Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 Pro's stunning graphics and smooth performance, frequently praising the 4K capabilities and the included Red Dead Redemption 2 game. Many appreciate the console's quiet operation and ease of use, along with the ample storage space. While some noted slightly longer load times for certain games, the overwhelmingly positive feedback centers on the enhanced visual experience and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,072 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun for all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS4 pro. The graphics are amazing. Must get

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    daughter loved it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics are amazing. best system I have bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a console.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite. Beautiful power can't get no better. Ok

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    playing a lot of RzdR2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing a lot of RDR2 in 4k, everything looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is amazing and red dead is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics, the best game ever, 1tb of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds all the games with out having to delete any.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Up grading my system. Awesome graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are epic. Loving the games. Totally 1

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics, game is a blast. Easy to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a good deal and this is the quiet model....

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics great game love it would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    You Gotta Go Pro!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine for the price. Free game included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visual upgrades + quieter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise of the first gen PS4 is really the only thing I would fix. When I had an opportunity to upgrade I thought I would get a slim since they were unanimously observed as being quieter. I took a chance on a Pro and was delighted by the quieter fan, plus I don't lose sleep at night with the slight uptick in viusals.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Outstanding game grahics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro I bought is amazing, well spent money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro lived to the hype and rdr2 is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 4k graphics playing Red Dead Redemption 2!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System, Okay Game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 20-year old daughter, so this is based on her thoughts in it. She had been wanting a PS4 since the day it was released. The console has so far lived up to her expectations, she loves it. The console came as a package, with the Red Dead Redemption game. The game had a lot of hype, almost everyone saying how great it was. My daughter was excited to try it, but it sure ended up not liking it at all. It is like a western GTA. While she likes GTA, she didn't like RDR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well, I Got Fired

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system - and of course, the gamer's pack is ace. You can wander as you please in the old west. Lots o' fun - the kind of fun that keeps you up late at night to the point that you sleep in and forget you have a job. Red Dead Redemption is a great game, and so is the PS4. It will like YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bundle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've always had an interest in gaming consoles through the years, they never have been able to maintain my interest. I can't say that about this bundle deal! This game is awesome, and so are a few others I've picked up. I would reccomend this bundle to anyone who doesn't have the console already!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps4 Pro .... supposedly a bundle but ???

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I bought this for a $50 discount (refurbished).... I have to say the PS4 pro itself is a great improvement from the standard ps4 that I had already. So I mean equipment wise it is doing what is expected. Games are smooth. Dunno that I’m seeing a HUGE improvement in graphics or anything....but that could probably be because I was sold this “BUNDLE” that was supposedly completely intact without a few different parts. For example. I never got a game haha, it was loaded on the PS4 and the old accounts were still on the system (which of course were locked) but I was never given a disk and thus the game couldn’t be played. I questioned the store about this and It was mostly disregarded as a “You get what you get when you buy something open box”. Secondly. I wasn’t given any. HDMI cable. So I mean, hard to watch something in 4K (Which I bought a 4K tv along with the ps4 since I wanted the whole experience) when you don’t have all the right equipment The store offered to replace the missing cable though. When I went to pick it up the manager literally said to her cashier “Go grab one of those really cheap HDMIs from the magnolia center.....yeah the cheapest one” and that was handed to me and I was sent on my way. Don’t get me wrong, I am grateful that they gave me a cord to replace the cord I was told would be in the box already.....I just wish I had gotten one comparable to what I thought I was buying.....or one that didn’t stop working within a months time. Overall, Sony’s a great company and their product works great (Excluding game download speeds. For some reason when I download any game from the store it takes FOREVER), I just wish I knew how Much better it could work...

    I would recommend this to a friend