. While it's not as powerful as the Xbox One X, I'd take the PS4 Pro any day of the week. You have Uncharted, Red Dead, Horizon Zero Dawn, God of War. And Xbox has Halo and Gears. And I'm just not a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, fast, way better than regular ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great System, nice bundle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is a solid system that I have no complaints in buying, even though I have a very expensive PC already. PS4 can be so much more than just a game system in the living room, which is really nice. As to the Pro part, the games look very nice, but whether they look $100 of value nicer than the normal PS4, I cannot say. I do like the comfort knowing I am getting the best on offer for now and PS4 offers a faaarrrr better value than building a PC that can perform just as well. (PC is far better, always) PS4 is in the twilight of its lifespan, so I would keep that in mind, and watch the reviews if your on the fence between this and the Xbox option. I only got it for the PS exclusives, which, at the end of 2018, there are many very good ones to choose from. Wait for bundles if you can or a sale, at least get an extra game if you can, or a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    playstation 4 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ps4 pro to replace my old day one ps4 bought a 4k tv and the picture quality its amazing move my old ps4 to my room but now it looks like a ps3 graphic with the old 1080p tv this ps4 pro its good if you have a 4k tv with HDR i do and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the game of the year bundled with the PS4 pro. This was an upgrade from the PS4. I'm using a good 4K Ultra HD TV, so the upgrade was worth it. RDR2 and GOW both look amazing on the screen, and the Pro is noticeably quicker than the standard PS4. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 500GB PS4 for nearly 4 years I think. Too many good games were coming out so I wanted to upgrade to the 1TB, and bonus that this one came with a game I wanted. Highly recommend the pro, it runs fantastic. And I'm so happy with double the storage now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally chose my next-gen console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence in buying a current generation console for years. I saved up funds for it, and decided that whatever the next bundle was, that would be what I purchased. While the RDR2 bundle doesn't include any special graphics or controllers, you're still getting the game for free. I'm thrilled with the console so far. I have a 4K TV that supports HDR, so this is a tremendous upgrade from the Nintendo Wii I'm leaving behind. Note: Apparently, the RDR2 bundle includes a newer revision of the PS4 Pro console that runs quieter than the previous version. I found this out after being confused about so many owners complaining about how loud the console got during resource intensive games. Even in RDR2, I hear almost nothing. Now I know why. In the old argument of XBox One X versus PS4 Pro, I made my choice mostly on game content and exclusives, as well as a general disdain for Microsoft. Sure, the XBox One X is more powerful, but it costs more, and the games I prefer tend to be on Playstation. While the next generation console from each company is due in the near future, this is a huge upgrade for someone like me who does not need the latest and greatest.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an original release day PS4, started giving me problems and decided to upgrade. Found this bundle as an open box, the Pro is definitely a little faster and the graphics are really good. Does the job, nothing bad to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    As far as consoles go it’s great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K. That’s all I gotta say. Picture and sound are great. Has all your streaming apps available on it. Video games are great, movies and tv even better, and heck watched the NBA finals on it. It was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    worth its weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle cant be beat. If you want to experience the power of the ps4 pro red dead 2 is the perfect game to start with. The console itself is fast and able to multitask seamlessly. The games graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the PS4 regular for a while but the pro gets it right. Beautiful graphics and it feels less clunky and better built. Fast and effective, if you are buying a PS4, spring the extra bucks for this refined unit.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Load times

    Rated 5 out of 5 stars

    And upgrade from the pa4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my ps4 pro it's an amazine system I have no complaints the graphics and the affects are amazing the only thing that disappoints me is that it takes for ever to load my games other then that am happy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the fact that it came with Red dead redemption Ii made it worth while. Best game ever. The console is magnificent. Great graphics and speed. Love everything about it. I’m so glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son as an Christmas present (and for me too!)...couldn't be happier! Brings back memories of my dad and I playing when I was growing up! Easy to set up, graphics as amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy a new PS4 cause my old one died!!!!! And since i was gonna upgrade my TV to a 4K one i decided to buy a PS4 PRO, pretty satisfied with my purchase. Also.... Red Dead...... GOTY

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son runs this thing many hours a day. No problems so far, runs good. We have 2 of these so the kids can play multiplayer online games together. Plays DVDs and Bluerays and has a ton of accessory options to add on. We had Xbox one X and the PS4 for a while. They both have their good points so if you are trying to decide between the two, it is a toss up. The Xbox can do Roblox and as of now PS4 can not. Xbox also has some games exclusive to them. Another plus on the xbox is that you can use your microsoft account with it and have access on your computer to things that PS4 can not. So I suppose Xbox has more advantages....sorry Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    A great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is the next level in gaming. The graphics and performance are taken to the next level. Games are taking advantage of this upgraded power and the games look beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best 4K gaming out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the game,it is kinda bigger and heavier than the ordinary PlayStation 4 but 4K could not be any better. FIFA 2019,Red Redemption also are good games that can be purchased

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps4 pro always been ps system player owner im glad I waited and payed a little mire for the pro the graphics are amazing feels so real life no lag whatsoever love it

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great game and system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally happy with my PS4 Pro looks great on my TV, don't have a 4k set yet but going to get one..if it looks great on my non 4k TV can't wait to see it on a 4k unit!

    I would recommend this to a friend
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